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Please help, its urgent

by debmedia
14 replies
Hello, I purchased a package of stock images from one of the seller from fiverr. With a resale license. As follows:

Yes can be sold with personal usage rights only
Yes can split up and giveaway the stock photos for free (BUT you cannot giveaway the whole package for free)
Yes can use the stock photos in web content, videos, images, and anything else.
You can add the product into your product bundle or bonus package and sell
Yes can be added to a paid membership site

You CANNOT sell this product with any kind of resale rights

Please read and obey the simple terms below as they are important and will be enforced.

TERMS:

These stock photos CAN be resold, used in logo design, advertising, web and graphic design and in
online news and blog articles.

These stock photos can be redistributed, traded, given away (individually) or sold at your own discretion,
however you cannot claim copyright or that you are the photographer. I am passing along to you the same
legal rights that were transferred to me when I bought the pictures.

PLEASE NOTE:

There have been issues on some major stock photo sites from people claiming to have bought
rights to these photos, or by people who claim original ownership of these photos. This
leads to some problems when trying to resell stock photos of any kind on major stock photo
sites (istock, shutterstock, 123rf, Getty Images etc) that allow for people to sell their own stock photos.
I cannot guarantee that you will not run into this problem and I cannot provide assistance beyond this point
simply because it is impossible for anyone to prove that they do in fact own the copyrights
to any stock photo, just as it is impossible for you to try to prove that they do not.
So I recommend to not sell on stock photos sites, but on your own website or at other marketplaces like ebay.
Now I sell it to a client. But he found some images are copyrighted. But it is already written in this license. But he pressurize me to clean those copyrighted data and reupload. But I am ready to give him refund. He dont need refund, he again and again asking me to clean the data and reupload. What I can do now?? Do I need to really clean them??
#urgent
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  • Profile picture of the author Kay King
    In spite of all the warnings posted here and on other sites - you bought images from FIVERR - and resold them. Risky business. There have been many warnings about copyright violations by Fiverr sellers...especially with images.

    There have been issues on some major stock photo sites...
    Fiverr is not a 'major stock photo sites' - it's a low end freelance site. The seller was attempting to cover himself legally (and probably without consulting an attorney). My guess is you used the same wording thinking it would protect you from copyright claims. That is doubtful.

    What do you mean by 'clean' the copyrighted images? and upload 'clean' images? Sounds like further violation of copyright.

    I would refund this customer - whether he wants a refund or not. I would be honest with him - that you purchased the images elsewhere and were shocked to find copyright violations.

    In addition, had I resold those images to anyone else I would contact them - alert them to a potential problem and refund them, too.
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    • Profile picture of the author debmedia
      Originally Posted by Kay King View Post


      What do you mean by 'clean' the copyrighted images? and upload 'clean' images? Sounds like further violation of copyright.

      I would refund this customer - whether he wants a refund or not. I would be honest with him - that you purchased the images elsewhere and were shocked to find copyright violations.

      In addition, had I resold those images to anyone else I would contact them - alert them to a potential problem and refund them, too.
      Clean means I delete those images from the folder. It does not means I clean the logo from the image

      And is refund will solve?? he asking me must re arrange all images one by one manually by checking if it copyrighted or not. And also in 2 days. It is not possible to sort all those many images checking in 2 3 steps for copyright or not and re arrange them. What should I do??
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  • Profile picture of the author Kay King
    The risk is that you miss some of them - not to mention the time required.


    If you want to research the images - 'clean' them - and hope they are all free of copyright protection - it's your choice. You asked - and as I said - I wouldn't do it....I'd refund and drop that package entirely.


    Others may feel differently.
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    • Profile picture of the author debmedia
      Originally Posted by Kay King View Post

      The risk is that you miss some of them - not to mention the time required.


      If you want to research the images - 'clean' them - and hope they are all free of copyright protection - it's your choice. You asked - and as I said - I wouldn't do it....I'd refund and drop that package entirely.


      Others may feel differently.
      I also do that. I asked him to refund and already shutdown the selling. But he is blackmailing me that I must clean and resend him. because he already start marketing based on those images
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    • Profile picture of the author NetMan
      Originally Posted by Kay King View Post

      ....I'd refund and drop that package entirely.
      There's no other alternative imho, unless one spends many many hours to clean the set, but then will there be some images left?
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  • Profile picture of the author debmedia
    Actually I want to know if I refund him is it solve all problems?? Or he can take any legal steps for this. He blackmailing me again and again that although I refund, he will give me lawyer letter because it harms his business. Because we mentioned on site that all images are resalable and he started his marketing depending on our product.
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  • Profile picture of the author OptedIn
    Refund the money and move on. You just being bullied. The more you respond, the more he owns you. Don't be your own worst enemy.

    Do precisely what Kay told you to do in the precise manner she outlined.
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  • Profile picture of the author xInd
    Yes, Kay King has it correct. I would also report this to the Fiverr seller directly. They may have some insights, or they might at least stop doing things like that.
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  • Profile picture of the author tagiscom
    Originally Posted by debmedia View Post

    I also do that. I asked him to refund and already shutdown the selling. But he is blackmailing me that I must clean and resend him. because he already start marketing based on those images
    Originally Posted by debmedia View Post

    Actually I want to know if I refund him is it solve all problems?? Or he can take any legal steps for this. He blackmailing me again and again that although I refund, he will give me lawyer letter because it harms his business. Because we mentioned on site that all images are resalable and he started his marketing depending on our product.
    Yes, when l had an active Fiverr account, some would threaten me with reporting me and trashing my points or whatever they call it, but l ignored and reported them and they disappeared.

    And sometimes 100% legal images can contain some data that messes with software, or prevents saving and such.

    But unless you can contact the original creator and somehow prove that your client can use them, yep doing what you did is the best way to go.

    Sounds like you bought these as a PLR pack, and the original creator got them from several free image sites, and some of those free images had some leftover labels, etc on them, from the time they tried to sell them.

    Which means you are probably safe, as PLR sites tend to be very careful with allowing dodgy products in their domain, (at least the few l have tried) and cleaning an image that is legal, but has some leftovers from the time it was being sold, (in the true sense of the word) is relatively easy, (unless it is large letters over the entire image, then probably a nightmare).

    But yeah, ignore, report and carry on.

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  • Profile picture of the author debmedia
    Thanks for all helps. But I am not selling it on fiverr. After purchase we prepare a landing page to sell this things. Thats the problem. He purchase from it. Now he telling that its my own site which demand that those images are all royalty free. But actually not all. So as i wrote this on my page I must stick to my words and need to provide royalty free images only by cleaning copyrighted images. That's where I fear. If they report to main copyrighted site owners about it etc.
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    • Profile picture of the author tagiscom
      Originally Posted by debmedia View Post

      Thanks for all helps. But I am not selling it on fiverr. After purchase we prepare a landing page to sell this things. Thats the problem. He purchase from it. Now he telling that its my own site which demand that those images are all royalty free. But actually not all. So as i wrote this on my page I must stick to my words and need to provide royalty free images only by cleaning copyrighted images. That's where I fear. If they report to main copyrighted site owners about it etc.
      Sounds like it might be best to go to a site like Shutterstock or Photodune, buy similar images to the copyright ones, (possibly) and replace the iffy ones.

      I believe that you can do a lot with Shutterstock ones, as long as you keep advertising, etc under 250k, (it may be 500k now) and read all of their TOS first.

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    • Profile picture of the author OptedIn
      Originally Posted by debmedia View Post

      Thanks for all helps. But I am not selling it on fiverr. After purchase we prepare a landing page to sell this things. Thats the problem. He purchase from it. Now he telling that its my own site which demand that those images are all royalty free. But actually not all. So as i wrote this on my page I must stick to my words and need to provide royalty free images only by cleaning copyrighted images. That's where I fear. If they report to main copyrighted site owners about it etc.
      You're over thinking this. Apparently you won't take my advice of NOT being your own worst enemy.

      You can take the appropriate actions that have been recommended or continue to munch on this nothing burger. Delete the inappropriate images. No one is going to come after you and if they do, you will have already done what that are going to insist you do.

      You have two choices. Either eliminate the problem or continue the drama. This will be a great opportunity for you to discover how smart you are and how much you value your own time.
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  • Profile picture of the author ChrisBa
    I would just refund and delete the images.
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  • Profile picture of the author Kay King
    I purchased a package of stock images from one of the seller from fiverr.

    Some are answering without reading the OP - ignore those answers.



    As above - you keep the drama going or you shut it down. It's your site and your reputation. You didn't know the images were 'risky' - now you do.



    Does the buyer know you bought the 'package of images' on Fiverr or does he believe you put the pkg together yourself? Is there more to the story?
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