What should I do in this situation? Paypal related

10 replies
Hey

I tried logging in to paypal, and they asked me to "Update account information", including a registration number for business. I don't own a business, but I have a paypal business account because I need to accept payments for WSOs. What should I do?
#paypal #related #situation
  • Profile picture of the author Ilse
    Make sure you are not on a phishing site asking for your account information
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    • Profile picture of the author falcon_warrior
      Originally Posted by Ilse View Post

      Make sure you are not on a phishing site asking for your account information
      I logged in from paypal's main page, checked the Verisign verification. It's real. Now I need to know what to do, I should have signed up for premier but I accidentally clicked business when I upgraded my account.
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    • Profile picture of the author Spinethetic
      Originally Posted by Ilse View Post

      Make sure you are not on a phishing site asking for your account information
      Seriously make sure your not doing this, the information they were asking you for sounds kinda fishy. You want to be extremely cautious when clicking on 'PayPal' links and logging in.
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      • Profile picture of the author AltaMind
        I just tried logging in to my account and faced the same problem. Can anyone help? I'm in the same situation, I don't own a business. Thanks.
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  • Profile picture of the author rondo
    If you don't have a business then you should choose a Premier account instead.


    Andrew
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  • Profile picture of the author Wade Watson
    You shouldn't have to give them some sort of business registration number. I'm wondering if they are asking for this because they don't have the bank account info they want or something. Anyway, if you can't get past that screen, call PayPal customer support and try to get them to advise you: 1-888-221-1161
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  • Profile picture of the author Silas Hart
    They want something similar to a social security number, thats why. If you call them up, thats what they will ask for when you tell them that you don't have an actual business/EIN.

    I hope you don't have any money in your account.

    I would suggest either closing your account and opening a new one as a Premier instead of Business, or asking PayPal to change your existing account.
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  • Profile picture of the author kuzmanin
    I also think that you have to call them and explain the situation. I had a problem with blocked account for about 3 month when a called them they fixed my problem within 3 days
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  • Profile picture of the author DAS_Matt
    Call the PayPal customer service line. Make sure someone from PayPal tells you exactly what is going on and what, if anything, they need from you and why.
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  • Profile picture of the author AltaMind
    I got a way around this, I clicked the "Help" link on the top of the page where it asks for the Business Number, and then from the help page I just clicked on "My Account". And everything is running as usual now. Hope that helps, I'm still going to contact paypal though to see what's up with that. Good luck
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