Did this really just happen this morning - my friday the 13th luck!
Before my website days i was on ebay which was known for the complaints for silly and daft things but this really does take the biscuit!
I offer a range of outsourcing services and my husband is pretty much in charge of them including many Twitter services. We put in a lot of hours both ourselves and our team to make sure that everything is running smoothly and offer email support from 7am-6pm which we thought was great hours because many people take 12 hours to reply to your email in this business.
We received an order last night at 6.34pm for managing someones twitter account including getting them new followers, deleting direct messages, following back followers and replying to their tweets. We charge $100 a week for the service so they get a great deal.
Obviously they ordered out of business hours so we saw the email when we logged on at 7.00ish this morning but we also had two other emails from them.
1 at 1.00am when we were sleeping - telling me that we hadnt contacted them and it was disgusting and we couldnt be trusted
1 at 2.34am again whilst we were sleeping with a paypal dispute opening for the payment made at just after 6.30pm - seven hours after making payment stating that we were dodgy for not replying to their emails!!!
well i found this highly amusing but then after that i thought why bother taking the time to sign up and then act like this six hours later????
with this in mind i would love to hear your stories about how quickly you have received a paypal dispute. As im sure someone out there can beat my record???
obviously i refunded him as i didnt want to put our hard graft into someone that treats you so badly!
kind regards
sam
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