"I'll report you to BBB, forums, message boards, etc."
"I'll call my lawyer/attorney"
Do you? Frankly, I'm not really that scared of their threats and sometimes I really want to email them and say "Go report, then"
But then, I have to honor the refund but if I do it seem to show them that I am scare of them or that their threatening works.
Do you hate this type of response?