Taking a look at chatbots for your business

by Administrator 2 replies
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Many business have integrated AI in their customer experience arsenal, and chatbots have become more commonplace as first-line customer touchpoints. These chatbots then lets business have fast and seamless helpdesks, available 24/7.

Chatbots aren't perfect, however and there are several challenges in running them. Check this infographic to better understand how chatbots are run and used in businesses.

#main internet marketing discussion forum #business #chatbots #taking
  • Chatbots are great. Actually using one myself at the moment. They are way more engaging than traditional ways of marketing.


    It's just more fun for potential customers to go through such a process.
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  • Timely post! I've been evaluating chatbots and looking for AI bots focused on product information versus customer support. We don't have a huge budget for this initiative, and are looking to track the roi of each engagement.


    Any suggestions?
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    Many business have integrated AI in their customer experience arsenal, and chatbots have become more commonplace as first-line customer touchpoints. These chatbots then lets business have fast and seamless helpdesks, available 24/7. Chatbots aren't perfect, however and there are several challenges in running them. Check this infographic to better understand how chatbots are run and used in businesses.