Biggest fail for product creators/affiliates courting customers?

I hope that I didn't offend anyone by that post. I'm a bit surprised that I haven't heard some wisdom here on this thread yet.!



From memory, every post was responded by forum members quickly back over 10 years ago, so maybe those folks got rich in this field of marketing then and have now moved away!


Thanks in advance, regardless of being here!

Why are there no instructions?

People can find info on the web. Putting it together, in the right sequence, is where people fail, is where those who make money make money.

If you sell me software that comes with no instructions, I would want a refund.

First of all don't make promises or guarantees unless you are committed to adhere to the promise you made .I think it's a bad thing making promises to entice people to buy products .

2 A lack of communication with customers will get you bad reviews .


3 Building any product you should build measure and learn .

yep experienced such things in the past. some products have very bad instructions, so its logical to ask for a refund.


best practice is to avoid those things in the first place and research the vendors of a product to see if they are legit before buying something

Thanks so much for all of you responding and interesting points! I don't have time right this minute to thank each of you individually, but please know I like all responses!

Good to know that some people bail out of products without the TOTAL lack of instructions. It's uncomfortable to ask for refunds, but we sometimes have to and also demand them. Bummer.

Good that to mention that name of Mike Filsaime. His name was well known many, many years ago, so it almost seems that his products have instructions. If so, GOOD thing!

It's interesting to show that people who are selling their products don't need to create products. Very interested, wondering how many sales ARE successfully selling? At least 1 sale out of 100 considered normal?

I seem to remember that WF sells recent legitimate offers. I know other places don't do that, but I'm wondering if there are good products here that allow teaching people how to send mass emails?

Good idea to research the seller before buying. Hoping they all use the same name, but I wouldn't be surprised if they don't. Still, I'd love to have people who's been a long time and still selling products. Anybody remember those successful veterans?

I hope if I posted it fairly right around here. Forgive me for putting more questions in bold...but I'm curious about those!

Thanks again for responding. I look to read more!

Yes, I meant "sending mass emails" for normal email marketing. I'm burning curious about best mailers (Aweber, GetResponse, etc.)

I have email address lists of people interested in various things, but I've never yet shared things with them. That's why I'd love to know products' names about emailing, if "powers that be," allow us to list any of those products' and merchant names.

Also, did you list "veteran" names and those names were removed? Just wondering and also wondering what search words would be appropriate to try to find some some of those names.that sold good products.

[Links removed by moderator]

Thanks much for responding. Would like to learn more.

P.S. Where did many people go elsewhere to yak than here?

Thanks so much for responding! I miss how it doesn't seem to be quite as many responses on this forums. I sure liked it here!

Wonderful that you mentioned Builderall. I visited and for me it might be a bit more for me because it seems as though its system lives in technical "lingo land." Still, definitely great for you to bring this up. Lots of opportunities over there. Thanks!

[Edited by moderator: please do not solicit PMs or personal contact]

It seems weird for me to bring up the whole "veterans" subject because names were removed from my post and not quite sure why. Perhaps one of the administrators would let me know. (Of course, I want to follow rules!) If you know, I'd also love to know.

Again, great to here back from you. I'd love to hear other posters to join our conversation, especially because I'd also love to know about people who've signed up for "make it money online," programs and how it's worked out for them. I'm still wondering if the programs are bad mostly because no instructions in them, or other reasons we need to watch out for.

[Edited by moderator: instead of asking other members about forum rules in your posts, please take the time to read the official rules for yourself. Thank you.]

Thanks again!
P.S. Is your link in your signature area your website? I like it. Nice and clean.

Interesting points and in particular, it's a strong possibility that the sales pages of internet products are often different from the products they're actually selling. The originators may be a tad morally bad, eh?

Yet another possible--beyond the sometimes lack of instructions inside the products--is puzzling that those organizations sometimes post very low general percentages of product refunds. I wonder how they can be so low, so the question I have is:

How general, REAL percentage do people ask for refunds of internet products that promise us to "make money online" ? Any clues?

Thanks much!

One thing that should be mentioned in this regard is that the vendors are not quite so stupid. Mostly it always follows the same scheme first they hype the product on their sales page to the max showing income screenshots and what all is possible so that the potential buyer's mouth literally waters and on the other hand they still build enough subordinate clauses in which they point out that their results are not typical and that they can not promise any results.

So that the guilt with failure can be transferred finally always on the incompetent buyer. and exactly on this way then also their products are contentwise developed. They indirectly fulfill their hyped promises and actually offer the customer a certain added value, which is usually far below the stoked expectations.

This concept is so cleverly constructed that a buyer then mostly identifies himself as the one who is too incapable of implementing what he has learned and thus being successful. and it is precisely for this reason that the refund rates are relatively low.

Because the customer says to himself: "I have been taught something, after all, and it was not a complete mistake, I am just too incapable of doing something with it. And so the vicious circle continues. They look for the next product, fall for the next hype and so on.

In terms of real percentage I have too little experience as a seller to say to what extent there is also tricked. I have only experienced it myself sometimes that the seller targeted inquiries from me when I asked for a refund have not even answered and try to avoid the refund. Through this ignoration tactic they manage to keep their refund claims also percentage far below.

Good answers! I think they are logical, especially kind of reading customers' minds that they may go through the process to keep them back from asking for a refund. Because they learned something, at least, maybe and it's enough!


I do remember one seller who's known, whose product seems more ethical, even though maybe not really successful, but honest. I wonder how many of THOSE folks are around, still? (Wish we could mention their names but...I get it the rule about that...)


Thanks for your response. I'd love to learn what others have ideas on this idea.

I think you shouldn't offer products that aren't verified in any way, as you either should test it yourself first, or you should read reviews and testimonial from other to have at least some kind of assurance that everything is okay and that run smoothly. Otherwise, you'll have problems like this that you may encounter unsatisfied customers and this really can damage your overall reputation and create you problems when you start promoting some other affiliate links.