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Problems with Roboform not being able to auto-fill certain fields???

by Greg Cooksley
7 replies
Hey there Warriors,

I have picked up a problem with Roboform recently and I wondered
if any of you know how to overcome it?

The question is in 2 parts:

When I try and access certain sites, mostly membership,
a login authentication window pops up on top of the main site
window.

Roboform can't autofill the fields - is there a way to overcome
this?

I use the Generate password feature in Roboform and as result,
don't remember the individual passwords.

-What do you do in this case?
-Do you write down every password?
-Is there a way to recover passwords?

Your assistance is appreciated....

Regards

Greg
#autofill #fields #problems #roboform
  • Profile picture of the author Greg Cooksley
    Originally Posted by Tom Borowski View Post

    You should be able to access stored
    passwords by clicking on the passcards icon in the Roboform toolbar.

    The problem with the popup password window is probably the following:

    Usernames and passwords are stored separately for forms and popup
    login windows.

    When you created you username/password for a membership site,
    you entered them into a HTML form. So Roboform stores them as
    a form. When you then access the site, which is protected by
    .htaccess, the popup login window appears. Roboform stored your
    login as a form login, thus it's not offering you the username/password
    for this popup.

    The solution would probably be to retrieve your username/password
    data by clicking on the passcards icon and then entering that
    data into the popup manually and letting RF store it. From then
    on you should be set.
    Hey Tom,

    Thanks for your response....

    It's a great help....I was at least able to locate the passwords
    and get rid of the authentication window.

    However, RF didn't give any option to save the password for that
    particular login.

    Is there a way to "force" RF to save the password?

    Also, what's the best way to backup all the passwords?

    Regards

    Greg
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    • Profile picture of the author Greg Cooksley
      Thanks Tom,

      I'll check that out tomorrow.....I've been in meetings the whole
      day and have to leave for another right now....

      Regards

      Greg
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      • Profile picture of the author Gatomicat
        I am new to RoboForm, and so far I am very happy with it despite some difficulties. Most of the websites I visit have username and password on the same login page, for which RoboForm works great. However, some sites have an initial username entry page, followed by a sitekey and password page. Roboform does not seem to recognize that the initial username page requires an entry. I have been working around this by entering website and username via click and paste from my Safenotes, which is where I transcribed my old handwritten notes. Once the password page is reached, Roboform will fill in the password. Is there a method of making this a little more automatic?
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        • Profile picture of the author templar
          I have the latest roboform, and it handles .htacess generated popups with no issues.

          As noted before, if you hover over the passcard, a drop down should appear, and you can click the edit box to see the password, and copy it if you need.
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  • Profile picture of the author Jeff Sinclair
    I'm having the same problem.

    But didn't make time to investigate.
    So, I'm interested too.

    Jeff
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