I made a purchase online for music CDs. Paid for priority shipping (1-3 days) but no delivery after about a week.
Submitted an online ticket to the merchant and they replied overseas shipment will take about 3 weeks. Then why is there an option to choose priority shipping in the first place?
The parcel finally came a week ago. Instead of CDs which I've ordered, it was a pair of bra and pantie. Not to mention the embarrassment when I opened it up in front of my wife
Annoyed, I raised a dispute in Paypal.
Paypal closed the case in favour of the merchant. Reason : They will refund only if there is no shipment. They (Paypal) do not issue refund on discrepancy and/or quality of the shipped product.
So this merchant exploited Paypal's "loophole" by sending a low-cost item for the sake of shipment proof to scam buyers like us.
Are we still safe as buyers?