Give customer support to the clients that buy through your affiliate link?

If you're doing this extra work for nothing it looks like lot of down time for you.

How much money is the affiliate commission paying per sale? Does it compensate for your extra time/work?

If you have a following, provide extra content to possible subscriber?

I would only do this if you have other products to pitch them.

Or, provide a monthly subscription to be a direct consultant for them.

Just thinking out-loud.

Yeah..it may be a great idea, many marketers do that already..offering bonuses to their subs if they join thru their link..it's good to be pre-made and just send them after the purchase.. and if there is any competition make sure you offer more value and better bonuses. Anyway this kind of approach will keep your subscribers happy building a relationship in the same time with them with a high chance to buy more products in the future..

I would cover FAQ's on my blog. Then when clients or customers email with questions, direct them. Customer support is a huge time and energy investment. Save time and energy. Pre-support with a few blog posts.

Make a video or series that covers it, for a bonus. Then you could offer additional support (if they need it) for a small fee.

You may want to consider making your money on the backend and let your affiliates make their money on the frontend. Its a standard marketing practice and there are lots of people doing it on the this very forum as we speak and they will continue to do it when we are not speaking. Isn't IMing a wonderful way to make money, lol.


Affiliates can make a lot of money and in doin so will make you a lot of money. There are many different types of affiliates, but my preferred affiliates sends their "targeted subs" to a "front-end targeted salespage" designed to make sales through their affiliate links and I make sales through backend offers. That model ensures both product owner and affiliates make money when the potential customer actually buys of course.

One way a product owner increases the chance that the affiliate's subs actually buys is to do all of the product support. A lot of power affiliates with targeted subs will get on your affiliate wagon real fast when their investment is low. The trick is to convince your affiliates that you will in fact provide excellent support to their list. Good to keep in mind that their good reputation is on the line in this model. The way to do that is to have a full support program in place to show the affiliates. so they can make an educated decision.


To Loop or not to Loop? The loop is another way to increase sales: increase your own sales, increase affiliate sales, create repeat buyers. This is done on the back-end. It starts with the followup. Target everyone in the loop. Make sure affiliates always have opportunities to offer their lists relevant offers, make sure buyers always have multiple opportunities for relevant offers.Just don't make it an upsale afer upsale game wherein the buyer feels they are being gamed or nickeled and dimed to death. Otherwise, it could very well be the death of your sales. Just don't get greedy!

Providing regular customer support is not an easy feat, OP. I'd go write a FAQ first if I were you. But if you're set on it and your affliate work pays well, maybe you could hire a VA for the job if you have the extra money. It's what I would do--customer service isn't really my forte. And you could save cash too if you hired from an "affordable" country like, say, Malaysia or the Philippines.