Some said that the customer should be thanking them, so they did NOT ever say thank you. This group said that those who do say thanks, sound weak and like they need the money.
Others said it was good customer service, got the relationship off on the right foot, etc. and they did thank others for taking those actions.
What about you?
Do you think thanking your prospects or customers shows weakness or strength?
Do you think it makes the next purchase or action easier, harder, or has no bearing on the next transaction?
Do you thank your customers?