Google Analytics Traffic Lost But Not on Search Console

15 replies
Hi warriors, 2 weeks ago I had a big problem with my hosting (hostgator) and my sites were down for 4-5days. You can check a thread I opened then asking for help Problems With Hostgator | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

Since then I moved all my sites to another hosting and everything is working fine.

However since then according to google analytics, I lost almost all the traffic to the sites that were down but according to search console, organic traffic is the same.

So which is right?

And what can I do to make sure that analytics show the right number?

In case that I actually lost all traffic, how can I recover it fast?

Thanks for the help!
#analytics #console #google #google analytics #lost #search #search console #traffic
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  • Profile picture of the author dave_hermansen
    Originally Posted by kochtgr View Post

    Hi warriors, 2 weeks ago I had a big problem with my hosting (hostgator) and my sites were down for 4-5days. You can check a thread I opened then asking for help Problems With Hostgator | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

    Since then I moved all my sites to another hosting and everything is working fine.

    However since then according to google analytics, I lost almost all the traffic to the sites that were down but according to search console, organic traffic is the same.

    So which is right?

    And what can I do to make sure that analytics show the right number?

    In case that I actually lost all traffic, how can I recover it fast?

    Thanks for the help!
    1) Which is right? - Could be either or neither and you'll never find anyone who knows.

    2) What can you do to make sure analytics shows the right number? Nothing, unless you work at Google and even then, I wouldn't bet money on it.

    3) Is the most important question. You can't recover traffic that you lost; you can only gain new traffic.

    Stop worrying so much about the numbers Google reports and start worrying more about making your site better and marketing it. All the rest will fall into place with or without Google Analytics and Search Console.
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    • Profile picture of the author kochtgr
      Originally Posted by dave_hermansen View Post

      1) Which is right? - Could be either or neither and you'll never find anyone who knows.

      2) What can you do to make sure analytics shows the right number? Nothing, unless you work at Google and even then, I wouldn't bet money on it.

      3) Is the most important question. You can't recover traffic that you lost; you can only gain new traffic.

      Stop worrying so much about the numbers Google reports and start worrying more about making your site better and marketing it. All the rest will fall into place with or without Google Analytics and Search Console.
      Thanks for your reply however as I am sure you know since you sell sites, even if a site actually gets traffic if I want to sell I cannot tell people to not care about what google analytics show so it's certainly very important!
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  • Profile picture of the author expmrb
    Are you not getting traffic now? Many sites remain down for many reasons but the traffic comes back when they went live.
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    • Profile picture of the author kochtgr
      Originally Posted by expmrb View Post

      Are you not getting traffic now? Many sites remain down for many reasons but the traffic comes back when they went live.
      According to analytics it's less than 10% of what it used to be (last week it was 1% so at least it's rising), according to search console it's more or less the same.

      So I don't know which is right and what I can do for analytics to show again the same traffic I used to get
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      • Profile picture of the author expmrb
        Originally Posted by kochtgr View Post

        According to analytics it's less than 10% of what it used to be (last week it was 1% so at least it's rising), according to search console it's more or less the same.

        So I don't know which is right and what I can do for analytics to show again the same traffic I used to get

        From what I know webmasters tool doesn't show that much of recent data.
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  • Profile picture of the author Steve L
    Originally Posted by kochtgr View Post

    Hi warriors, 2 weeks ago I had a big problem with my hosting (hostgator) and my sites were down for 4-5days. You can check a thread I opened then asking for help Problems With Hostgator | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

    Since then I moved all my sites to another hosting and everything is working fine.

    However since then according to google analytics, I lost almost all the traffic to the sites that were down but according to search console, organic traffic is the same.

    So which is right?

    And what can I do to make sure that analytics show the right number?

    In case that I actually lost all traffic, how can I recover it fast?

    Thanks for the help!
    Google Search Console tells you what impressions and clicks you're getting from the Google search results page. If your site is down temporarily it's likely these clicks and impressions would continue for sometime until Google's algorithm notices your site is no longer up and removes it from the serps. I hope that makes sense!
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    • Profile picture of the author expmrb
      Originally Posted by Steve L View Post

      Google Search Console tells you what impressions and clicks you're getting from the Google search results page. If your site is down temporarily it's likely these clicks and impressions would continue for sometime until Google's algorithm notices your site is no longer up and removes it from the serps. I hope that makes sense!

      Yeah, I was about to say it.


      These two things are totally different in their nature and function. I don't know what OP is expecting.
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    • Profile picture of the author kochtgr
      Originally Posted by Steve L View Post

      Google Search Console tells you what impressions and clicks you're getting from the Google search results page. If your site is down temporarily it's likely these clicks and impressions would continue for sometime until Google's algorithm notices your site is no longer up and removes it from the serps. I hope that makes sense!
      My sites are not dowm now, they were for 5days down 2 weeks ago. I am talking about the difference between analytics and search console the dates that my sites are up.

      Additionally someone else mentioned that console shows older data. That's true but they are only a few days older and when I compare it with analytics I compare the same dates data...

      So anyone who had any experience like that and knows more?
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  • Profile picture of the author DABK
    I'm confused. You say your sites were down but you "cannot tell people to not care about what google analytics show so it's certainly very important!"


    Why would you tell people anything about where Google analytics shows?


    Speaking of analytics... As per Google, it only tracks data from people who've enabled javascript in their browser. In other words, you will never know exactly who many visitors you had.
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    • Profile picture of the author kochtgr
      Originally Posted by DABK View Post

      I'm confused. You say your sites were down but you "cannot tell people to not care about what google analytics show so it's certainly very important!"


      Why would you tell people anything about where Google analytics shows?


      Speaking of analytics... As per Google, it only tracks data from people who've enabled javascript in their browser. In other words, you will never know exactly who many visitors you had.
      I am talking about people who would be interested buying the site if I decide to sell it, not people in general obviously
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      • Profile picture of the author DABK
        Still do not understand your concern.
        If you were trying to sell them right now, I would. But you are not.

        If you did not change urls when you transferred, things should go back to where they were.



        Originally Posted by kochtgr View Post

        I am talking about people who would be interested buying the site if I decide to sell it, not people in general obviously
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  • Profile picture of the author litonkrl
    It is easy to recover your traffic in the same way, in which hosting are you using now?
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  • Profile picture of the author agmccall
    when you moved did you set up 301 re-directs

    also did you update your google analytics. You should probably go to the support site for google analytics and see what they have to say in this matter

    al
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    • Profile picture of the author kochtgr
      Originally Posted by agmccall View Post

      when you moved did you set up 301 re-directs

      also did you update your google analytics. You should probably go to the support site for google analytics and see what they have to say in this matter

      al
      I don't understand what you mean. Why would I use 301 redirect? The url structure has not been changed...

      Thanks
      Kostas
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