Hacked Sites -- What Does YOUR Hosting Company Do?
I contacted my hosting company, and they said they cleaned up the infected files.
(I already knew which were the infected files, and that wasn't really necessary.)
I have been contacted by someone on the board because their site has been hacked. (Well, multiple sites, with the add-on domains.). I talked with their hosting company, and their company said they didn't clean up hacked websites.
(This person's site shows up as "attack site" when accessing it.)
I actually cleaned up some of the numerous infected files, only to discover they have gotten re-infected. (sigh.) In a matter of just a few hours.
But I've also heard people come on the forum here when their site has been hacked and ask for help -- and, it seems like many of the hosting companies WILL clean up at least some forms of hacking.
So -- my question to you is -- what are your experiences with various hosting companies?
Here are mine:
Kiosk (now GVO) -- cleaned my account (though getting them to recognize that the account had been hacked was a bit of a struggle)
Hostmonster -- nope. Won't clean up hacked sites.
What about you?
Live JoyFully!
Judy
PS -- please note that Wordpress has released version 2.8.5 to fix security issues they found in developing 2.9 -- that they felt were important enough to create a new release. I highly recommend you upgrade.
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