I have a Tshirt company and we were using paypal
as our payment processor. We noticed that 1 out of
every 3 orders were cancelled.
That means they would take time to fill out all the info
but wouldn't pay.
Now there are some bullshitters, but the number was alarming.
We soon started to get support calls and emails stating that
when customers would try to enter their credit info (they didn't have paypal)
they would get an error.
We noticed a pattern. Paypal was randomly screwing up. I mean it
We then switched to authorize.net and started taking payments
straight from the site into our merchant bank.
Guess what? Cancels down to basically 0. except the normal
Story over? No just beginning..........
On one of my main niche sites I'm using paypal, and I recently
turned it up and started getting alot of traffic and opt ins.
Instead of going straight to paypal I decided to use 1shoppingcart.
So I got 1000 opt ins today. Sales were decent, but 1000 optins
I excepted more sales.
Anyways 1shoppingcart shows the amount of people who put in
their info before they pay with paypal.
Long story short, there were 22 customers who didn't finish the
payment process, but took the time to fill out ALL their real info.
Didn't make sense.
Then the emails start. "I tried to use my visa with paypal and
I kept getting an error".
Same thing that happened to my other business.
2 completely different paypal accounts and different businesses.
I'm in the process of switching all my sites str8 to authorize.net.
This isn't some freak accident, paypal is screwing up sales, and
you might not even know it.