Problem Uploading File in cPanel - Keeps Getting "Stuck"

by dv8
11 replies
Trying to upload a file in cpanel using File Manager. But every time (tried about 10 times now) it gets stuck at 14%.

It is a pdf file.

Anyone know whats wrong and how to fix this?

Thank you.
#cpanel #file #problem #stuck #uploading
  • Profile picture of the author vicone
    It's possible that you don't have enough space to store the particular file.

    Check the space quota for that domain and how much has been used.

    Ivan
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    • Profile picture of the author dv8
      Originally Posted by vicone View Post

      It's possible that you don't have enough space to store the particular file.

      Check the space quota for that domain and how much has been used.

      Ivan
      Didn't think of that. But just checked. I am only using 301 MB. I have unlimited (yes, I know it's not really unlimited).

      I tried uploading another file and it went fine. Perhaps it is the file itself?? :confused:
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      • Profile picture of the author nicalyngroup
        I don't use Cpanel to do any uploading because I have experienced issues similar to yours, I always ftp my stuff. There are a lot of free ftp products out there you can use that work great. My current favorite is CoffeeCup Free FTP. Works like a charm every time.

        Sean
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        • Profile picture of the author dv8
          Originally Posted by nicalyngroup View Post

          I don't use Cpanel to do any uploading because I have experienced issues similar to yours, I always ftp my stuff. There are a lot of free ftp products out there you can use that work great. My current favorite is CoffeeCup Free FTP. Works like a charm every time.

          Sean
          Yeah, well I have Dreamweaver. But that's a whole other story...having trouble with that too! I swear, it's like Murphy's law every time I try to do something.

          Gonna go dl CoffeeCup.

          Thanks.
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  • Profile picture of the author rajuthan
    Try the following:

    -Theres two version of a file uploader try the other one i think its called legacy
    -use the ftp
    -Contact your web host help desk
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  • Profile picture of the author dv8
    Originally Posted by rajuthan View Post

    Try the following:

    -Theres two version of a file uploader try the other one i think its called legacy
    -use the ftp
    -Contact your web host help desk
    Thanks. Didn't notice the legacy file manager.

    But, tried that and still got the same thing.

    Tried CoffeeCup, it fails. Tried other files, some fail, some go through.
    Contacted live support at HostGator. Was disconnected 3 times. Gave up after that.
    Looking on the CoffeeCup forums to see if I can find anything out.

    Fun fun fun.
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  • Profile picture of the author Michael Taylor
    Zip the file.

    Upload the zipped file.

    Uncompress it through cpanel.
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  • Profile picture of the author Kiwigal
    Try using Filezilla to upload
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  • Profile picture of the author shaddai
    Not sure how big the file is you're trying to move, but some servers have a filesize limit on upload. If you're running into trouble with an FTP program, read the MOTD from the server in the dialogue window. Sometimes it'll tell you there.

    You might have to disect the file into parts with something like winrar & put the pieces up..then reassemble it.

    Just a thought...
    todd
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  • Profile picture of the author dave147
    [DELETED]
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    • Profile picture of the author dv8
      Just to update you guys...

      I eventually was able to get it uploaded.

      As I stated earlier, I tried CoffeeCup and it kept failing. Spoke to HostGator live support 3 times and for whatever reason kept getting disconnected. Gave up on that and set out to see if I could find out an answer to the CoffeeCup issue.

      The error I got claimed it was a permission error. Which is wasn't, because I checked

      Decided to try HostGator live support one more time. Although the guy was very friendly, he had no idea what was going on either. He mentioned the file size limit thing as well. I was already well aware of that...not the first time I've uploaded files. Not to mention the file I was trying to upload was only 652 kb.

      Anyway, as I was chatting with him I kept trying to upload the file through cpanel.

      And it just decided to go through. I asked him if he had ever heard of this issue before and he said no. He said it could have been a server error.

      So, after 2 hours to upload a single file, I finally had it on my site.

      My advice if this happens to anyone else, wait a little bit and try again. If not, it will frustrate the hell out of you!
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