I am looking to start a marketplace and require a payment gateway that allows the customer to pay a total for their basket, but then funds are split between the vendors associated and myself.
This is fine, I have a list of payment gateways that do this.
Could you please advise who should pay the payment gateway transaction fees?
As you know the transaction fees vary depending on the card/ currency. The annoying thing about them is that whilst some do not have a refund fee, they still do not refund the processing fee. So someone must pay.
I was thinking to charge the vendor? But this can become discouraging.
Or increase my commission to cover the costs? That way when a refund does take place they do not get frustrated?