Godaddy won't let go of my expired domain to re-buy it.

14 replies
I had a customer who had his domain expired by mistake.
We waited over a year and still see the domain parked at godaddy, but under my customer's name and his adddress. We contacted them a few times and asked whwn this domain would become available and the answer was we don't know. They asked for a high fee to sell it back. My customer decided that it was a rip off and that godaddy was oppotunists, and by principle he didn't pay the fines and did not buy it back and waiting for it to be released and available again.

How can godaddy do this?
am I missing something?

They just will not let go of the domain. It's crazy.

For the time being we bought the .com domain
but the original domain was .co.uk

Have you had any experience like this?
How did you solve it?
#domain #expired #godaddy #rebuy
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  • Profile picture of the author Kay King
    Domains don't expire 'by mistake' - they expire because the person who has the domain registered fails to pay for a renewal when it's due. Your customer didn't take care of his business - allowed his domain to expire.

    That was mistake #1 and not a GoDaddy mistake.

    by principle he didn't pay the fines and did not buy it back
    That wasn't principle - it was lack of understanding how domain registration works. There is a reclamation period when you can get your domain back for higher cost. Your customer refused to pay. Mistake #2.

    This is not a GoDaddy problem. Eventually - if customer stops checking on it every few days - the domain may once again be available....or it might not.
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    • Profile picture of the author FlashMatrix
      you're right, he was lazy to take care of it.

      godaddy wanted over £100 to get the domain back. He wasn't happy and called them opportunitists

      But it's been more than a year godaddy won't let go of the domain.

      The domain is still registered under his name as well, hows that possible?

      Why after a year the domain is still parked?
      This seems odd.
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      • Profile picture of the author yukon
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        Originally Posted by FlashMatrix View Post

        But it's been more than a year godaddy won't let go of the domain.


        That's how every domain seller works.

        When they know you're interested in the parked domain, the price is going up again, and again, and again... until you buy it. It's an automated system.

        You had at least two weeks to buy the domain back after it dropped.

        Buy the parked domain back or get over it.
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  • Profile picture of the author Kay King
    GoDaddy does not have to let go of the domain. GD owes no explanation to your customer or to you. My question is: why are you arguing his 'case' rather than explaining facts to the customer? This is a result of HIS decisions.

    If I had to make a wild guess it would be that you or your customer has checked on this domain - or complained about the domain - so often...that it has been picked up by a third party as the 'activity' makes the domain appear valuable to third party software.

    If you want to see the availability of that domain, use a service like nameboy.com to search for it - so you don't identify what you are looking at.

    It amazes me that people do not have their domains on 'auto renew' - but many don't.
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    • Profile picture of the author FlashMatrix
      He changed his bank account and they couldn't renew it, that was his reply.

      Anyways. I'll leave it. They can keep the domain all they want, it's no use to anyone.
      I have the .com now.
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      • Profile picture of the author DWolfe
        Originally Posted by FlashMatrix View Post

        He changed his bank account and they couldn't renew it, that was his reply..
        He should of notified him he changed bank accounts or credit cards. That is not godaddy's or any other company's problem.
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      • Profile picture of the author MikeFriedman
        Originally Posted by FlashMatrix View Post

        He changed his bank account and they couldn't renew it, that was his reply.

        Anyways. I'll leave it. They can keep the domain all they want, it's no use to anyone.
        I have the .com now.

        That is a silly excuse. GoDaddy sends several emails in the weeks leading up to a domain expiring. They send several emails in the days after it expires giving plenty of additional opportunity to renew it.

        If the owner is in the United States, they will also often call to try to get a renewal.
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      • Profile picture of the author Frank Donovan
        Originally Posted by FlashMatrix View Post

        Anyways. I'll leave it. They can keep the domain all they want, it's no use to anyone.
        I have the .com now.
        Your customer must have registered the .co.uk name at least 2 years ago and has done nothing with it. The odds are the .com will just sit there until it also expires. Advise him to get going with his project, instead of ranting about the registrar.
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  • Profile picture of the author affmarketer101
    Lol, really interesting story behind this thread.
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  • Profile picture of the author agmccall
    If the domain has been expired for over a year then the site has not been active for over a year. So, stop worrying about it and get another domain that your "customer" can let expire next year

    al
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  • Profile picture of the author Steve B
    Your client made a mistake - in fact, several mistakes.

    It's too bad, but kicking GoDaddy for no reason (like so many others do when they break the rules and don't like the result) simply exposes the domain owner's lack of understanding and interest in taking care of his own business.

    You're heard of the "Golden Rule," right? He who has the gold rules!

    If you want to get along with GoDaddy, you abide by their rules.

    Here's something you haven't considered: GoDaddy makes money off advertising on all those parked domains they have in their stable. For all you know, they are making money by holding on to your client's former registered domain name.

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  • Profile picture of the author mostCPA
    I think the address, visa or contact might been changed !
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  • Profile picture of the author JohnVianny
    the only thing you can do is hiding your address contactin the privacy department for whois: it's your right under data protection.

    BUT Godaddy made no mistake: it's up to you to renew in time. and after a grace period after, it costs obviously more.
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  • Profile picture of the author nicheblogger75
    It's called a profit model.

    Maybe he shouldn't have let it expire if he wanted to keep it.

    Sorry if this sounds cold, but you need to be on top of all aspects of your business.

    People need to stop shifting blame and look in the mirror.

    GoDaddy is not doing anything different than someone who flips for domains for a living does.

    They have a domain that they know there is interest in because someone already purchased it.

    You cannot expect them just to throw it back into the pool of $10 domain names now that they know there is at least one person who wants it badly enough to pay for it.

    I have to laugh when people say "how can they do this" when a large company does something profitable.

    If they didn't do things like that they wouldn't be a huge profitable company.

    Suck it up and pay for the domain or buy one similar and soldier on.
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