Clickbank is at it again!

by yves
205 replies
Hi guys,

It looks like it's my turn to get the clickbank curse or whatever it is. Up till 3 weeks ago I was getting around 1-2 sales a day with the 3 clickbank products I promote. Some days had no sales and some 3 but it always worked out a good few sales a week for the last 7 months or so.

Anyway, since 3 weeks ago I have had ZERO sales, absolutely nothing. A few days ago, I thought I'd check my links and they all had my affiliate code at the checkout so it couldn't be that. I went ahead and purchased one of the products through my link to see if it would register a sale and guess what?.... it didn't. So I sent an email to clickbank but haven't heard back so don't know what to do. Also I have actually been getting MORE traffic and hops in the last few weeks due to the work I've put in, so just can't get my head round it.

I've heard that some people open new accounts then the sales start coming in, but I don't think I can work with that kind of messing around. What, opening new accounts all the time and never really knowing what's actually going on? I think I'll just have to leave clickbank and maybe go for commission junction or something.

Has anybody heard of any updates on this kind of situation or if there are ways of protecting the links etc. (I really want to stay with clickbank) so if there are any measures I can take, then I'd go for it.

P.s I know there are a few threads on clickbank problems but they are like 400 posts long and I wanted to start a fresh one to save folk having to scroll through and actually see the new stuff.

Cheers,

Yves.
#clickbank
  • Profile picture of the author Gerardas Norkus
    Hm,

    I don't know why your sales are not properly tracked by Clickbank, but it is very strange that they don't answer your emails.

    I have sent them an email several weeks ago and they did reply to me.

    Hopefully, your situation will be resolved soon.

    Gerardas
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  • Profile picture of the author yves
    Thanks Gerardas,

    Yeah, I'm still holding out for them getting back to me, it's maybe just taking a bit of time. Just wish everything was a bit more transparent as to what is going on and why these problems arise. Surely it can't be that complicated. Oh well, we'll just have to see. I'll keep the thread updated if I hear anything.

    Cheers.
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    • Profile picture of the author Marhelper
      Originally Posted by yves View Post

      Thanks Gerardas,

      Yeah, I'm still holding out for them getting back to me, it's maybe just taking a bit of time. Just wish everything was a bit more transparent as to what is going on and why these problems arise. Surely it can't be that complicated. Oh well, we'll just have to see. I'll keep the thread updated if I hear anything.

      Cheers.
      Why wait for email when you can just call them for FREE?

      1-800-390-6035
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  • Profile picture of the author Steve36
    I haven't made a sale for about 3 weeks and am wondering why. It's ridiculous to think that a company with a reputation and profit like click bank could destroy their reputation and lose their customers.

    Who knows. The question is, when will this be resolved? I don't feel like working for free in the months to come.
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    • Profile picture of the author yves
      Originally Posted by Steve36 View Post

      I haven't made a sale for about 3 weeks and am wondering why. It's ridiculous to think that a company with a reputation and profit like click bank could destroy their reputation and lose their customers.

      Who knows. The question is, when will this be resolved? I don't feel like working for free in the months to come.
      You aswell!

      I know it's so frustrating. Fair enough if it were down to sales just not being made but by purchasing through my own link and the sale not being registered proves that I am losing sales, quite a lot of cash now as some of the products I sell are $64 a pop. All that work for nothing. I think its' time to move out of the comfort blanket of clickbank (it aint so comfy anymore) and spread the wings.
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  • Profile picture of the author Imran Naseem
    Banned
    What about PayDotCom?

    They are pretty cool..
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    • Profile picture of the author Steve36
      Originally Posted by Imran Naseem View Post

      What about PayDotCom?

      They are pretty cool..
      No where else sells the product for the niche I'm in
      But if I'm not selling it anyway-what's the point?
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  • Profile picture of the author Alexa Smith
    Banned
    [DELETED]
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    • Profile picture of the author Harvey Segal
      Originally Posted by Colin Palfrey View Post

      It's not a tracking issue, quite clearly it's blatant theft by CB
      A ridiculous accusation.

      ClickBank makes the same profit whether it's a vendor sale or an
      affiliate sale.
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      • Profile picture of the author yves
        Hi,

        I just want to say thanks for all the replies guys, a problem shared and all that, but it's a shame so many people are experiencing this.

        Originally Posted by Harvey.Segal View Post

        A ridiculous accusation.

        ClickBank makes the same profit whether it's a vendor sale or an
        affiliate sale.

        Personally, I am not accusing Clickbank per se but it's kinda hard for folk not to get angry and want to point the finger somewhere, after all, Clickbank are the only body involved in the transaction. When I discovered that the sales were definitely not being tracked/registered the feeling of helplessness after all the hard work, is pretty hard to take. Even if clickbank don't make a profit on the problem it doesn't change the fact we lose out big time.

        Like I said, I am reticent to leave clickbank cos I like the format and the whole process (until now, obviously) but if clickbank don't have an answer then it look likes this phenomenon is not going to go away so I/ we are all forced to go somewhere else. I can't afford to spend my time on this kind of crap, regardless of whose fault it is.

        Cheers
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      • Profile picture of the author Havenhood
        Originally Posted by Harvey.Segal View Post

        A ridiculous accusation.

        ClickBank makes the same profit whether it's a vendor sale or an
        affiliate sale.
        Good point, unless CB's pocketing the commission. Just a thought, Harvey.

        P.S. I'm not saying they are.
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      • Profile picture of the author The 13th Warrior
        Originally Posted by Harvey.Segal View Post


        A ridiculous accusation.

        ClickBank makes the same profit whether it's a vendor sale or an
        affiliate sale.
        'Yo, Mr. Harvey "ClickBank" Segal, this issue comes up time and time again.

        What chapter titles in your products do you address this issue, or what is most likely the issue?

        Maybe you could offer a investigative service for a fee comparable to the persons problems to get to the heart of the matter.

        Are they violating terms, using add-ons or webpages incompatible with clickbank and/or its policies, using illegal, misleading, deceptive,fraudulent,unreliable, tricky tactics or some "fly-by-night" strategy that has no longevity?

        Or have you ALREADY studied peoples problems on THIS SPECIFIC issue and have formally addressed it long ago in your products?

        Or maybe a new product specifically targeted at this long recurring complaint is begging to be made.

        The 13 th Warrior
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        • Profile picture of the author The 13th Warrior
          Just noticed the cousin to the term " charcoal sombrero " is banned here and the word "Bluefart" has taken its place.

          Why bluefart and where is this policy/thread/sticky located?
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    • Profile picture of the author yves
      Originally Posted by Alexa Smith View Post

      They really are a "piece of work", aren't they? Just shameless, and apparently no concern over their public image at all. People have been saying the same thing as Yves above, on and off, for over a year to my certain knowledge (and possibly longer).

      The thing that really "gets" me about these ... gentleman ... (nearly said something else, there!) ... is the way they so habitually ignore emails when something's gone wrong. To me (and evidently to large numbers of others), that comes across as equivalent to saying "We don't give a damn".

      Thanks for posting this, Yves. The more people who call these ... gentlemen ... out in public, the better. And good luck and good wishes for getting your situation resolved.
      Thanks Alexa, I appreciate the good wishes! .
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    • Profile picture of the author Russell Hall
      Originally Posted by Alexa Smith View Post

      They really are a "piece of work", aren't they? Just shameless, and apparently no concern over their public image at all. People have been saying the same thing as Yves above, on and off, for over a year to my certain knowledge (and possibly longer).


      Many, many, many, many people say this has often worked for them when Clickbank's tracking has apparently screwed up. The minute they open a new account the sales are back to normal.

      I don't know. I just don't understand why that should work, at all.

      At least here we're allowed to discuss it, unlike in some forums! :p
      Excuse me for being slightly cynical but could it be that CB's tracking "glitch" is actually a deliberate programmed error designed to boost their profits,.. or a convenient programming anomaly that aids CB's bottom line profits?
      It seems very bizzare that a person can set up a new account and have the links functioning fine at the initial point of testing and then for those links to somehow internally malfunction down the track! Personally I don't "buy it" and see this as an excusable rort.
      Let's face it, it's not as though a purchaser is going to send you an email thanking you for referring them to a great CB product they just bought. There's no way of tracking this because it is all occurring behind CB's iron curtain!
      Just think about the millions of dollars worth of sales occurring via the CB library every week and then consider the financial advantage that skimming the top off commission payouts to referrers would do for CB's bottom line.

      At least by using PayPal or your own payment gateway with your own products or JV products that you control the landing page for then you can keep track on everything.
      Don't get me wrong,.. I really like CB products and the overall setup,.. it's just the internal logistics and lack of control that really concerns me. It's hard enough to create sales,.. but to then have them pilfered or lost is just woeful. I agree, working for no-pay is the pits and a sure way leading back to the cubicle life working for the man!
      Russ
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      • Profile picture of the author yves
        Some very interesting points here.

        By the way I just want to say to the poster who said about newbies starting these threads - that I am not a newbie and I have given the whole clickbank thing a good run and my findings are what they are and the proof is unquestionable.

        I really don't want to put anyone off here and I know how frustrating it is but at the same time, I think it is important for IM'ers to know about this and make an informed choice about promoting with clickbank products.

        I have now made the decision that I am (infortunately) going to have to part ways with clickbank and go elsewhere - thanks for the alternative suggestions such as paydot.com. Of course there are CPA offers too so lots to think about.

        The post about just making your own product and sell on your website is absolutely right on the money. IMHO this is definitely the way to go for us.

        I think this issue directly affects vendors too because affiliates are not getting their side of the bargain (in some cases ) so will lose dedicated promoters of their products.

        I am sad to leave my products but there is no way I am continuing with this nonsense and by proving that sales are NOT registered after purchasing with my link with my affiliate idea at the bottom of the checkout page, I am happy that this is the right thing to do.

        All the best to you guys who are going through the same thing, I hope you find another, more profitable and less frustrating path

        Yves
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  • Profile picture of the author bretski
    Originally Posted by yves View Post

    Anyway, since 3 weeks ago I have had ZERO sales, absolutely nothing. A few days ago, I thought I'd check my links and they all had my affiliate code at the checkout so it couldn't be that. I went ahead and purchased one of the products through my link to see if it would register a sale and guess what?.... it didn't. So I sent an email to clickbank but haven't heard back so don't know what to do. Also I have actually been getting MORE traffic and hops in the last few weeks due to the work I've put in, so just can't get my head round it.

    I've heard that some people open new accounts then the sales start coming in, but I don't think I can work with that kind of messing around. What, opening new accounts all the time and never really knowing what's actually going on? I think I'll just have to leave clickbank and maybe go for commission junction or something.

    Has anybody heard of any updates on this kind of situation or if there are ways of protecting the links etc. (I really want to stay with clickbank) so if there are any measures I can take, then I'd go for it.

    Yves.
    And I thought it was just me! I hate b1tc41ng but I was also cruising along and stuff was converting at the same pace for about a month and then the bottom just fell out. I figured it was a dip from the beginning of a new month and everyone had to pay their rent/mortgage. I still get a sale here and there but it's mostly from overseas...NZ, GB etc. I know that the new and improved analytics was hosed up for a few days so I don't know if that has anything to do with it.

    Don't expect some sort of in depth email from CB though. I have always gotten the same form letter assuring me that they checked my account and everything seems fine and that their engineers keep a close eye on everything, blah blah blah...same one that everyone else always gets.

    I hate to bash CB because I really do think that they pull the best products overall and I know that from my background in Information Technology that this stuff is really tricky. I work for a company that does something somewhat similar and commissions need to be calculated and it's not as easy as one might think. I'm not a programmer so my hat's off to them but I do know that when you're dealing with people's money they get really uptight and there is no room for error.

    I just know that with how things WERE going my economic outlook was pretty good. If my hops keep on going up and my income keeps on going down from CB I might just have to ditch them and find another direction to go. Sad to say...
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  • Profile picture of the author ivana
    You know, my partner and I almost don't even promote products in clickbank. We have some of our own and we keep 100% commission, we bought RAP, and have our own affiliate platform, in addition, why go with clickbank, when there is so much more gold out there. Honestly, I wish some products that are great, were not on clickbank.

    Ivana
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  • Profile picture of the author Colin Palfrey
    Ive had the same thing. I was getting good sales for awhile then it stopped.

    Naturally I assumed I had done something wrong until a friend bought something from my aff link in front of my eyes and I didnt get credit.

    I opened a new account and updated my redirects and got a day of sales then nothing.

    So, I got my dad to open an account and got another 2 days of sales.

    Bottom line is I cant be bothered with them any more.

    It's not a tracking issue, quite clearly it's blatant theft by CB
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    • Profile picture of the author M Thompson
      Originally Posted by Colin Palfrey View Post


      It's not a tracking issue, quite clearly it's blatant theft by CB
      No it's not if they haven't tracked your sale correctly the vendor still gets the sale, clickbank make no extra money so it's not theft.
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      • Profile picture of the author mr2monster
        Originally Posted by M Thompson View Post

        No it's not if they haven't tracked your sale correctly the vendor still gets the sale, clickbank make no extra money so it's not theft.
        Keep in mind that clickbank is using their own shopping cart... If they can skim on an affiliate and not show the purchase in that side of the tracking, my bet is that they can pocket the purchase from the shopping cart and still forward the customer to the thank you page.
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    • Profile picture of the author KristieDean
      Originally Posted by Colin Palfrey View Post

      Ive had the same thing. I was getting good sales for awhile then it stopped.

      Naturally I assumed I had done something wrong until a friend bought something from my aff link in front of my eyes and I didnt get credit.

      I opened a new account and updated my redirects and got a day of sales then nothing.

      So, I got my dad to open an account and got another 2 days of sales.

      Bottom line is I cant be bothered with them any more.

      It's not a tracking issue, quite clearly it's blatant theft by CB
      What are the alternatives to CB?
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  • Profile picture of the author Mark Ross
    Yeah I am a little confused myself.

    I've been promoting a couple of products myself with Google Adwords. A good amount of people are clicking on my ads but nobody is ordering. For example with one product 3 people went to the order form but none of them ordered it? I can't figure out why. I mean you know the price before you get to the order form, why bother clicking on the "Click Here to Order" form then not order? My links are correct so I'm concerned I am losing out on money here to.
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  • Profile picture of the author Colin Palfrey
    OK possibly its not blatant theft but gross incompetence.

    Although you say the vendor gets the money, I'll check that out I think. I expect he will be told an affiliate made a sale and Ill be told I have not.

    Also I thought I should point out that while the sales on those page suddenly go to zero, the tracking to the order form works fine throughout.
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    • Profile picture of the author M Thompson
      Originally Posted by Colin Palfrey View Post


      Although you say the vendor gets the money, I'll check that out I think. I expect he will be told an affiliate made a sale and Ill be told I have not.
      Colin I appreciate that you are upset about the loss in sales but comments like that one above are just plain wrong.

      I am both a vendor and an affiliate for both my own and other peoples products and I can tell you for certain what you are suggesting does not happen
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      • Profile picture of the author Colin Palfrey
        Originally Posted by M Thompson View Post

        Colin I appreciate that you are upset about the loss in sales but comments like that one above are just plain wrong.

        I am both a vendor and an affiliate for both my own and other peoples products and I can tell you for certain what you are suggesting does not happen
        Yes I can sort of see that now. I've been questioning people. lol.

        But I still don't understand what is happening?

        The excuse of tracking failure just doesn't wash with me.
        I'll tell you why: It tracks people perfectly all the way to the order form but suddenly fails when they actually buy.

        If it looks like sh*t and smells like sh*t then don't assume it's chocolate.

        I'm also considering an alternate possibility. I don't believe the tracking failure thing but could someone have done something to a vendors page to cause this.

        The redirects are fine and unaltered and the only thing that appears to work is opening a new account. This leads me to assume that whatever happens, requires somebody finding you have changed accounts, then redoing whatever it is that causes this action.

        I'm not saying Clickbank are scamming people but I am saying that if this happens to you then you have been scammed by someone.

        To qualify this I should point out: If you are told to do an action and you will be payed, you do the action and don't get payed, then you have been scammed. FACT
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      • Profile picture of the author cscarpero
        CB is working fine for me. Are you looking at the bottom of the page and seeing the affiliate= message?

        I know a lot of tracking scrips conflict with certain CB products so that might be part of the problem.

        As for shaving, that seems to happen a lot more in CPA than CB.
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        • Profile picture of the author terryrayburn
          Originally Posted by cscarpero View Post

          CB is working fine for me. Are you looking at the bottom of the page and seeing the affiliate= message?
          I don't get what you mean. Could you elaborate?
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      • Profile picture of the author johnsamuels
        Originally Posted by M Thompson View Post

        Colin I appreciate that you are upset about the loss in sales but comments like that one above are just plain wrong.

        I am both a vendor and an affiliate for both my own and other peoples products and I can tell you for certain what you are suggesting does not happen
        The only people who could be certain about that would be people at Clickbank. You cannot.

        Originally Posted by FSchmieder View Post

        Guys people have yelled at CB until they're blue in the face. CB is well aware they have tracking problems and they haven't done anything to fix it. All you have to do as an affiliate is just open a new account with all the same details. If the problem happens again, just open another account
        Not a workable solution for anyone outside of the USA considering one has to receive 3 paper cheques before they will change your account to wire payment.

        Originally Posted by Steve36 View Post

        Can't this be solved simply by a tracking software?
        Yes. If you are making reasonable sales, or can show you have the traffic to make those sales, then any vendor should be more than happy to put your tracking pixel on his thankyou/download page. Then independently track and verify each and every sale you generate.
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  • Profile picture of the author Colin Palfrey
    Hi Alexa, you have good points there about the vendors actual %

    I wish Clickbank were as willing to pass on info as people on the WF do.
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  • Profile picture of the author Edge88
    How about we do something?

    I know no one wants to much additional work. But we could email them and threaten them that either they fix these problems and answer emails appropriately, or we will team up and write some bad reviews. Then with all of our IM power, they are screwed. imagine top results in google for affiliate program = a bad review of click bank collectively placed there by all of us?

    That should be enough to get them going at it. idk about you, but I'd hate to be MAKING sales and not being compensated. Some of their commissions are significant income that they're losing for us, it could thousands of dollars for some people.

    any thoughts?
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    • Profile picture of the author carlo1
      Originally Posted by Edge88 View Post

      How about we do something?

      I know no one wants to much additional work. But we could email them and threaten them that either they fix these problems and answer emails appropriately, or we will team up and write some bad reviews. Then with all of our IM power, they are screwed. imagine top results in google for affiliate program = a bad review of click bank collectively placed there by all of us?

      That should be enough to get them going at it. idk about you, but I'd hate to be MAKING sales and not being compensated. Some of their commissions are significant income that they're losing for us, it could thousands of dollars for some people.

      any thoughts?
      i'm with you Edge88
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  • Profile picture of the author dollarware
    In a case where an affiliate makes a sale through CB:

    CB reports to and pays the Vendor their share of the affiliate produced sale.

    CB fails to report and pay the affiliate their share. Maybe the system just failed to find the affiliate, or their account or email or for some other reason.

    Where would the money go? Wouldn't CB still have it?

    John
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  • Profile picture of the author FSchmieder
    As soon as my CB account starts looking wonky, I just switch to a new one. The only downside is you have to wait 6 weeks for direct deposit again, but there's nothing wrong in switching as I've done it several times.

    If they're not going to be bothered to fix their tracking software, then I'm not going to be bothered to let the vendor keep my commissions.
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  • Profile picture of the author Colin Palfrey
    CB works fine for most people.

    I probably should state after my obvious rant, that my complaints are not the norm.
    It's just a small % I believe that suffer from these problems.
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  • Yes, I feel your pain. It's the same B.S. for me. You see the sale submit and there is no sale registered. In the last week I have had 15 submits and 6 sales. JUST BRUTAL. I am weighing options here. PayDotCom seems to be working just fine.
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    • Profile picture of the author Steven Rayne
      Could it be a software conflict-the reason for not tracking?

      Could it be a coincidence?

      Could it be something the vendor is doing either purposely or accidently?


      Could the vendor be using our id?


      Just brainstorming

      Steven
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  • Profile picture of the author Havenhood
    I went ahead and purchased one of the products through my link to see if it would register a sale and guess what?.... it didn't.
    I know exactly what you're talking about.

    I have a question for you guys: How many of you that are not experiencing a drop in sales or a stop in sales are Vendors?

    Your input is appreciated.
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  • Profile picture of the author John Romaine
    Im a vendor and my accounts have been fine thus far. Infact I made another sale just a minute ago.

    This issue however is a concern for me, as it would directly impact my business.

    What exactly is clickbanks response to these claims? Are they at least acknowledging a problem???
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    • Profile picture of the author Okane
      What do you think about this observation:

      I just glanced through some products on cb-analytics DOT com and they show graphs for several parameters for clickbank products.

      There are many products that have...
      ...NO recurring billing
      ...no changes in commission percentage

      and still there are variations in the "Earning per sale" graph.

      Here is one example:
      DTVFORPC - Digital Tv For PC. [ tv digital pc channels ]

      The only explanation would be that some sales are not correctly accounted for, i.e. some affiliates are payed less (fewer sales) than they actually should.

      Or am I wrong?


      Marc
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      • Profile picture of the author ForeignProfessor
        Originally Posted by Okane View Post

        What do you think about this observation:

        I just glanced through some products on cb-analytics DOT com and they show graphs for several parameters for clickbank products.

        There are many products that have...
        ...NO recurring billing
        ...no changes in commission percentage

        and still there are variations in the "Earning per sale" graph.

        Here is one example:
        DTVFORPC - Digital Tv For PC. [ tv digital pc channels ]

        The only explanation would be that some sales are not correctly accounted for, i.e. some affiliates are payed less (fewer sales) than they actually should.

        Or am I wrong?


        Marc
        Would refunds be the answer? Perhaps some affiliates are receiving more refund requests than others due to the nature of their sales pages? If refunds are not included in this stat then I have no idea..
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  • Profile picture of the author realoptions
    Clickbank was having a technical issue that inhibited me from contacting them via their online support ticket system a couple of weeks ago. The error message stated that the problem wouldn't have an impact on the sales processing. Maybe it did. There are so many factors that could have resulted in the decrease in your sales.
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  • Profile picture of the author Charann Miller
    Don't test your affiliate links by ordering, you just waste your own money. If it says [affiliate = none] at the bottom of the ordering page then you're pretty well assured that the sale's not going to show up in your back office sales stats.

    Give them a call, so much quicker to sort things via phone than to wait for days just to get a standard default reply.
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    • Profile picture of the author yves
      Originally Posted by Charann Miller View Post

      Don't test your affiliate links by ordering, you just waste your own money. If it says [affiliate = none] at the bottom of the ordering page then you're pretty well assured that the sale's not going to show up in your back office sales stats.

      Give them a call, so much quicker to sort things via phone than to wait for days just to get a standard default reply.
      That's the point I'm trying to make, my affiliate link WAS at the bottom of the page when I purchased yet no sale was registered, hence the feelings of helplessness. I felt I had to check the link by purchasing to confirm my suspicions.

      The other thing is, why is it the links all work fine at the beginning then go wonky after a period of time??? I mean what is that all about, does the tracking suddenly deteriorate with age?
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      • Profile picture of the author Colin Palfrey
        Originally Posted by yves View Post

        That's the point I'm trying to make, my affiliate link WAS at the bottom of the page when I purchased yet no sale was registered, hence the feelings of helplessness. I felt I had to check the link by purchasing to confirm my suspicions.

        The other thing is, why is it the links all work fine at the beginning then go wonky after a period of time??? I mean what is that all about, does the tracking suddenly deteriorate with age?
        That was what got me so irritated to.
        You see it's their but you still have "tracking issues" Strangely appearing only when money is involved
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      • Profile picture of the author Edge88
        Originally Posted by yves View Post

        ...The other thing is, why is it the links all work fine at the beginning then go wonky after a period of time??? I mean what is that all about, does the tracking suddenly deteriorate with age?
        That's what im referring to above. I dont think they would deteriorate with age. if they are working they should continue to work until someone screws with it.
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        • Profile picture of the author Tony X
          Over the past few days, my stats have been so f'ed up. I emailed CB yesterday to talk to them about it.

          They always start out with giving the whole BS about maybe the economy is effecting it and blah blah blah.

          There's no way my sales are going to be steadily coming in for weeks and months on in and then right when the tracking system starts to mess up, it's the "economy's" fault.

          From the looks of it, after I told emailed the guy back after the BS email he sent, my stats seem to have gotten better. Now, I'm not sure if my email was the cause of it, or if the system just so happen to start back working correctly.

          But it's seems to be working ok now.

          I honestly believe it's the price of doing business with CB. There's no one else out there that really comes close CB in terms of products to promote and their dependable payout system.
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          • Profile picture of the author Steve36
            Can't this be solved simply by a tracking software?
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            • Profile picture of the author Sour
              Originally Posted by Steve36 View Post

              Can't this be solved simply by a tracking software?
              You mean third party analytics to track whether or not we're making sales? I think that would be a little difficult since the order page is hosted by CB, and we have no control over it.

              The only way that I could see it being possible is if we ran everything through an iframe, much like Digg's toolbar, but then customers may worry about security if they see suspicious iframes.
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              • Profile picture of the author seasoned
                Originally Posted by Sour View Post

                You mean third party analytics to track whether or not we're making sales? I think that would be a little difficult since the order page is hosted by CB, and we have no control over it.

                The only way that I could see it being possible is if we ran everything through an iframe, much like Digg's toolbar, but then customers may worry about security if they see suspicious iframes.
                WAIT A SECOND, THERE'S a thought! A cookie run affiliate system is IMPOSSIBLE to reliably run through frames or iframes! DON'T blame clickbank for THAT! BLAME M/S!!!!!!!!!!!!!! IF the VENDOR has a P3P policy, AND clickbank has a P3P policy, it SHOULD greatly increase reliability, but we are talking about THOUSANDS of sites CB has NO control over!

                I wrote about that YEARS ago! EVEN IE V6 has this!

                Steve
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            • Profile picture of the author seasoned
              Originally Posted by Steve36 View Post

              Can't this be solved simply by a tracking software?

              NOPE! If you are the vendor, you don't see the affiliate ANYWAY, unless clickbank passes it, and what could you do? If you are the affiliate, there is NO way to prove the visitor even got to the vendors page, let alone purchased.

              The idea of opening up a new account sounds silly. Logically, it should only do ONE thing....
              Split up the allocation of your funds between different referers.

              Frankly, you want the referring links to STAY so cached ones keep working.

              Steve
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              • Profile picture of the author Steven Rayne
                Could it be 'link theft' by the product vendor?

                Just trying to find an answer...:confused:
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      • Profile picture of the author nimcus38318
        Originally Posted by yves View Post

        The other thing is, why is it the links all work fine at the beginning then go wonky after a period of time??? I mean what is that all about, does the tracking suddenly deteriorate with age?
        Probably old electrons trying to whiz through the internet...they just get tired and fall off the planet, whereupon CB does the only thing it can...forces you to open a new account with fresh electrons.
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        • Profile picture of the author Havenhood
          It's an issue. I have spoken with Clickbank about it, but even for me, a vendor, I am unable to pay that affiliate the commission they so rightly deserve. The fact affiliates are in most cases anonymous means its impossible to pay that out.

          NOW, I WILL STRESS.... THIS HAPPENS RARELY, SO DON'T ALL FREAK OUT
          I've got to comment on this. The fact that it happens at all is enough to drop them. I'm freaked!

          As a vendor too, I find it frustrating when I have large gaps of sales. Traffic is consistent, just sales stop. Now, sure, that can be coincidence... but imagine getting 20 sales an hour... and then not getting any for 5 or 6 hours straight. And then have them suddenly start again. Is that a coincidence or a CB issue?
          Think about that! What could possibly cause such a glitch? If they're that incompetent, why would you trust them with your Money? :confused:

          That's unacceptable. :rolleyes:

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          • Profile picture of the author seasoned
            Originally Posted by Havenhood View Post

            Quote:
            It's an issue. I have spoken with Clickbank about it, but even for me, a vendor, I am unable to pay that affiliate the commission they so rightly deserve. The fact affiliates are in most cases anonymous means its impossible to pay that out.

            NOW, I WILL STRESS.... THIS HAPPENS RARELY, SO DON'T ALL FREAK OUT

            I've got to comment on this. The fact that it happens at all is enough to drop them. I'm freaked!
            OK, Hopefully enough people here realize I am iin NOBODY'S pocket, and there are a number of things I HATE about Clickbank.

            Let me TRANSLATE what you just said! You just said....

            "This happens EVERYWHERE, so NOBODY should be an affiliate of ANYONE!"! You see, this WILL happen EVERYWHERE! If you think it doesn't, you simply don't know what you are talking about.



            Originally Posted by Havenhood View Post

            Quote:
            As a vendor too, I find it frustrating when I have large gaps of sales. Traffic is consistent, just sales stop. Now, sure, that can be coincidence... but imagine getting 20 sales an hour... and then not getting any for 5 or 6 hours straight. And then have them suddenly start again. Is that a coincidence or a CB issue?

            Think about that! What could possibly cause such a glitch? If they're that incompetent, why would you trust them with your Money?

            That's unacceptable.
            Well, what if an AFFILIATE is running a special offer, it is on a newsprogram, or THEIR site goes down? It is UNREASONABLE to expect sales to ALWAYS occur, or to be spread out, ESPECIALLY if someone else does it.

            Steve
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            • Profile picture of the author Havenhood
              Originally Posted by seasoned View Post

              OK, Hopefully enough people here realize I am iin NOBODY'S pocket, and there are a number of things I HATE about Clickbank.

              Let me TRANSLATE what you just said! You just said....

              "This happens EVERYWHERE, so NOBODY should be an affiliate of ANYONE!"! You see, this WILL happen EVERYWHERE! If you think it doesn't, you simply don't know what you are talking about.





              Well, what if an AFFILIATE is running a special offer, it is on a newsprogram, or THEIR site goes down? It is UNREASONABLE to expect sales to ALWAYS occur, or to be spread out, ESPECIALLY if someone else does it.

              Steve
              All these miss quotes. You're obviously up to nothing, good. I've already wasted too much time...enjoy.
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              • Profile picture of the author The 13th Warrior
                Should'nt the next contribution on this subject is a "how-to" video on what to include and how to present acceptable evidence to ClickBank for a pretty much guaranteed speedy response and resolution?
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                • Profile picture of the author seasoned
                  Originally Posted by The 13 th Warrior View Post

                  Should'nt the next contribution on this subject is a "how-to" video on what to include and how to present acceptable evidence to ClickBank for a pretty much guaranteed speedy response and resolution?

                  If it is SO easy to replicate, merely tell everyone how to replicate it. That could solve the problem and/or PROVE it!
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              • Profile picture of the author seasoned
                Originally Posted by Havenhood View Post

                All these miss quotes. You're obviously up to nothing, good. I've already wasted too much time...enjoy.
                Then speak English? I guess you are just speaking some ODD language. HEY, I learned INGLISH!!!!!


                INGLISH ENGLISH
                data mining=determining
                improvising=improving
                comment=comment out
                netnet=when all is said and done...
                cashee=cache
                steave=steve(my name)

                NOW, if I could only figure out what YOU are trying to say! 8-) ROTFLMAO!

                Steve
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  • Profile picture of the author FSchmieder
    Guys people have yelled at CB until they're blue in the face. CB is well aware they have tracking problems and they haven't done anything to fix it. All you have to do as an affiliate is just open a new account with all the same details. If the problem happens again, just open another account
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    • Profile picture of the author DAS_Matt
      Originally Posted by FSchmieder View Post

      Guys people have yelled at CB until they're blue in the face. CB is well aware they have tracking problems and they haven't done anything to fix it. All you have to do as an affiliate is just open a new account with all the same details. If the problem happens again, just open another account

      That leaves WAY too much money on the table and can be a real pain in the arse if you have a great many sites/pages promoting a product. No system is perfect and catches 100% of all sales but that should be a very, very small percentage and CB seems to be WAYYY outside that norm
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      • Profile picture of the author FSchmieder
        Originally Posted by DAS_Matt View Post

        That leaves WAY too much money on the table and can be a real pain in the arse if you have a great many sites/pages promoting a product. No system is perfect and catches 100% of all sales but that should be a very, very small percentage and CB seems to be WAYYY outside that norm
        Oh I agree, but if you just do a php redirect, you can change all of your aff links in minutes.

        Like I promote in 3 niches in CB. Every link to the "vendor" is first a link to a page on my site. That page just has 1 string of php code that simply redirects to the vendor with my code. When my cb account looks weird, I just make a new account and change those pages and I'm done.

        Is it perfect? No. But I haven't ventured outside of CB yet and it works well enough
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  • Profile picture of the author Slin
    Yeah this happens to me too, clickbank is good, but i wouldn't just trust them.
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  • Profile picture of the author Folusho Orokunle
    In my opinion Clickbank should only be used for testing purposes. If you're making money for months with them then all of a sudden the sales stop, what should you do?

    Create your own product in that market!

    You'll make more money, and you'll be able to have affiliates promote your products.

    I don't think any affiliate network has bullet proof tracking, but obviously Clickbank has it's share of problems.
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    • Profile picture of the author Kevingators
      Originally Posted by Folusho Orokunle View Post

      In my opinion Clickbank should only be used for testing purposes. If you're making money for months with them then all of a sudden the sales stop, what should you do?

      Create your own product in that market!

      You'll make more money, and you'll be able to have affiliates promote your products.

      I don't think any affiliate network has bullet proof tracking, but obviously Clickbank has it's share of problems.
      Yeah, I agree. I think testing is the key and then create a similar product that was productive. That way you don't have to rely on Clickbanks tracking problems.

      Kevin
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    • Profile picture of the author Marc2008
      Originally Posted by Folusho Orokunle View Post

      In my opinion Clickbank should only be used for testing purposes. If you're making money for months with them then all of a sudden the sales stop, what should you do?

      Create your own product in that market!

      You'll make more money, and you'll be able to have affiliates promote your products.

      I don't think any affiliate network has bullet proof tracking, but obviously Clickbank has it's share of problems.
      Damn good point Orokunle!
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  • Profile picture of the author Edge88
    The fact that the link is usually working fine and then suddenly stops reporting sales makes me thing a third party is up to some mischief...

    A friend of mine told me about people who hijack affiliate links. Basically through their technology, everytime someone clicks on your link they get the sale? I'm guessing they are able to post a link on top of your link or something like that. I'll ask him more about it.

    Yves, try clicking on your link again, and when you get to the payment page, go all the way to the bottom and see if your affiliate name is there.

    also, to the people saying Clickbank doesnt know these sales happened to begin with... isn't the payment page a clickbank.net page? maybe they don't know who the affiliate was, or that it came from an affiliate marketer, but the sale goes through their system right? I may be wrong here, I don't know hwo that aspect works
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  • Profile picture of the author Branlan17
    Wow. So am I really screwed by putting all of this time into promoting clickbank products? This is so discouraging if my links are bound to stop working.
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  • Profile picture of the author Sour
    I'm starting to become worried that CB isn't tracking my sales either.

    I just started IM, and I've written 44 articles so far, yet only two sales have ever been made. I have a decent enough landing page, and I'm achieving about 30% CTR on my articles. I really don't think this is supposed to be normal. I have 740 hops total.

    I'm not trying to hijack the thread, by the way; just voicing my situation into our angry, pitchfork-wielding mob.
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  • Profile picture of the author Louise Green
    I noticed it's a little up and down throughout the year, some months will have fantastic earnings and others are way down. Can't explain it.
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  • Profile picture of the author Branlan17
    One question I have, though, see, is that the order form submit registers when someone clicks the button. However, if someone typed a credit card number wrong, an expiration date wrong, skipped a field etc, they would have to submit AGAIN for sales to register. So what would you end up with? 2 order form submits and one sale... nothing wrong with that.
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    • Profile picture of the author Alexa Smith
      Banned
      [DELETED]
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      • Profile picture of the author Matthew Olson
        Whether its a tracking issue or blatant shaving, the bottom line is this:
        If you're marketing CB products as an affiliate you're probably losing sales. This has been discussed to death over this last year and its clear that this is a problem for MANY affiliates.

        All the other networks I use, cpa, Paydotcom, RAP, etc., all show consistent sales patterns... CB does not. Sales are erratic and make no sense.

        This is not a problem that appears to be going away any time soon. CB refuses to admit there is a problem. I urge anyone having sales issues with CB to look at the MANY alternatives out there. There are plenty...
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  • Profile picture of the author Gee S
    Ok after clickbank where should a affiliate turn to? I know there is paydotcom...any others?
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  • Profile picture of the author JustVisiting
    Possible solution for those affiliates with web sites is to offer a bonus if CB purchase made through their affiliate link. Ask customer to email you with their purchase details to claim bonus. Then you could perhaps tell how many sales are being 'missed' and you would have evidence for Clickbank. Not the ideal solution, particularly if you are promoting many CB products.
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  • Profile picture of the author captivereef
    my sales have disapeared over the last week or two!!! i made 1-3 on average per day and was converting 1 in 15 hops for the last year, now nothing!!!
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  • Profile picture of the author Gee S
    This is pretty alarming considering some big affliliate products which have been released. Their would be many affiliates setting sites up not knowing what they are getting themselves in to
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  • Profile picture of the author Trader54
    Very easy to find out if your ID is working. Clickbank allows you to buy through your own ID. If its showing at the bottom of the order page and you buy and don't get credit for the sale then you know there is a problem. Video your purchase. This is very easy to prove one way or the other.
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    • Profile picture of the author Silas Hart
      I decided to buy a cheap product earlier today through CB after I read this thread. Hours later, still haven't got any affiliate money.
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  • Profile picture of the author danhughes
    While we're free to discuss / dispute the reasons why... here's a couple of things you can actually do:

    1) Ask the vendor if they are willing to offer another shopping cart system. Research alternatives for them and offer them 2 or 3 choices. If the vendor is small, but is selling a product that coverts well for you, then offer to pay any set up fees for them.

    2) Tracking is extremely important, even when you're working with a reliable system (which Clickbank IS NOT). Sign up for a free tracking202 account. Have the vendor place a tracking pixel on their TY page. If you send that kind of data to Clickbank (and even the vendor) they are going to more able / willing to figure things out.
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  • Profile picture of the author patchman
    Every month there seems to be a thread made by a newbie, then all the other newbies jump in on it.
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    • Profile picture of the author FSchmieder
      Originally Posted by patchman View Post

      Every month there seems to be a thread made by a newbie, then all the other newbies jump in on it.
      You know, plenty of people said the same thing you did, patch. Then, you know what? They felt like a tard when it happened to them
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    • Profile picture of the author bretski
      Originally Posted by patchman View Post

      Every month there seems to be a thread made by a newbie, then all the other newbies jump in on it.
      Really? Are you serious? I've seen some people in on this thread that I admire and respect who are making a pretty good living at this. Talented folks...

      So, tell me all your stuff matches up fine on your CB account. I know that this morning even my old analytics said that I had 4 times as many hops as the new analytics did. I checked my cpanel for stats and the old analytics is way closer to a reliable count.
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      • Profile picture of the author seasoned
        Originally Posted by bretski View Post

        Really? Are you serious? I've seen some people in on this thread that I admire and respect who are making a pretty good living at this. Talented folks...

        So, tell me all your stuff matches up fine on your CB account. I know that this morning even my old analytics said that I had 4 times as many hops as the new analytics did. I checked my cpanel for stats and the old analytics is way closer to a reliable count.
        NEWS for you! You could be in business for over a hundred years, make TRILLIONS of dollars, make a TON of money, know HTML, PERL, PHP, and have made sales on clickbank for YEARS and still have NO "TALENT" with cookies!

        FACE IT!!!!!!! THREE things control cookies! The visitors system, clickbanks system, and the vendors system, and in THAT order! If ONE of them fails, you will NOT get the credit! OK, maybe the vendor does NOTHING, and you WILL get the credit, but let me give you an example.....

        1. You link through a frame to clickbanks system....
        2. The visitor visits your framed page
        3. The visitors system doesn't allow third party cookies...
        4. The visitor clicks on the link.
        5. Clickbank TRIES to set the cookie, but FAILS, because the VISITORS system doesn't allow it.
        6. The visitor buys
        7. YOU DON'T get the credit!

        WHY? Because the visitors system didn't rwcord the third party link.

        I HEAR IT NOW! People ask "OK, what about IP tracking?". Well, IP tracking is not reliable so even if clickbank did it, don't expect it to work for more than 30 minutes. What if they went out to do the laundry between stops 5 and 6? If that took more than about 30 minutes, you would probably STILL lose the sale!

        Steve
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        • Profile picture of the author gcaine
          Originally Posted by seasoned View Post

          NEWS for you! You could be in business for over a hundred years, make TRILLIONS of dollars, make a TON of money, know HTML, PERL, PHP, and have made sales on clickbank for YEARS and still have NO "TALENT" with cookies!

          FACE IT!!!!!!! THREE things control cookies! The visitors system, clickbanks system, and the vendors system, and in THAT order! If ONE of them fails, you will NOT get the credit! OK, maybe the vendor does NOTHING, and you WILL get the credit, but let me give you an example.....

          1. You link through a frame to clickbanks system....
          2. The visitor visits your framed page
          3. The visitors system doesn't allow third party cookies...
          4. The visitor clicks on the link.
          5. Clickbank TRIES to set the cookie, but FAILS, because the VISITORS system doesn't allow it.
          6. The visitor buys
          7. YOU DON'T get the credit!

          WHY? Because the visitors system didn't rwcord the third party link.

          I HEAR IT NOW! People ask "OK, what about IP tracking?". Well, IP tracking is not reliable so even if clickbank did it, don't expect it to work for more than 30 minutes. What if they went out to do the laundry between stops 5 and 6? If that took more than about 30 minutes, you would probably STILL lose the sale!

          Steve
          If you are using frames or iframes you are asking for trouble. That's the exact reason cloaking software doesn't work.

          Unless you are promoting affiliate marketing products most of your visitors have no idea what the hop=xxxx means anyway so why try to hide it with frames?

          If you are promoting affiliate marketing products the vendor should hide the hop code for you, if they can't they most likely don't have a product that's worth selling anyway.

          A simple php redirect to clean up the url
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          • Profile picture of the author bretski
            Originally Posted by gcaine View Post

            If you are using frames or iframes you are asking for trouble. That's the exact reason cloaking software doesn't work.

            Unless you are promoting affiliate marketing products most of your visitors have no idea what the hop=xxxx means anyway so why try to hide it with frames?

            If you are promoting affiliate marketing products the vendor should hide the hop code for you, if they can't they most likely don't have a product that's worth selling anyway.

            A simple php redirect to clean up the url
            What if I create a .htaccess file and do a 301 redirect to my uncloaked affiliate url? Would that work? Would the cookie still be accepted even if the end user's browser settings were still set not to accept third party cookies?

            I'm just looking for solutions here. All I know is that I was on pace to be able to really get my life back together and all of the sudden sales just plummeted while traffic climbed....and I'm not talking about $h1tty traffic. I'm talking about good targeted traffic.

            I'd stand on my head and spit wooden nickels if that's what it takes. An afternoon creating a .htaccess file is well worth it if that might solve the problem.

            Thanks in advance...perhaps there are others out there cloaking links and maybe this is what the issue is. Perhaps it's that simple and the villagers with their torches and pitchforks can go back to work here...
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            • Profile picture of the author gcaine
              Originally Posted by bretski View Post

              What if I create a .htaccess file and do a 301 redirect to my uncloaked affiliate url? Would that work? Would the cookie still be accepted even if the end user's browser settings were still set not to accept third party cookies?

              I'm just looking for solutions here. All I know is that I was on pace to be able to really get my life back together and all of the sudden sales just plummeted while traffic climbed....and I'm not talking about traffic. I'm talking about good targeted traffic.

              I'd stand on my head and spit wooden nickels if that's what it takes. An afternoon creating a .htaccess file is well worth it if that might solve the problem.

              Thanks in advance...perhaps there are others out there cloaking links and maybe this is what the issue is. Perhaps it's that simple and the villagers with their torches and pitchforks can go back to work here...
              If you are a vendor this will hide the hoplink
              <?php
              $page="your sales page";


              header("Location: $vender");

              exit; /* Make sure that code below does not get executed when we redirect. */
              ?>




              if you are an affiliate this will hide it in the status bar, but it will still show up in the location bar at the vendor's sale page.
              <?php
              $page="hoplink code";


              header("Location: $vender");

              exit; /* Make sure that code below does not get executed when we redirect. */
              ?>


              A 301 redirect should work for a vendor as well, but I don't know for sure.
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        • Profile picture of the author The 13th Warrior
          Originally Posted by seasoned View Post


          WHY? Because the visitors system didn't rwcord the third party link.
          Posts: 9,811 ?????????

          Was you here when Warrior Forum was started prior to the rise of the Roman Empire, or was the Warrior Forum started 22 days after Wyatt Earps death?

          Can you sell me some of those , whats the going rate, you would still have years to spare.

          THATS, a lot of post..."old timer"...
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  • Profile picture of the author pcpupil
    OK,im not using a redirect on any of my sites or articles.
    Does this mean if i where to change my CB id,id have to change every link on everything ive done?
    Or,does it mean when someone says to cancel your account,then reopen it with the same info.Mean for say my id is [nitwit].
    Do i reopen my account with all the same info such as [nitwit],and all the same persoal stuff?
    Or start with a whole new ID.
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  • Profile picture of the author actionplanbiz
    I stopped all my clickbank campaigns after reading this thread.

    thanks for some of the testimonies
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  • Profile picture of the author Will Edwards
    yves - do you have Spybot installed?

    Will
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  • Profile picture of the author Anthony J Namata
    The trouble with CB management is they just ignore you. That's why we're having this conversation here. THEY don't seem to give a damn what happens to you, much less the money and effort you're putting into promoting their listed products. That's REALLY what irks me.
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  • Profile picture of the author rapidscc
    I too stopped actively promoting clickbank after sending them several thousands of hops, registering several order form submissions and earning NADA..

    Up to now about a hundred products I promoted are still getting hits, I see order form submits and still zero sales..about 3 months now..

    Luckily CB is not the only source of Income that I have, otherwise I'll go hungry..

    I will register a new account, however what will happen to the small amount of money in my previous account. It will just be eaten up by them in time..

    If you get a few sales per new account and then sh1t happens and then create a new account get a few sales and again sh1t takes over, then you'll just end up promoting products and giving them all of the earnings by letting them eat up the balance in your new accounts..

    This is beginning to feel stupid and as much as I like CB and all their fancy features and nice products, I think I'll have to move on..

    All the best

    Omar
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  • Profile picture of the author gcaine
    Yves you stated you made a purchase through you link, did you actually get the product?

    If so that blows my theory of whats wrong out of the water.

    I've been getting only about 10% order form submit counts from the the impression counts.

    In other words for every 100 order form impressions I only get 10 people that submit. This is from a variety of different products most of which state the price up front.

    I suspected that three things could be happening.

    1.The security level of the order process is too high. I have a friend that told me that the only way she can order from some companies is with a pre-payed credit card, a normal card gets rejected.

    2.Spybot or some other program is causing problems again. (if that's the case and we can prove it a class action lawsuit might be in order)

    3.The currency conversion is scaring people off. If they see the price at $30 and then it's $35 at the order page they may leave.


    If you made the purchase, and got the product it is obviously a tracking problem.

    As for why opening a new account works for some people, is it possible that an account is at a lower security level until you get a certain amount of refunds or chargebacks?

    Seems to me if that was the case they would be doing it for individual products not by affiliate ID.

    I do agree something is wrong, I've been seeing very erratic sales for over a year now and it's costing me a lot of money, but what exactly is going on?
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    • Profile picture of the author yves
      Originally Posted by gcaine View Post

      Yves you stated you made a purchase through you link, did you actually get the product?

      If so that blows my theory of whats wrong out of the water.

      I've been getting only about 10% order form submit counts from the the impression counts.

      In other words for every 100 order form impressions I only get 10 people that submit. This is from a variety of different products most of which state the price up front.

      I suspected that three things could be happening.

      1.The security level of the order process is too high. I have a friend that told me that the only way she can order from some companies is with a pre-payed credit card, a normal card gets rejected.

      2.Spybot or some other program is causing problems again. (if that's the case and we can prove it a class action lawsuit might be in order)

      3.The currency conversion is scaring people off. If they see the price at $30 and then it's $35 at the order page they may leave.


      If you made the purchase, and got the product it is obviously a tracking problem.

      As for why opening a new account works for some people, is it possible that an account is at a lower security level until you get a certain amount of refunds or chargebacks?

      Seems to me if that was the case they would be doing it for individual products not by affiliate ID.

      I do agree something is wrong, I've been seeing very erratic sales for over a year now and it's costing me a lot of money, but what exactly is going on?
      Yes, I got the product ok. But you have a good point about the security in new accounts although I am not techy enough to know if that can happen. To answer about spybot, I don't have this installed on my computer so can't be that and as for the currencey conversion, well, it would still be weird that suddenly everyone had that same feeling.
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  • Profile picture of the author Jon Tees
    The main problem that I find is the amount of redirection links and e-mail capture pages posted directly on vendors sites. I can see this as a way to rob affiliates of their commissions. Some don't even display the hop link anymore, but rather just redirect to the vendors main site, meaning you are basically driving in sales for someone else and won't see a commission for any of them. This is why I have semi retired from using click bank. I have one program that I use it for, when I maintain my membership at associate I make 50% and when others who I refer upgrade to associate or maintain associate status, I also make 50% and for this it works out wonderfully, because the company is reputable. But alot of other things are suspect with some of these vendors.
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    • Profile picture of the author Steven Rayne
      Has anyone else searched on google for an answer?
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  • Profile picture of the author yves
    Just a quick question..

    Does anyone know if problems concerning tracking with the likes of cookies, frames etc are experienced with other places like paydotcom or commision junction?

    Just interested, cos if the answer is no, then I would like to know why is the biggest digital marketing company are using a less effective tracking system than their counterparts.
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    • Profile picture of the author gcaine
      Originally Posted by yves View Post

      Just a quick question..

      Does anyone know if problems concerning tracking with the likes of cookies, frames etc are experienced with other places like paydotcom or commision junction?

      Just interested, cos if the answer is no, then I would like to know why is the biggest digital marketing company are using a less effective tracking system than their counterparts.
      Frames and iframes cause a problem with cookies everywhere, they are considered third party cookies so just don't use them.
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    • Profile picture of the author Alexa Smith
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      • Profile picture of the author The 13th Warrior
        Harvey Segal just mentioned a few weeks or a month or so back that he was at some major ClickBank conference, conferencing with the big honcho's of ClickBank, listening to speeches and verbal presentations, I think.

        Maybe he can use some of that juice to see what this is all about or maybe what they deem this to be is the same tired old hat complaints that have been addressed before, but nobody is listening ..........

        .......perhaps some have neither faith nor belief in Harvey's and ClickBanks answers/resolution.

        The 13 th Warrior
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        • Profile picture of the author Harvey Segal
          Originally Posted by The 13 th Warrior View Post

          Harvey Segal just mentioned a few weeks or a month or so back that he was at some major ClickBank conference, conferencing with the big honcho's of ClickBank, listening to speeches and verbal presentations, I think.

          Maybe he can use some of that juice to see what this is all about or maybe what they deem this to be is the same tired old hat complaints that have been addressed before, but nobody is listening ..........

          .......perhaps some have neither faith nor belief in Harvey's and ClickBanks answers/resolution.

          The 13 th Warrior
          Unfortunately, I've seen so much inaccuracy, speculation, hysteria and nonsense in this thread that I've lost the will to live.


          Harvey
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          • Profile picture of the author bretski
            Originally Posted by Harvey.Segal View Post

            Unfortunately, I've seen so much inaccuracy, speculation, hysteria and nonsense in this thread that I've lost the will to live.


            Harvey
            Oh comeon, Harvey! This isn't anything that a little ole fashioned American know-how and troubleshooting can't fix. (oops! saw you're in BG!) If there is a problem there has to be a solution. I would even be willing to offer my time in an open source kinda way if I thought it would help.
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            • Profile picture of the author holla22
              Guys, make sure when you buy something through your own link that you see this at the bottom? Please see the attachment for the picture!

              If you do this and buy through your own affiliate link and this still fails, then I suggest you start a video recording of the whole sales process. Then post the video here and write to clickbank stating that you recorded the sales process and that you have made it public! this should give them a bit of a wake up call.

              Up to date I have not witnessed the clickbank problem myself but have heard about it a lot.
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              • Profile picture of the author yves
                Originally Posted by holla22 View Post

                Guys, make sure when you buy something through your own link that you see this at the bottom? Please see the attachment for the picture!

                If you do this and buy through your own affiliate link and this still fails, then I suggest you start a video recording of the whole sales process. Then post the video here and write to clickbank stating that you recorded the sales process and that you have made it public! this should give them a bit of a wake up call.

                Up to date I have not witnessed the clickbank problem myself but have heard about it a lot.
                Sigh. I know you are just trying to help, but this has been said a good few times in the thread. My aff code was the first thing I checked.

                Myself and others who purchased with their own link made sure that the aff ID was at the bottom of the checkout page so we can safely deduce from this fact that there is a tracking prob at CB end.

                Also, I seem to remember from a thread wayyy back (when I was taking it with a pinch of salt) that someone DID video, or maybe it was a screen capture or something of a purchase with aff link and no sale credit and it didn't seem to get him/her anywhere. Not 100% sure but I think there were some accusations of trickery which makes me laugh. Why would anyone go to the bother of making it up.
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                • Profile picture of the author holla22
                  Originally Posted by yves View Post

                  Sigh. I know you are just trying to help, but this has been said a good few times in the thread. My aff code was the first thing I checked.

                  Myself and others who purchased with their own link made sure that the aff ID was at the bottom of the checkout page so we can safely deduce from this fact that there is a tracking prob at CB end.

                  Also, I seem to remember from a thread wayyy back (when I was taking it with a pinch of salt) that someone DID video, or maybe it was a screen capture or something of a purchase with aff link and no sale credit and it didn't seem to get him/her anywhere. Not 100% sure but I think there were some accusations of trickery which makes me laugh. Why would anyone go to the bother of making it up.
                  lol, ya sorry I didn't read everything before I replied.

                  Here is some of the whois details I found, hope this will help someone. There is a phone number there, but haven't tried it myself.

                  Registrant:
                  Click Sales Inc.
                  917 South Lusk St.
                  Boise, ID 83706
                  US

                  Registrar: DOTREGISTRAR
                  Domain Name: CLICKBANK.COM
                  Created on: 05-AUG-97
                  Expires on: 04-AUG-16
                  Last Updated on: 09-JUN-09

                  Administrative Contact:
                  Inc., Click Sales
                  Click Sales Inc.
                  917 South Lusk St.
                  Boise, ID 83706
                  US
                  208-345-4245

                  Technical Contact:
                  Inc., Click Sales
                  Click Sales Inc.
                  917 South Lusk St.
                  Boise, ID 83706
                  US
                  +001.2083454245
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          • Profile picture of the author The 13th Warrior
            Originally Posted by Harvey.Segal View Post


            ".......... I've seen so much inaccuracy, speculation, hysteria and nonsense in this thread......".

            In word or phrase, I wonder, what is the common denominator or source from which this persistently is given new life?

            Is it possible this is one of the ultimate noob boogie-man urban myths, at least related to ClickBank, that no technology or proof can seem to slaughter?

            A particular something in ClickBank , something simple and unique, that folks cannot or will not get a handle on that is blown to astronomical proportions?
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          • Profile picture of the author gcaine
            Originally Posted by Harvey.Segal View Post

            Unfortunately, I've seen so much inaccuracy, speculation, hysteria and nonsense in this thread that I've lost the will to live.


            Harvey
            First I'm not getting hysterical about it, but don't you find it strange that it takes 100 order form impressions to get a sale when the customer knows up front what the price is?


            Either the cookie is lost at the point of order form impression, or the customer is being prevented or discouraged from completing the sale.


            Sure some people will click on the order button and change their mind, but 90% seems a bit high.


            I thought about search engine spiders causing the problem, but there would be no cookie set in the first place with them so it shouldn't show up as an impression.


            Another thing I had for a while is a lot of submit counts with no sales. I moved most of the hoplinks to one of my other accounts and started making sales. Once I finally got a sale I moved them back and that particular problem hasn't happened since.


            I don't think Clickbank is up to anything dishonest, but I do think there is a problem somewhere in the actual sales process and they don't want to acknowledge it.


            If the problem is the customer not being able to complete the purchase I'm sure they are working on it, if it's a tracking problem I'm not so sure, but it would be in their best interests to try to fix it, so they likely are.


            They just refuse to make any comment at all about this other than everything is fine.
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  • Profile picture of the author edorff
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    • Profile picture of the author Louise M.
      Wow seriously that's worrying.

      Can anyone make a list of good affiliate programs websites such as ClickBank but that we can trust ?

      I just don't know what to think. I'm promoting several clickbank products !

      Err...

      Edorff, if you can get more info, thanks for posting it here !
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    • Profile picture of the author seasoned
      Originally Posted by edorff View Post

      clickbank is definitely jank and you want to talk to me why it has been happening go to my profile and email me or message me because my friend is an expert on this and i will try to get some info out of him
      And WHAT is your friend an expert in, exactly?
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  • Profile picture of the author pcpupil
    I wonder what would happen after December 1st if there was a bunch of complaints sent to the FTC.
    That might waken them up.
    How about a few people from each state making a complaint to the BBB or AG.
    If this is such a big problem for a lot of people,might be worth checking into.
    Heck,my post here will show up in google maybe,maybe they will read this and fix everything.
    Im going to go check my CB stats again.
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  • Profile picture of the author patchman
    I'm surprised with all the theories been throw up about how CB is ripping people off, most people doing the complaining are guys that only make 2 or 3 sales per day, this is hardly a big enough sample size to suggest that CB is doing something wrong, if you were making 500 + sales per day then it all of a sudden stopped then maybe you have a case, but you see the people that are making the "BIG" money in CB are not complaining, its just the average joes and newbies who think that 5 articles should be making them 100 + dollars a day, also having the same hops doesnt guarantee you will make the same sales per day, I have fluctuations, I can have 10 sales one day then 3 the next but I always average 30- 35 sales per week so it evens out.

    I think too many people over analyze their stats and soon as an abnormality occurs there immediately think CB is doing something shady.

    I don't blame CB for not responding coz all it will do is open a can of worms!!

    I've always found that diversifying and constantly looking for new products to promote keeps things ticking over.
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    • Profile picture of the author Alexa Smith
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      • Profile picture of the author Steven Rayne
        There is a problem, that's fact.

        Now we need to be looking for a reason and solution.
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        • Profile picture of the author terryd
          Originally Posted by Steven Rayne View Post

          There is a problem, that's fact.

          Now we need to be looking for a reason and solution.
          No it's not a fact, again it's just opinion.....

          Here's a solution, stop promoting clickbank products, simple!
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          • Profile picture of the author Steven Rayne
            Originally Posted by terryd View Post

            No it's not a fact, again it's just opinion.....

            Here's a solution, stop promoting clickbank products, simple!
            If someone KNOWS they should be credited...and isn't, why is it an opinion?

            I don't understand:confused:

            Please explain

            Steven
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            • Profile picture of the author terryd
              Originally Posted by Steven Rayne View Post

              If someone KNOWS they should be credited...and isn't, why is it an opinion?

              I don't understand:confused:

              Please explain

              Steven
              If you have irrefutable proof then post it but the problem is that you haven't, it's just birds of a feather flocking together all complaining about clickbank.

              With today's easily accessible technology it's funny how no one can even post a video of clickbank ripping them off.

              There seems to be more conspiracy theories than man landing on the moon.

              I for one am quite happy with clickbank dropping deposits into my bank account every week like clockwork.
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              • Profile picture of the author Steven Rayne
                Fair enough.

                I haven't proof my self. (Not ashamed to admit it)

                I have however, trusted that people wouldn't post that they have ordered through there own link and not been credited unless it were true.

                Steven
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                • Profile picture of the author Alexa Smith
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                  • Profile picture of the author terryd
                    Originally Posted by Alexa Smith View Post

                    Either it's factual, or a lot of people are confabulating for absolutely no reason at all, and the o.p. of this thread, and many others, are all liars. You decide for yourself which it is, Terry.
                    New conspiracy theories are born every day, and they are just that, conspiracies.

                    As I said Alexa, where is the irrefutable proof?

                    There is none and you know this topic has been going on for years. Yet still no one has brought irrefutable proof that clickbank is up to shady business, a simple video would have done it for me and yet nothing, nada, zilch......just more whining and bitching about clickbank.

                    For all I know you could all be right but as far as I can tell I've never had a problem with clickbank, however that does not mean there isn't one but I'm one of those suckers that like hard facts before I change my point of view.

                    I'd be quite happy to jump on the bandwagon if irrefutable proof was brought to the table if only to make clickbank even better than it is, but as of yet I haven't seen any.
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                    • Profile picture of the author Alexa Smith
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                      • Profile picture of the author Platinum Matt
                        Originally Posted by Alexa Smith View Post

                        You must have noticed (here and elsewhere) vendors saying openly that offering 75% commission there actually costs them only about 50% or 55% of affiliate sales takings because of the proportion of sales not accredited to their affiliates? Or do you think they're all making that up, too?!
                        Sorry... but this is absolutely incorrect and might be the opinion of some... But this is NOT factual.

                        I pay 75% because I started as an affiliate (and I still am one), and I realize affiliates do great work, and should be paid appropriately.

                        I've just checked last weeks stats on one of my sites.

                        341 sales.

                        34 non-affiliate sales.

                        therefore it's about 10% of non-affiliate sales.

                        This is in line with my personal promotion expectations.

                        IF there's a problem, I'd like to see proof. I'll take that proof directly to my CB rep and ask for answers...

                        This kind of talk is damaging to CB's reputation and hurts us all.

                        CB is an awesome company, if they have problems, I want to know about them. I advise anybody who makes a purchase on CB to video it as stated previously in the thread.

                        I'm sorry to say it but from the looks of it, if there are affiliate commissions going missing, it's definitely not the vendor that's getting them IMHO.
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                    • Profile picture of the author Theone24
                      Originally Posted by terryd View Post

                      New conspiracy theories are born every day, and they are just that, conspiracies..
                      Well maybe, but once upon a time the earth was flat.


                      Originally Posted by terryd View Post

                      For all I know you could all be right but as far as I can tell I've never had a problem with clickbank, however that does not mean there isn't one but I'm one of those suckers that like hard facts before I change my point of view.

                      I'd be quite happy to jump on the bandwagon if irrefutable proof was brought to the table if only to make clickbank even better than it is, but as of yet I haven't seen any.
                      http://www.warriorforum.com/main-int...clickbank.html
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                      • Profile picture of the author terryd
                        Originally Posted by Theone24 View Post

                        Well maybe, but once upon a time the earth was flat.
                        Exactly, and once upon a time people thought clickbank was repeatedly shafting them

                        Sorry haven't read the link, can't be bothered but I'll guess it's more bitching about clickbank....if there's any irrefutable proof in that thread I'll click it, let me know....otherwise I'll get back to work....
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                        • Profile picture of the author cscarpero
                          I find it really strange that the ones here complaining about their "lost" CB sales are the low volume affiliates. If it is really as bad as you guys claim it is, where is the outrage from the superaffiliates??
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                          • Profile picture of the author Silas Hart
                            Originally Posted by cscarpero View Post

                            I find it really strange that the ones here complaining about their "lost" CB sales are the low volume affiliates. If it is really as bad as you guys claim it is, where is the outrage from the superaffiliates??

                            You find it strange that someone with minimal sales volume would notice a fluctuation of decreasing sales before a super affiliate with large sales volume?
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                          • Profile picture of the author patchman
                            Originally Posted by cscarpero View Post

                            I find it really strange that the ones here complaining about their "lost" CB sales are the low volume affiliates. If it is really as bad as you guys claim it is, where is the outrage from the superaffiliates??
                            Exactly my point!!!

                            All this complaining and whining are from affiliates that make a low volume of sales, NOT ENOUGH OF A SAMPLE SIZE to make accusations that CB is shaving sales!!

                            All it takes is one affiliate to start moaning and then you get all these other losers that come in and jump on the bandwagon.

                            As Terryd said- WHERE IS THE PROOF!!

                            WHERE IS A VIDEO SHOWING THAT CB IS SHAVING SALE!!

                            SHOW ME!!

                            I've been with CB for 2 years now and they have never let me down, I have had money from in my bank consistently for 2 years.

                            If there is a problem then why don't we said Mike Filesame or Ewen Chia posting these threads??
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                            • Profile picture of the author zapseo
                              Try Jeremy Kelsall.

                              As for MF & those guys -- if they have a problem, they don't post on forums -- they go right to the top. I remember MF talking about taking a tour of the CB faciliities...

                              The other reason they may not be complaining -- maybe they are the cookie-stuffers or people who find other devious ways of stealing sales from low volume affiliates.



                              Originally Posted by patchman View Post

                              Exactly my point!!!

                              All this complaining and whining are from affiliates that make a low volume of sales, NOT ENOUGH OF A SAMPLE SIZE to make accusations that CB is shaving sales!!

                              All it takes is one affiliate to start moaning and then you get all these other losers that come in and jump on the bandwagon.

                              As Terryd said- WHERE IS THE PROOF!!

                              WHERE IS A VIDEO SHOWING THAT CB IS SHAVING SALE!!

                              SHOW ME!!

                              I've been with CB for 2 years now and they have never let me down, I have had money from in my bank consistently for 2 years.

                              If there is a problem then why don't we said Mike Filesame or Ewen Chia posting these threads??
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                              • Profile picture of the author Alexa Smith
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                                • Profile picture of the author KL
                                  Originally Posted by Alexa Smith View Post

                                  But make sure you acquit him - we don't want him disappearing for a custodial sentence ...
                                  Alexa,

                                  You most certainly write like a "wordsmith". Do you provide a service to the IM community. Forgive me if the answer should be obvious... in my defense I'm new to this charade.
                                  Kenn
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                          • Profile picture of the author Zach Booker
                            I read the first few replies to this thread - before it became giant - and read the last page or so.

                            This reminds me of the telephone game in which a once simple problem turns into a whole conspiracy theory in which Clickbank is stealing all your sales. (Even though you got 30 whole hops today?!)

                            In the CPA world networks float 6 and 7 figures every day. Affiliates run the risk of not being paid, advertisers run away, and advertisers even sue affiliates and the opposite is also true.

                            So how come all people in CPA, doing any real volume, aren't up in arms?

                            Simply because they take matters into their own hands and take it upon themselves to change id's, track, change networks, change offers and constantly test.

                            Who's forcing you to use Clickbank?

                            Is Clickbank pissing you off?
                            • Then move to PayDotCom
                            • Then start doing CPA
                            • Then hit up someone with a RAP script

                            Originally Posted by cscarpero View Post

                            I find it really strange that the ones here complaining about their "lost" CB sales are the low volume affiliates. If it is really as bad as you guys claim it is, where is the outrage from the superaffiliates??
                            As with ANYTHING bigger members get treated better.

                            Some guys are running re-bills on Adwords even though their "supposed" to be banned - hell some are even running flogs.

                            This is because their budgets are big enough and Google turns the other check at the million a week + spending budget.

                            Where as people with lower spending budgets, that are just spamming to make a buck, get turned away.

                            I'm sure Clickbank gets thousands of e-mails a day saying, "Where are my monies? I get 10 hops to acne cream offer today from traffic xchange??"

                            What are they supposed to say, "Get decent traffic then come talk to us."?

                            Because I guarantee that's what their thinking...

                            With a site as huge as Clickbank they run on different servers, I believe that's the right termionology.

                            As I understand it those who push a sale every now and then are on the lower, piece of ****, busy, server.

                            Those who do a few sales maybe are on a different, less busy server, that only drops a few sales here and there. (Because it can handle the volume better?)

                            And those pushing 10+ sales a day are on a different server that's more sercure and closely watched.

                            And finally those "super affiliates" running 100+ sales a day and who DEMAND attention never miss a sale.

                            ...

                            It's the 80/20 rule, or more likely the 90/10 rule. 10% of Clickbank affiliates make up 90% of the sales - these are the super affilaites.

                            And chances are the other 10% of sales are all from dude's spamming Yahoo! Answers saying, "Dude, your dog sounds like a bad ass. Fix it up with this great dog e-book."

                            (Not putting down the method - that's how I started. ;-)

                            The thing is it's pointless in Clickbank's opinion i'm sure to bother trying to help so many people who simply don't make them enough money and don't have any valid points.

                            Sure everyone driving a few sales a week may leave - but one or two super affiliates could make up the difference and I guarentee refunds, percentage wise, would drop like a stone.

                            ...

                            Of course there's no real solution, at least that i'm aware of.

                            Just DEMAND attention and DEMAND an answer to what your trying to solve. (But please think reasonably and offer proof - some guys, by the sounds of it, are having messed up tracking **** going on here.)

                            Everyone starts out making a few sales a week and works their way up - so maybe the solution is to suck up the terrible tracking knowing that the upper affiliates don't have that problem. (And DEMAND to be answered.)

                            ...or switch to doing something else - like I listed above.

                            Hope this helps,

                            Zach

                            P.S - Remember how much money your making Clickbank. If your pushing a few sales a week you may only be making them 10 bucks a week - it simply doesn't matter to them.

                            P.P.S - Take what i've said with a grain of salt. I'm not a lawyer, nor a super computer nerd worker. I don't know if the server, still not sure if that's the right terminology, is in fact a problem or if what i've said is even the true case.(I have never talked to Clickbank.)
                            But I believe George, on here, said that and a few other people i've talked to recently brang it up briefly.
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                            • Profile picture of the author bretski
                              "
                              With a site as huge as Clickbank they run on different servers, I believe that's the right termionology.

                              As I understand it those who push a sale every now and then are on the lower, piece of ****, busy, server.

                              Those who do a few sales maybe are on a different, less busy server, that only drops a few sales here and there. (Because it can handle the volume better?)

                              And those pushing 10+ sales a day are on a different server that's more sercure and closely watched.

                              And finally those "super affiliates" running 100+ sales a day and who DEMAND attention never miss a sale."


                              REALLY NOW?
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                          • Originally Posted by cscarpero View Post

                            I find it really strange that the ones here complaining about their "lost" CB sales are the low volume affiliates. If it is really as bad as you guys claim it is, where is the outrage from the superaffiliates??
                            If I were stealing and I had the choice of stealing from someone sophisticated enough to make big money or stealing from a whole bunch of people making little money, I'd definitely go with the latter.

                            I've said it before and I'll say it again: If Clickbank doesn't straighten out whatever shenanigans are causing this -- or at least make an effort to address the obvious problem -- they will find themselves the target of a very big class action lawsuit at some point.

                            Personally, I know for a validated fact that I have not been credited for sales, and I have records and communications from my site's very loyal visitors to prove it. If there are just ten other people like me -- keeping track -- Clickbank will find itself in a world of hurt.

                            Even if there is nothing shady going on on their end, their refusal to address the problem is negligent.
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  • Profile picture of the author rayray7
    I have come to believe, someone on the inside at clickbank is using sophisticated software to direct sales to other accounts. Call me paranoid but same stories from affiliates --- we are not all crazy. If it is done inside, it will be almost impossible to detect. I now concentrate on ADSENSE and i hide all my money sites deeply because of sabotage.
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  • Profile picture of the author zapseo
    In this VERY long thread, has anyone suggested the possibility -- rather than blaming CB -- that the problem MIGHT BE with cookie stuffers ?

    Not that CB is stealing the commission, but other affiliates?

    extensions and toolbars can be used to stuff cookies -- and you would never know.

    In the case of the OP -- it might be interesting for him to contact the product owner and find out who got credit for the sale his father made... ?

    Just a thought.

    As someone who has spent a great deal of time as a troubleshooter, tracking down software problems, the most obvious "villain" often isn't. But sometimes it takes quite a bit of detective work to discover who is. I'd wager more incompetence, stuffed cookies, perturbations in the Internet of various sorts, bad software, etc -- than maliciousness on the part of CB.

    Seriously -- if CB can be found to be the culprit -- they could lose their entire business. Do you honestly think it is worth it for them for a few sales? Ummmm...
    Now, is it possible that there's someone within CB who is being a thief? Yah. Companies are a mixture of honest and dishonest people. Doesn't mean the company is of evil intent, itself.

    Do I think there's something going on? Yah, there's been enough anecdotal evidence that suggests something is amiss.

    Exactly what?

    Hard to say.

    Otherwise ... you might ALSO offer a bonus to the purchase, and that way, purchasers will contact you...

    Live JoyFully!

    Judy
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    • Profile picture of the author bretski
      I just spent the better part of my day uncloaking my affiliate links. If it is an issue with third party cookies not being accepted by an end user's browser then this should resolve the issue.

      I know that I just pushed out IE8 domain wide at work and I think that most MS patches (for IE) might reset IE security settings (such as cookie handling etc). Patches come out the second Tuesday of every month...don't know if that coincides with anything for anyone.

      I know that on CB's site they say that frames and such may screw up cookie tracking (not their words, but it's late for me here and I'm tired) so I'm wondering if the folks having issues are those that are using some sort of cloaking of their affiliate links. Plausible etc? I don't know yet...I'll see if things get back to normal for my account and I'll let you all know.

      Honestly, I'm kind of annoyed with the folks who are just saying that this is just a big b1tc4 session. I may not make thousands a day or even hundreds a day but for me that little bit that I do make has been the difference between keeping my home, buying some decent food for my gut and seeing my kid. Yeah...I'll be able to see my son this Thanksgiving thanks to the little bit of change I have made this year. If you want to help troubleshoot, that's great...I would appreciate your help. If you don't want to help...well, I don't know what you're doing here then. I know that I get my rocks off by offering to help new folks that know less than I do...I honestly do. It's not all about the money for me...not even close
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      • Profile picture of the author Havenhood
        Originally Posted by bretski View Post

        I just spent the better part of my day uncloaking my affiliate links. If it is an issue with third party cookies not being accepted by an end user's browser then this should resolve the issue.

        I know that I just pushed out IE8 domain wide at work and I think that most MS patches (for IE) might reset IE security settings (such as cookie handling etc). Patches come out the second Tuesday of every month...don't know if that coincides with anything for anyone.

        I know that on CB's site they say that frames and such may screw up cookie tracking (not their words, but it's late for me here and I'm tired) so I'm wondering if the folks having issues are those that are using some sort of cloaking of their affiliate links. Plausible etc? I don't know yet...I'll see if things get back to normal for my account and I'll let you all know.

        Honestly, I'm kind of annoyed with the folks who are just saying that this is just a big b1tc4 session. I may not make thousands a day or even hundreds a day but for me that little bit that I do make has been the difference between keeping my home, buying some decent food for my gut and seeing my kid. Yeah...I'll be able to see my son this Thanksgiving thanks to the little bit of change I have made this year. If you want to help troubleshoot, that's great...I would appreciate your help. If you don't want to help...well, I don't know what you're doing here then. I know that I get my rocks off by offering to help new folks that know less than I do...I honestly do. It's not all about the money for me...not even close

        I feel for you.

        I've been trying to bring this to affiliates attention since 2006 and it hasn't been easy. This thread is the closest thing to a real discussion (about this problem) since I began.

        Over the past two years things have gotten worse. Seems to coincide with the new developments at Clickbank (all the new features that have taken place over the same time frame).
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  • Profile picture of the author bolakale
    [DELETED]
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    • Profile picture of the author bretski
      Whiskey Tango Foxtrot! I'm going to sleep...
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  • Profile picture of the author Rhett
    From reading other folks' posts, it sounds like this seems to be the present problem(s):

    1) Individual clicks the affiliate's link to the product page.

    2) While in transit or on the sales page, tracking id disappears.

    3) Order is placed. Due to some type of unknown tracking error, vendor receives all possible commissions.

    Established Fact(s):

    -CB receives a flat cut off of every sale. As such, whether or not a vendor versus affiliate makes a sale matters little in terms of CB's profitability off of said product.

    Possible Hypothesis:

    1) Clickbank's current tracking system, for whatever reason, cannot handle accurate tracking of sales. Due to browser restrictions or other technical changes, significant sales are being lost.

    2) Vendors are now employing semi-random scripts on their sales pages to increase their profitability, yet keep their affiliates working.

    3) Our black-hat marketing friends have learned a new cookie stuffing technique/method (or what have you) to leech sales.

    Sure, it's pretty out there in left field. But it's all I got at the moment.
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  • Profile picture of the author rockfuse
    I have been in the affiliate field for over 12 years and I honestly never met an affiliate programmer that did not skim well ok 1 or 2 . But, it is more rare that they dont than they do . I am sure if you talk to anyone who ran affiliate programs starting back around 1997 till now they will tell you lot of the process companies even showed you how to . Porn affiliate programs were bigggg back then at doing that and still are. These other afifliates do the same thing. Porn is free now so a lot of those guys are running different affiliate programs with the same schemes .
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  • Profile picture of the author yves
    Someone posted about making video proof of the purchase of the product with my aff link. Well, when I was going through the purchase, it wasn't my intention for it to be a case that I would bring to the WF, it was just for my own benefit to see if my links were working.

    To Harvey, I know you have been long suffering with the clickbank problem threads but my heart doesn't bleed for you. Those of us who are going through this dilema have seriously lost the will and more due to the fact that it is often noobs, post noobs and intermediates who have just found their feet and have put a LOT of work in, sweat and tears.

    When I first saw the whole uproar about CB problems, I took it with a pinch of salt and it is only because it has happened to me that I actually have to take it seriously.

    Yeah maybe I wasn't making a fortune with my sales but it was pretty comfortable. Plus it wasn't just a few days of no sales but 3 weeks with more traffic than before, I think that's a fair amount of time to be suspicious.
    I've said before that I'm not blaming CB as such, but obviously there is something wrong with their tracking blah blah (I know, it's getting boring now) so that along with sheer frustration and wanting to find out if there were any updates to the situation, was why I opened the thread.

    Personally, I am not hysterical but everyone reacts differently to stress etc. so there is bound to be a bit of that.

    The superaffiliates have brought this up in other threads and said their sales went down to zero. They are the ones who can be bothered to keep changing accounts cos they are in too deep.

    Anyway, it doesn't look like there is going to be an answer to this problem, phenomenon any time soon. But I don't think anybody can deny that there is a problem here.

    All the best,

    P.s I am female
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  • Profile picture of the author gcaine
    Let's do a test.


    Everybody go to my site and buy something. Make sure you video tape the whole process or do a screen capture.


    Email me after you made the purchase.


    I'll keep a record of how many I got credited for and report back to here
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  • Profile picture of the author MaryT
    here is my take on clickbank theft, and it's not clickbank to blame for that

    1. It may be possible that someone hacked your blogs, you must check if there is no new directories in your root folder

    2. you bought this great Blackhat advanced cloaking script and installed, and you just opened the doors to thieves to get all your commissions

    3.worse cas is the hacking script reside on the page you promote, this one ca hurt badly

    what you can do about that:
    1. you have to test each of your links and see if another affiliate id appear, in this case collect the information and contact clickbank
    2. you have to test your blogs to see if everything work properly, no broken links, or excessive server/cpy load.


    I am not talking about theory, I have a very efficient tracking and have seen crazy stuff when promoting clickbank products, like hoplinks of others products and one specific affiliates redirected to my blogs for weeks

    anwyay, why not just create your own products for the 3 you promote, that's the best plan so far. you will not lose the work done and explode your income

    my 22 cents
    Mary
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    • Profile picture of the author Ken Shorey
      If the affiliates correct CB ID is showing at the bottom of the order page when he makes a purchase and he dosen't receive credit, this eliminates all the cookie stuffing, redirect, iframe, spyware, etc. crap. It's either a tracking error on CB's end or some type of skimming on their end.
      I hope it's a tracking error. You would thing if it's a tracking error they would have fixed it by now.
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  • Profile picture of the author Travelingboy
    Banned
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    • Profile picture of the author kkchoon
      Originally Posted by Harvey.Segal View Post

      A ridiculous accusation.

      ClickBank makes the same profit whether it's a vendor sale or an
      affiliate sale.
      I don't think so...

      Something fishy on clickbank site. I can smell it...

      I had a customer asking for the affiliate bonus, and I ask him if he buy it from my site and he confirm that, but I can't find it anywhere in my report.

      Later I try it myself, and guest what? The link doesn't show my affiliate id! This is very strange... when I re-click the link, the affiliate id came back!

      My clickbank sales dropped to the lowest as compared to previous years, I am slowly moving away from affiliate with clickbank, may be try to be vendor.
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    • Profile picture of the author johnsamuels
      Originally Posted by Travelingboy View Post

      yeah they finally fixed mine...after 3 darn emails...i hate clickbank... sigh.
      Fixed what?

      Clickbank has never admitted a problem even exists.
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  • Profile picture of the author captivereef
    OK, i just had a $101 dollar day so far so who the heck knows whats going on!!!
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  • Profile picture of the author googlerankingexpert
    Banned
    What I've seemed to notice is most url shorteners such as offto.net and others don't work well for tracking, because I've had campaigns with url shorteners being used and it always said 'affiliate=none' on the bottom of the order page, so I wouldn't be getting credit for the sale.

    I recommend purchasing a domain or making a free website to promote products on. I've never had problems with Clickbank other than using most url shorteners. Budurl is the only url shortener I've seen work so far.
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  • Profile picture of the author francof
    I've noticed really weird trends as well, like I have decent amount of hops to one offer, I'll have a couple of sales in a week then NONE at all for MONTHS. Just weird but of course proving anything would be hard so whatever it is, I hope it gets sorted out
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  • Profile picture of the author Nicholas William
    Looks like a heated topic going on here! My advice, would be to step up your game and stop doing things as an affiliate and evolve into a product publisher. I've got absolutely no issues with tracking and payments of my products that are sold through CB. I dont do anything there as an affiliate so I cant offer any opinion on the issues mentioned above, but if you really are encountering problems as a downline just make the move up the food chain because it's something that's in your control! Changing the culture and customer response times at CB is something that isnt
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  • Profile picture of the author Christian Fox
    I am having problems also since the 21st. Started another thread before I found this one, so here is what is going on w me..

    My CB analytics stopped being in snc (old analytics vs new) around 22 Oct. I am getting more hits to my sites than ever ( statcounter stats verified ). Strangely my sales have gone in the toilet since then as well. I have verified my affiliate link is showing on the order page on all of my higher traffic sites. affiliate = me is visibvle on the bottom of the order pages.

    Maybe I am paranoid but I have gone from at least one sale a day and often two or more to one sale total since the 21st of October. I have not had 2 consecutive days without a sale in over 2 weeks prior to this and my traffic has increased significantly since then.

    Anyone else having issue?

    Should I just get a new aff ID and see what happens? I have a bunch of sites so it would be a little work...Like I said my aff ID is there on the order pages...

    As you can see the top stats are sowing roughly 11 hops on the 25th while the bottom (original analytics) is showing 65 hops for the same date 25 Oct. Like I said My sites are getting more hits than ever I have been link building lately and my traffic has almost doubled.

    Anyone else having issue?







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  • Profile picture of the author Gavin Abeyratne
    I think clickbank's analytics software is terrible, but I don't know whether i've lost sales.

    I have sent over 100 hops of product name keyword traffic and not gotten a sale on a few occasions, I chalked it up to poor copy but I'm beginning to wonder!
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    • Profile picture of the author Christian Fox
      Originally Posted by daedalus1 View Post

      I think clickbank's analytics software is terrible, but I don't know whether i've lost sales.

      I have sent over 100 hops of product name keyword traffic and not gotten a sale on a few occasions, I chalked it up to poor copy but I'm beginning to wonder!

      Got you beat I have had over 1250 hops to a product with a gravity of over 400 without a sale. I'm not kidding...Funny you mention that captive I bitched and got a sale on that product same day.

      Captive I am going to try that will report back...
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  • Profile picture of the author captivereef
    if my sales disappear i send CB an email asking them to check my account, they have always replied to me. I always get a sale that same day after days of nothing. It has happened at least 5 times.
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  • Profile picture of the author Christian Fox
    Who's forcing you to use Clickbank?
    Good point, I am moving everything over to Paydot com. The ones I can't I will use DL Guard or RAP and try to fill the gap w some PLR...

    I refuse to believe sales fluctuate this much...
    Not saying CB is even doing it someone may be cookie stuffing or whatever on a huge scale but they seem to be after after CB products if this is the case...I don't see all of these threads about Paydotcom...

    I am tired of this crap. Maybe it will force me to get serious and develop my own products. Already branching into physical products and at least there my numbers make sense.
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  • Profile picture of the author Zach Booker
    Didn't say for sure...

    I've heard that though.

    That wasn't the most important part of the post though. The point was to diversify and demand being heard, unlike most.

    Zach
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  • Profile picture of the author yves
    Come back adsense all is forgiven
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  • Profile picture of the author captivereef
    whats DL guard and RAP
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    • Profile picture of the author Christian Fox
      Originally Posted by captivereef View Post

      whats DL guard and RAP
      Download Guard and Rapid Action Profits Both download security software packages. Both developers are members here I believe.

      I already bought DL guard months ago so I will use that. I have heard good things about both.
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  • Profile picture of the author captivereef
    you can use that with CB
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    • Profile picture of the author Christian Fox
      Originally Posted by captivereef View Post

      you can use that with CB
      I am unaware of Clickbank using either systems I believe they are both for when you sell your own product and don't want people to share the download link on forums or use other methods of theft. Because it's your product there is no tracking number or loss of commission to worry about.

      DL Guard and RAP protect that from happening. You can search here I am sure there are threads on it.
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  • Profile picture of the author willdean
    Hi Yves,

    What I would seriously consider if I were you ,
    I would simply create my own product, set up a site, and sell it for all the profit.
    It is really quite easy. You already know what is selling (you have been selling it)
    Just create something similar and kkep all the money!

    Best to you,
    William Dean
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  • Profile picture of the author Christian Fox
    Arg I am trying to switch over to Paydotcom, can not find replacements for many products. I did find one with an optin and wanted to verify that the tracking number was sent through the autoresponder. I have confirmed 3 times and am still waiting for the email 3 hours later (not in spambox).

    Nice major sales leak there...

    Like they say if you want something done right...

    F this I am making my own products, I'm done messing around with this crap.
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  • Profile picture of the author JMueller129
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    • Profile picture of the author Christian Fox
      Originally Posted by JMueller129 View Post

      Please keep us updated with what Clickbank says when they reply - I'm a little weary myself because I just started using Clickbank and this doesn't sound good at all... Thanks for the warning!

      Jason
      I contacted them yesterday afternoon

      They said nothing, but I have 2 sales already today.

      I am sure it is a coincidence.
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      • Profile picture of the author Christian Fox
        3 sales....
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        • Profile picture of the author Trader54
          Originally Posted by Christian Fox View Post

          3 sales....
          Nice to see its picking up for you.

          I'm sure it will all work out.
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  • Profile picture of the author garyv
    As a vendor using dlguard, I can tell you that clickbank could never send a customer to a dlguard ThankYou/Download page without dlguard knowing it and reporting it. So that pretty much eliminates any sort of Clickbank skimming. Plus anyone w/ decent tracking software would have caught on to that by now.

    Also - there are a number of these sort of threads, however if you compare the number of these complaints to the actual number of transactions that clickbank does, the complaints probably account for less than .01% of that. Which could easily be chalked up to operator error. (ie mis-typing their own affiliate ID, or using a browser w/ settings that don't allow cookies.)

    Clickbank does a million dollars in sales per day, it shouldn't be that hard for someone to record an anomaly if there is one.
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    • Profile picture of the author Christian Fox
      Originally Posted by garyv View Post


      Clickbank does a million dollars in sales per day, it shouldn't be that hard for someone to record an anomaly if there is one.
      I would argue this makes them the ideal victim for potential mischief..

      However no one knows for sure, no one ever does. I remember reading these threads back when I got started. Two years of seeing my stats defy logic at times has made me convinced something could be up.

      I had one product get 1250 hops (almost a solid month) without a single sale until the very same day I bitched. Things like that have a way of forming a pretty solid hunch in my book...
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    • Profile picture of the author Trader54
      Originally Posted by garyv View Post

      As a vendor using dlguard, I can tell you that clickbank could never send a customer to a dlguard ThankYou/Download page without dlguard knowing it and reporting it. So that pretty much eliminates any sort of Clickbank skimming. Plus anyone w/ decent tracking software would have caught on to that by now.

      Also - there are a number of these sort of threads, however if you compare the number of these complaints to the actual number of transactions that clickbank does, the complaints probably account for less than .01% of that. Which could easily be chalked up to operator error. (ie mis-typing their own affiliate ID, or using a browser w/ settings that don't allow cookies.)

      Clickbank does a million dollars in sales per day, it shouldn't be that hard for someone to record an anomaly if there is one.
      Good post.

      There are so many of these threads, seem to pop up ever few weeks.

      So much misinformation in these threads, I can't imagine the nightmare it would be for clickbank to look into someone's account each time someone has a 100 hops and doesn't record a sale.

      And like you say it would be so easy to prove. I think most want to bypass the logic just to have something to whine about.
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      • Profile picture of the author Christian Fox
        Originally Posted by Trader54 View Post

        Good post.

        There are so many of these threads, seem to pop up ever few weeks.

        So much misinformation in these threads, I can't imagine the nightmare it would be for clickbank to look into someone's account each time someone has a 100 hops and doesn't record a sale.

        And like you say it would be so easy to prove. I think most want to bypass the logic just to have something to whine about.
        I agree, but.....
        How would you react to 1250 hops before a sale on a product with a gravity of over 400?

        Like I said I am done complaining, it is pointless and it solves nothing.
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        • Profile picture of the author Trader54
          Originally Posted by Christian Fox View Post

          I agree, but.....
          How would you react to 1250 hops before a sale on a product with a gravity of over 400?

          Like I said I am done complaining, it is pointless and it solves nothing.
          I'm not saying clickbank is perfect. I have heard a lot that there tracking leaves a lot to be desired. Are those 1250 hops from their tracking system or your own?

          I been selling with them now over 5 years and I know there are good times and down times but overall they work well. That is both selling my own products and as a affiliate.

          There are so many other variables to, like traffic etc.
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          • Profile picture of the author Christian Fox
            Originally Posted by Trader54 View Post

            I'm not saying clickbank is perfect. I have heard a lot that there tracking leaves a lot to be desired. Are those 1250 hops from their tracking system or your own?

            I been selling with them now over 5 years and I know there are good times and down times but overall they work well. That is both selling my own products and as a affiliate.

            There are so many other variables to, like traffic etc.
            Theirs stated 1250 hops, my stats confirmed the traffic as well. Of course my numbers were much higher as the CTR was not 100%. I don't track all of the way to CB, could you do that BTW? If so I would like to know...

            To top it off I got a sale the day I bitched. I was actually having a good laugh seeing how long it would go without a sale.

            It stopped being funny after a month....

            After that I messed the site up with overly aggressive link building and a few other issues and got it deindexed. This was when I was new to the game...
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            • Profile picture of the author Trader54
              Originally Posted by Christian Fox View Post

              Theirs stated 1250 hops, my stats confirmed the traffic as well. Of course my numbers were much higher as the CTR was not 100%. I don't track all of the way to CB, could you do that BTW? If so I would like to know...
              I don't use the clickbank stats I'm just going by what I have heard that they have a lot of problems. I use 2 different ones myself and they don't always agree so I don't know if there is any perfect system. Maybe there is I just don't know of it.

              But if it is a product that you been getting regular sales I would certainly check all my links after that much traffic and no sales.
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              • Profile picture of the author Christian Fox
                Originally Posted by Trader54 View Post

                I don't use the clickbank stats I'm just going by what I have heard that they have a lot of problems. I use 2 different ones myself and they don't always agree so I don't know if there is any perfect system. Maybe there is I just don't know of it.

                But if it is a product that you been getting regular sales I would certainly check all my links after that much traffic and no sales.
                There is no perfect answer. I recently had my CB stats elevated significantly higher than my statcounter stats for my sites (this is impossible) theoretically.

                As it turns out CB was registering spider hits that have been going to my sites after my massive ping list had run after a site update while the statcounter stats were filtering them out.

                But yes clickbanks analytics leaves a lot to be desired IMO.
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        • Profile picture of the author garyv
          Originally Posted by Christian Fox View Post

          I agree, but.....
          How would you react to 1250 hops before a sale on a product with a gravity of over 400?

          Like I said I am done complaining, it is pointless and it solves nothing.
          It depends on where your traffic is coming from, and how targeted it is. I have affiliates that will convert 1/20 consistently, and then on the same product another affiliate will send me 2,000 hops without making a single sale. Why? Because they put their hoplink up on a Chinese forum, or they put it up on a site that has absolutely nothing to do with the product they're selling. - The other thing you have to check when that happens is the vendor's page. If the vendor's page is down, or very slow, clickbank will still record a hop if the hoplink is clicked.
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          • Profile picture of the author Christian Fox
            Originally Posted by garyv View Post

            It depends on where your traffic is coming from, and how targeted it is. I have affiliates that will convert 1/20 consistently, and then on the same product another affiliate will send me 2,000 hops without making a single sale. Why? Because they put their hoplink up on a Chinese forum, or they put it up on a site that has absolutely nothing to do with the product they're selling. - The other thing you have to check when that happens is the vendor's page. If the vendor's page is down, or very slow, clickbank will still record a hop if the hoplink is clicked.
            Agreed, but if that were the case I would have understood. It was my best site making very consistent sales before that happened. I made no changes and neither did they, I checked.
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        • Profile picture of the author Trader54
          Originally Posted by Christian Fox View Post

          I agree, but.....
          How would you react to 1250 hops before a sale on a product with a gravity of over 400?

          Like I said I am done complaining, it is pointless and it solves nothing.
          But to better answer your question, is this a product were you have been making a lot of sales?

          I know my own experience promoting high gravity products have not sold as well. I have found something with a lower gravity works a lot better.

          Another thing is the market your in, if it is marketers or people selling themselves they have their own ID and will just insert that and get the commission themselves.

          That is the reason some products have such a high gravity, those would be markets I would avoid all together.
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          • Profile picture of the author Christian Fox
            Originally Posted by Trader54 View Post

            But to better answer your question, is this a product were you have been making a lot of sales?

            I know my own experience promoting high gravity products have not sold as well. I have found something with a lower gravity works a lot better.

            Another thing is the market your in, if it is marketers or people selling themselves they have their own ID and will just insert that and get the commission themselves.

            That is the reason some products have such a high gravity, those would be markets I would avoid all together.
            I will admit I was not cloaking my links back then.... Still as I said above it was my best performer prior.
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  • Profile picture of the author Havenhood
    I had one product get 1250 hops (almost a solid month) without a single sale until the very same day I bitched. Things like that have a way of forming a pretty solid hunch in my book...
    That sucks. I've sent more than 90,000 hops in a month without a sale. I know how you feel.

    Someone once said, "you must be sending COMPLETE JUNK traffic..." :rolleyes:

    I'll buy that.
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    --= -Spazzle- =--

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  • Profile picture of the author maksym
    I am so glad that i didn't start my business at CB. My advice - make your own affiliate program. That's not so difficult.
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  • Profile picture of the author NyceGuy
    I did send an email the other day and they did reply it pretty quick. You might wanna try sending the email again.
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  • Profile picture of the author supermania
    Hi,

    As a REAL 7 figure CB vendor and affiliate I KNOW there are some issues with CB tracking.

    For example, sometimes I will see an affiliate get credit for the front end product and NOT get credit for the One Time Offer, even though the customer is redirected by Clickbank directly to that OTO and the product has the same hop id etc.

    It's an issue. I have spoken with Clickbank about it, but even for me, a vendor, I am unable to pay that affiliate the commission they so rightly deserve. The fact affiliates are in most cases anonymous means its impossible to pay that out.

    NOW, I WILL STRESS.... THIS HAPPENS RARELY, SO DON'T ALL FREAK OUT

    Im just stating it because it does prove that there is a problem with their tracking system... but then again, every one knows that.

    As a vendor too, I find it frustrating when I have large gaps of sales. Traffic is consistent, just sales stop. Now, sure, that can be coincidence... but imagine getting 20 sales an hour... and then not getting any for 5 or 6 hours straight. And then have them suddenly start again. Is that a coincidence or a CB issue?

    Just some thoughts for you all.

    Cheers,

    Supermania
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    • Profile picture of the author James Campbell
      Originally Posted by supermania View Post

      Hi,

      As a REAL 7 figure CB vendor and affiliate I KNOW there are some issues with CB tracking.

      For example, sometimes I will see an affiliate get credit for the front end product and NOT get credit for the One Time Offer, even though the customer is redirected by Clickbank directly to that OTO and the product has the same hop id etc.

      It's an issue. I have spoken with Clickbank about it, but even for me, a vendor, I am unable to pay that affiliate the commission they so rightly deserve. The fact affiliates are in most cases anonymous means its impossible to pay that out.

      NOW, I WILL STRESS.... THIS HAPPENS RARELY, SO DON'T ALL FREAK OUT

      Im just stating it because it does prove that there is a problem with their tracking system... but then again, every one knows that.

      As a vendor too, I find it frustrating when I have large gaps of sales. Traffic is consistent, just sales stop. Now, sure, that can be coincidence... but imagine getting 20 sales an hour... and then not getting any for 5 or 6 hours straight. And then have them suddenly start again. Is that a coincidence or a CB issue?

      Just some thoughts for you all.

      Cheers,

      Supermania
      Finally a vendor calling BS

      It is nice to see after all of this speculation.

      It is not a coincidence my friend, CB needs to get their act together.

      James
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  • Profile picture of the author liban
    My little comment will be a drop in the bucket here, but I'm a vendor, and I have one account that ONLY gets hops from affiliates; I don't ever use that pay link for myself. On that account, less than 3% of sales are not credited to affililates. So at least some accounts are working correctly.
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  • Profile picture of the author supermania
    Havenhood...

    I'll tell you why I accept it.

    THERE IS NO BETTER OPTION.

    Plain and simple, that's why.

    My relationship with CB is like my relationship with Google.

    And that's a love-hate one.

    But, it's just part and parcel of doing online business.

    I should also point out, that for affiliates, CB actually has much higher conversions than other marketplaces like Paydotcom in my experience as being a vendor on both marketplaces.

    When I clone the products and have them on both marketplaces, the CB product ALWAYS outperforms the PDC product in terms of conversions, despite being the identical sales page and product.

    So like I said, don't freak out over it, as it does happen rarely.... but yes, it does happen.

    Cheers,

    Supermania
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    • Profile picture of the author Havenhood
      Good answer, but it doesn't take CB off the hook. I know this company... Maybe, too well. I've been with them from the start, and I've seen more than I care to.


      Thanks for your response,
      Ray
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      • Profile picture of the author yves
        Hi,

        Thought I'd just conclude my rocky trip with CB to say, I did change my account to a new one while I decided what to do with my websites and guess what?...my sales returned, who'd have thought it:rolleyes:.

        Even though I'm glad to get my sales back, it still irritates me that I have lost loads and I have absolutely no idea what went/whats going on.

        So, I'm now looking at CPA and adsense and producing a product of my own. Have joined 2 CPA companies which took a few days as they have to call you and screen you but am quite happy as I was accepted. I would recommend Neverblue and Copeac as they get right on with it and don't delay your registration.

        Getting back to the clickbank issue, I just want to say that there are obviously lots of people who have not been affected by this tracking issue judging by some of the responses and if you are getting on fine with it, then don't let this thread worry you too much, however, just keep an eye on your sales.

        My experience shows that opening a new account does restart the sales (and loads of others have experienced this before me) so if you want to go with CB for the foreseeable future, at least there is something you can do but I still think it is ludicrous that it has to be done in the first place.

        Anyway, I look forward to hearing some positive info on this tracking problem in the future and maybe I'll go back to clickbank.

        Yves.
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        • Profile picture of the author Alexa Smith
          Banned
          [DELETED]
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          • Profile picture of the author Harvey Segal
            Originally Posted by Alexa Smith View Post

            Yes, as you say: just yourself and a few hundred other people.
            So where are the hundreds of people who have seen this
            miraculous phenomenon whereby an old account, creaking at
            the joints, is replaced by a new account and lo and
            behold the sales start up again ?

            Or as one person stated - a sale happened INSTANTLY

            How amazing - just as he got his new account a customer
            was passing by and he purchased.


            Perhaps our readers would like to hear the other side of
            the story.

            A few months ago I raised this topic with ClickBank

            They told me that they had never had any affiliates
            contact them directly about this and they would be happy
            to look into the issue if such an affiliate would be
            willing to give us their account names, etc.

            So I picked on two members at the Warrior forum who had
            been the most vociferous complainers.

            I told the first one:

            "I've spoken to ClickBank and they will be happy to do
            a thorough investigation for you.

            Let me know if you would like to go ahead and
            I will give you the contact email address."

            He then had a change of mind

            His reply
            "I'm not convinced the problem is CB, nor am I convinced it isn't."



            For the second one I answered at the forum

            -----------------------------------------------------------
            The real problem is that in all other threads where this has
            been raised there's been a mass hysteria with people saying
            'this proves ClickBank are scammers".


            I would welcome a proper discussion of this issue (and have
            some thoughts about it) and have a suggestion. Rather than
            pursue it in this thread start a new thread and request that
            posters are to avoid accusations but keep to the facts
            -----------------------------------------------------------


            Suddenly he lost his enthusiasm, viz

            -----------------------------------------------------------
            Actually though, I am personally done not only discussing
            this, but participating in threads that have anything to do
            with it. Not because I don't think that it is something
            worth talking about, but because it is just pointless to
            waste time on it. There isn't anything that any of us in
            this forum can do about it...so, it is what it is.
            -----------------------------------------------------------


            Funny how people change their tune when challenged.

            Originally Posted by yves View Post

            My experience shows that opening a new account does
            restart the sales (and loads of others have experienced
            this before me) so if you want to go with CB for the
            foreseeable future, at least there is something you can
            do but I still think it is ludicrous that it has to be
            done in the first place.
            The only ludicrous thing is that people believe this nonsense.

            Get the real facts here

            http://www.warriorforum.com/main-int...unt-issue.html


            Harvey

            .
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            • Profile picture of the author Alexa Smith
              Banned
              [DELETED]
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              • Profile picture of the author The 13th Warrior
                I don't think you can go to court, start ranting about your case and present nothing tangible for the bailiff to take to the judge to examine.

                The judge, even if he agrees with you, would rule in favor of the opposition because without tangible evidence for examination, it is hearsay , and ruling cannot be based on that.

                His word , the defendant , then , becomes as good as yours, the plaintiff.

                The 13 th Warrior
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                • Profile picture of the author Harvey Segal
                  Originally Posted by Alexa Smith View Post

                  If you'll excuse me, Harvey, given your habitual
                  propensity to dismiss as "nonsense" and "ludicrous"
                  Never used those words before until the one post above.
                  Originally Posted by Alexa Smith View Post

                  and given your somewhat characteristic reference to your own opinion as being "the real facts"
                  No, the link above was only the second time I have EVER called a posting the 'real facts'.
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                  • Profile picture of the author Harvey Segal
                    Originally Posted by Alexa Smith View Post

                    My own guess is that that usually depends on how they're "challenged" and the behaviour and language of their "challengers".
                    Well these must have been two awesome and fearsome challenges I made.

                    Let's have a look . . .


                    1. Let me know if you would like to go ahead and
                    I will give you the contact email address.


                    2. I suggest you start a new thread
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            • Profile picture of the author yves
              Originally Posted by Harvey.Segal View Post

              So where are the hundreds of people who have seen this
              miraculous phenomenon whereby an old account, creaking at
              the joints, is replaced by a new account and lo and
              behold the sales start up again ?

              Or as one person stated - a sale happened INSTANTLY

              How amazing - just as he got his new account a customer
              was passing by and he purchased.


              Perhaps our readers would like to hear the other side of
              the story.

              A few months ago I raised this topic with ClickBank

              They told me that they had never had any affiliates
              contact them directly about this and they would be happy
              to look into the issue if such an affiliate would be
              willing to give us their account names, etc.

              So I picked on two members at the Warrior forum who had
              been the most vociferous complainers.

              I told the first one:

              "I've spoken to ClickBank and they will be happy to do
              a thorough investigation for you.

              Let me know if you would like to go ahead and
              I will give you the contact email address."

              He then had a change of mind

              His reply
              "I'm not convinced the problem is CB, nor am I convinced it isn't."



              For the second one I answered at the forum

              -----------------------------------------------------------
              The real problem is that in all other threads where this has
              been raised there's been a mass hysteria with people saying
              'this proves ClickBank are scammers".


              I would welcome a proper discussion of this issue (and have
              some thoughts about it) and have a suggestion. Rather than
              pursue it in this thread start a new thread and request that
              posters are to avoid accusations but keep to the facts
              -----------------------------------------------------------


              Suddenly he lost his enthusiasm, viz

              -----------------------------------------------------------
              Actually though, I am personally done not only discussing
              this, but participating in threads that have anything to do
              with it. Not because I don't think that it is something
              worth talking about, but because it is just pointless to
              waste time on it. There isn't anything that any of us in
              this forum can do about it...so, it is what it is.
              -----------------------------------------------------------


              Funny how people change their tune when challenged.


              The only ludicrous thing is that people believe this nonsense.

              Get the real facts here

              http://www.warriorforum.com/main-int...unt-issue.html


              Harvey

              .
              Actually it is pretty ludicrous going to the bother of promoting someone else's product not to be credited for it. The fact remains that I purchased a product through my own link with my aff ID at the checkout page and was not credited for the sale, simple as. I am not being hysterical and I don't gain anything by starting this thread other than to bring it to light and to start a discussion as to whether there has been any progress on the matter.

              Otherwise I would've kept it to myself, but I thought it would do some good to bring it to the fore.

              Harvey I know you are sick of these threads but I'm sick of hearing that this ISN'T a problem when something is obviously wrong here.

              It wasn't even as if I would getting on the bandwagon of others saying they had problems with CB tracking. I did not question my sales or look for any problems until it was blatantly obvious there was a problem and my experiment of buying through my own link confirmed it, then I had to acknowledge.

              If it's not CB's fault then there is a problem with the whole concept of affiliate marketing using hoplinks cos somewhere in the sales process gives rise to a potential for something going wrong which effects the affiliate.
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              • Profile picture of the author Trader54
                Originally Posted by yves View Post

                Actually it is pretty ludicrous going to the bother of promoting someone else's product not to be credited for it. The fact remains that I purchased a product through my own link with my aff ID at the checkout page and was not credited for the sale, simple as. I am not being hysterical and I don't gain anything by starting this thread other than to bring it to light and to start a discussion as to whether there has been any progress on the matter.

                Otherwise I would've kept it to myself, but I thought it would do some good to bring it to the fore.

                Harvey I know you are sick of these threads but I'm sick of hearing that this ISN'T a problem when something is obviously wrong here.

                It wasn't even as if I would getting on the bandwagon of others saying they had problems with CB tracking. I did not question my sales or look for any problems until it was blatantly obvious there was a problem and my experiment of buying through my own link confirmed it, then I had to acknowledge.

                If it's not CB's fault then there is a problem with the whole concept of affiliate marketing using hoplinks cos somewhere in the sales process gives rise to a potential for something going wrong which effects the affiliate.
                These threads are getting old ...

                So easy to prove ... video it.
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                • Profile picture of the author Harvey Segal
                  Originally Posted by yves View Post

                  Actually it is pretty ludicrous going to the bother of promoting someone else's product not to be credited for it. The fact remains that I purchased a product through my own link with my aff ID at the checkout page and was not credited for the sale, simple as. I am not being hysterical and I don't gain anything by starting this thread other than to bring it to light and to start a discussion as to whether there has been any progress on the matter.

                  Otherwise I would've kept it to myself, but I thought it would do some good to bring it to the fore.

                  Harvey I know you are sick of these threads but I'm sick of hearing that this ISN'T a problem when something is obviously wrong here.

                  It wasn't even as if I would getting on the bandwagon of others saying they had problems with CB tracking. I did not question my sales or look for any problems until it was blatantly obvious there was a problem and my experiment of buying through my own link confirmed it, then I had to acknowledge.

                  If it's not CB's fault then there is a problem with the whole concept of affiliate marketing using hoplinks cos somewhere in the sales process gives rise to a potential for something going wrong which effects the affiliate.
                  Yves

                  We are talking about two different issues.

                  I am referring to the claim that sales fizzle out with old accounts and you need to start a new account

                  You are talking about tracking issues.

                  Have I ever claimed anywhere that tracking is perfect and there is no problem ?

                  No.

                  Please read my post
                  http://www.warriorforum.com/main-int...explained.html

                  Harvey
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                • Profile picture of the author Havenhood
                  [DELETED]
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                  • Profile picture of the author seasoned
                    Quote:
                    Let me TRANSLATE what you just said! You just said....

                    "This happens EVERYWHERE, so NOBODY should be an affiliate of ANYONE!"! You see, this WILL happen EVERYWHERE! If you think it doesn't, you simply don't know what you are talking about.

                    You're not worth my time.
                    What an odd thing to say. HEY, I like you too! ;-)
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              • Profile picture of the author Alexa Smith
                Banned
                [DELETED]
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                • Profile picture of the author Harvey Segal
                  Originally Posted by Alexa Smith View Post

                  The search function apparently believes otherwise. But look, it was Hallowe'en last night: maybe an evil spirit hacked into the software and planted some posts in former threads, in your name, with accusations of "nonsense"?
                  You really should learn how to use the search function and check your facts.

                  The only appearances of the word 'nonsense' in my posts are
                  when I am quoting other people's posts
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