Video - don't always listen to your customers

by WF- Enzo Administrator
1 replies
Watch this insightful TED Talk as Kristen Berman talks about how she studies customers as how they actually act in the marketplace instead of conventionally assuming them as they're acting completely rational.

#customers #listen #video
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  • Profile picture of the author Profit Traveler
    Very valid concept. What people actually do, not what they say always.

    I learned it long time ago in regards to learning.

    If I was on a Webinar and it was teaching/guiding me to a $2000 Purchase how to do something.

    The bigger lesson would be I need to consider Webinar Marketing!
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