Mail Chimp: Pasting video URL into the video block freezes my page

10 replies
Hello!
Basically I have a video uploaded onto a website, and when I go to paste the URL into "video URL", it freezes my page and I have to refresh.

I tried removing the video block with a new one. I also don't think I can use that "service" tag as it's not uploaded to Youtube, etc. When I click on it's source, it's BLOB format. Not sure if that effects anything.

Thanks for any help!
#block #chimp #freezes #mail #page #pasting #url #video
  • Profile picture of the author Rory Singh
    I am confused.

    You need to give more details.
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    • Profile picture of the author Raquel Borsos
      Like what specifically? When I'm editing a template, I insert a video clip block (I'm using the builder mode, not coding) and there's two options: one to insert the video URL and the other to upload a preview. When I paste the URL from the website it's uploaded on into the block, it just freezes to the point the page asks to stop or wait until it's done, which waiting does nothing. I don't even see the link I pasted in, it just freezes.
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  • Profile picture of the author Rory Singh
    Like what platform are you using?

    WordPress, instapage, click funnels, ECT.

    And what type of video?

    You tube, Facebook ECT.
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  • Profile picture of the author Regional Warrior
    Originally Posted by Raquel Borsos View Post

    Hello!
    Basically I have a video uploaded onto a website, and when I go to paste the URL into "video URL", it freezes my page and I have to refresh.

    I tried removing the video block with a new one. I also don't think I can use that "service" tag as it's not uploaded to Youtube, etc. When I click on it's source, it's BLOB format. Not sure if that effects anything.

    Thanks for any help!
    Raquel

    It may be easier to write it like a child can understand not trying to be funny but a lot of people have not used the service you are using so you will get a lot of
    answers
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  • Profile picture of the author foggyhub
    try to uplaod video from server side
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  • Profile picture of the author Alangile
    Can I see the site?
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  • Profile picture of the author OptedIn
    Have you ever considered asking the good folks at MailChimp tech support? It's part of what you are paying for.

    Just sayin' . . . . .
    Signature

    "He not busy being born, is busy dying." - Bob Dylan • "I vibe with the light-dark point. Heavy." - Words that Bob Dylan wishes he had written.

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  • Profile picture of the author JohnVianny
    Avoid Mailchimp and use a better autoresp like ActiveCampaign or Sendlane.

    Upload into a server then paste url
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  • Profile picture of the author ryanbiddulph
    This happened once to me. Even now, when I post the video URL - YouTube URL - my browser seizes a bit. Some of it is because of my Chromebook, but much of it was because I did not clear my cache frequently enough.

    Could be a caching issue, or perhaps a slow internet connection.
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    Ryan Biddulph inspires you to be a successful blogger with his courses, 100 plus eBooks, audio books and blog at Blogging From Paradise
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  • Profile picture of the author caitlynswanston
    Contact mail chimp support. They might help you. Alternatively, you can also try Sendlane.It has Landing page builder, Autoresponder for marketers, Easy to use platform
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