Is this an acceptable thing to do?

by Good42
9 replies
Hi,

If I'm selling on a classified site. Customer orders, and I want to order it from elsewhere and let them directly ship to my customer (suppose walmart), now my customer would know I didn't have the item and I just pass on the order to walmart, also they would see a cheaper price on the box (suppose my dropshipper can't do it as a gift). Now, there is an option for me to first order the product to my home, and then reship it to my customer, but I would need to raise the price because there would be shipping price, plus longer shipping time, plus many other work need to be done. My question is, I want to let walmart ship directly to my customer, would my customer get mad at me or would they understand this is my business model. Is this an acceptable thing to do?

Thanks.
#acceptable #thing
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  • Profile picture of the author Nick Million
    That is going to depend on the person receiving the item. Most people probably won't care as they'll be happy to have their item, however there will be some that will make an issue about it. If this is really a big enough deal to you, you should seek out a supplier who has the option to ship as a gift.
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  • Profile picture of the author Tony LaRocco
    No... Not at all as long as they get there item
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  • Profile picture of the author DABK
    What would you do if I sold you a computer for $800 that I got from Walmart for $100 less?

    Depends: if you never find out you could have gotten it for $100 less from Walmart, you'd do nothing.

    But if you do find out you could have gotten if for $100 less from Walmart, what would you do?

    I don't know about all people on earth, but I know a good number of them would be pissed off... write you bad reviews, ask for their money back, complain to wallmart, complain to their father, threaten to break your legs (or worse)...

    If you're in it for the long run, do you want that?

    Of course, if you got it at Walmart for less than I could have, If you got it at Walmart and I'm not the kind of person who has the time or inclination to go to Walmart and look for it, wait till it's on sale, etc., then you're adding value to me (you're becoming my shopper/my discount finder) and, then, I would not mind that you made some money.

    Of course, getting the stuff directly from a company that makes the stuff (from the people that sell to Walmart, or people like that) would be more profitable (you'd be cutting Walmart profit desire out of the picture).

    What you're doing, people call arbitrage... and it works well for some, badly for others. The devil is in the setup.

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  • Profile picture of the author Steve B
    Good42,

    I think you need to look into what is called "drop shipping." Maybe you've heard that term before. You sell an item, notify the wholesaler of the sale and where to ship the item, you pay for it, and the drop shipper sends the product to the buyer without your further involvement.

    The challenge with drop shipping and other forms of selling physical products, is making the numbers work for the system you employ. In order to sell right, you've got to buy right and keep your costs down so there is enough profit to take care of all your expenses and then some.

    Can you do that buying from Walmart, Amazon, or other retailers that sell cheap? I don't know but my feeling is that it would be a real challenge. It's why many physical product sellers target close-outs, clearance items, old version products, and large quantity discounts ... to make the numbers work. It's a tough competitive business - not for the faint of heart.

    The best to you,

    Steve
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  • Profile picture of the author IGotMine
    Is this an acceptable thing to do?
    It's a recipe for disaster.

    Satisfied, repeat customers is where the real money is.
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  • Profile picture of the author JohnMcCabe
    If I order from you and I get a Walmart box with an invoice showing a much lower price, I'm contesting the credit card charge on the basis of fraud. Not because you cheated me - you did - but because I'd be worried about identity theft or stolen credit cards used to buy the item, or some other criminal activity.

    As for the rest, Steve took the words right out of my fingers...
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  • Profile picture of the author FiveStarFiverr
    Banned
    Originally Posted by Good42 View Post

    Hi,

    If I'm selling on a classified site. Customer orders, and I want to order it from elsewhere and let them directly ship to my customer (suppose walmart), now my customer would know I didn't have the item and I just pass on the order to walmart, also they would see a cheaper price on the box (suppose my dropshipper can't do it as a gift). Now, there is an option for me to first order the product to my home, and then reship it to my customer, but I would need to raise the price because there would be shipping price, plus longer shipping time, plus many other work need to be done. My question is, I want to let walmart ship directly to my customer, would my customer get mad at me or would they understand this is my business model. Is this an acceptable thing to do?

    Thanks.
    Why in the world would you use Walmart as your dropshipper? If I ordered something from you and it came from Walmart, I'd never order from you again. Even if you had another ad that enticed me, I'd just go find the item at Walmart because I know that's what you're doing.

    There are real dropshipping companies you can use instead of Walmart. If you're going to use a dropshipping model, do it in a better way than this.
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  • Profile picture of the author YourGoToWriter
    Well, if I was the receiver, I would be mad knowing that I could have purchased the product for a cheaper price and that you generated that amount of profit from me. -Micah
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  • Profile picture of the author FreedomBlogger
    I would say test this out for a little while before you come to conclusions.

    This is basically dropshipping. Right. And a lot of the time people only care about getting their product. I don't think it would be a big deal. Like I said, test this out for a while and see how it goes.

    That would be the only way you are going to learn if this is a good idea or not!
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  • Profile picture of the author Tirthankar
    Drop shipping is okay unless and untill your customer don't sue you
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