Microsoft announces a "new approach to retail", and decides to close their retail stores as they focus on maximising digital channels to sell hardware.
According to David Porter, Microsoft's corporate vice president, "our sales have grown online as our product portfolio has evolved to largely digital offerings,"
In their press release, Microsoft will also reimagine their stores in London, New York, Sydney, and Redmond. Their staff, meanwhile, will focus on enterprise remote sales, training and support.
This is probably just one of the many expected pandemic after-effects, with many companies either downsizing or entirely closing retail store operations.