Get More Out of Your Interactions, Including Sales

by DABK
19 replies
Ever wanted to sell more? Or more easily?



Ever wanted to have the ability to convince people to take you more seriously?


If you're just getting into sales, this will help you. If you're an expert sales person, this will help you (by reminding you of a thing or two you've forgotten to apply lately).


Here's the link to a youtube video that's 18.5 minutes long that covers ways of getting credibility in face-to-face interactions: .


At minute 10, he starts his third strategy. One that I do naturally, as, like his example, I was born with but a few words in my word bag and little desire to use them. I think it is an amazing strategy (for the reasons he alludes to throughout: I do it, therefore it must be great). I would love to hear what others (especially people who do a lot of face-to-face selling (or are married)) have to say about this.


Humor me and untold glory awaits you in the afterlife. Cross my little heart and wish to die.
#including #interactions #sales #sell more #selling #show expertise
Avatar of Unregistered
  • Profile picture of the author GordonJ
    First thing, he could have cut out 5 minutes of his talk.

    But to your point. As kids, we were taught to be seen, not heard. Go Boomers.

    I'll restrict this to selling, or personal persuasion. I wrote a report 25 years ago on the Psychic Gaze, a subset of face to face influence. And some salespeople use it naturally, too.

    The story of toothpick Pete. He and I worked at a local regional electronics chain.
    We were also two of the oldest guys, they liked to hire young 18 to 22 and motivate them up. We had families, so it was our living, not a temp gig. Anyhow,

    Pete would park himself against the wall of VCR/TV's, with a toothpick in his mouth, and close his eyes. Even when it was his turn, to be fair the company had a next sales guy up routine...and he didn't bother with it. When someone approached, he'd wake up and look at them, as if to say, what the heck do you want? He waited for them to speak first.

    If they came in for the loss leader, he would point to it and say take it to register, just don't mention my name, I don't sell the junk in the store. Back to sleep.

    Pete sold more high end electronics, more extended warranties, and was often the top guy, month after month. I attribute it to his ATTITUDE.

    And only speaking when he absolutely had too.

    Quiet people, on the side lines, can often spring a surprise and suddenly, they change every thing, and the opinion, often one of "passive", weak, or non threatening ... that can become or turn into intelligent, smart, shrewd...etc., etc.

    A good course in active listening is from Barry Neil Kaufman, POWER DIALOGUES, which is one of the best courses on selling, which has nothing to do with selling, one of the best books on face to face active listening.

    Now with selling, there is an added dimension of getting money from them...but I would wager most good salespeople are good listeners too.

    Thanks for the topic, good stuff.

    GordonJ




    [QUOTE=DABK;11744592]Ever wanted to sell more? Or more easily?
    Ever wanted to have the ability to convince people to take you more seriously?
    If you're just getting into sales, this will help you. If you're an expert sales person, this will help you (by reminding you of a thing or two you've forgotten to apply lately).

    Here's the link to a youtube video that's 18.5 minutes long that covers ways of getting credibility in face-to-face interactions: <div align="center">
    <table class="tborder" cellpadding="6" cellspacing="1" border="0" width="400" style="margin:10px 0">
    <thead>
    <tr>
    <td class="tcat" colspan="2" style="text-align:center">
    <a href="" title="You Tube Large" target="_blank">You Tube Large</a>
    </td>
    </tr>
    </thead>
    <tbody>
    <tr>
    <td class="panelsurround" align="center"><iframe width="560" height="315" src="https://www.youtube.com/embed/n_ffqEA8X5g" frameborder="0" allowfullscreen></iframe></td>
    </tr>
    </tbody>
    </table></div>.

    At minute 10, he starts his third strategy. One that I do naturally, as, like his example, I was born with but a few words in my word bag and little desire to use them. I think it is an amazing strategy (for the reasons he alludes to throughout: I do it, therefore it must be great). I would love to hear what others (especially people who do a lot of face-to-face selling (or are married)) have to say about this.


    Humor me and untold glory awaits you in the afterlife. Cross my little heart and wish to die.[/QUO
    {{ DiscussionBoard.errors[11744608].message }}
  • Profile picture of the author max5ty
    Thanks DABK.

    While I was listening to the tape I was thinking back to my brief time in the car business...it seems like every place has that old hardened salesman that already knows everything...

    the one in the sales meetings that has to question why we're wasting our time on something etc.

    So I was picturing the guy I knew from our dealership sitting there listening to this speech and figuring he would be mumbling something about those new-fangled ideas that this young whipper snapper had.

    But, having said that...and of course also knowing there are some super great salespeople that have years of experience and haven't gone all the way through the green, ripe, and rotten stages.

    I do think there's a difference between someone that knows all the book techniques and how they should work...and someone that has actually been out there and discovered what really works.

    Sometimes reading something in a book just doesn't make the same sense as having hands-on experience.

    Anyways, thanks for the video. It was interesting.
    {{ DiscussionBoard.errors[11744630].message }}
  • Yup. Lead with a flaw, either in yourself or your offer. It disarms the buyer and changes the path of the sale.

    He was right about showing flaws in yourself. A couple of bits of self deprecating humor, a harmful admission....works wonders.

    Unless that's all you have, and then you look incompetent.

    He's right about asking questions and asking for opinions...and really listening to the answers.

    Some people are never asked for their opinion....some are never listened to.

    There is almost no greater compliment you can pay someone than asking them what their opinion is, and actually listen to it.

    By asking questions and letting the buyer do most of the talking, you allow them to base their opinion of you...on what they have said...which they always agree with.

    When the focus is on them, they build an image of you, based on few details. And the parts they fill in with their imagination, put you in a very favorable light.

    They cannot judge you on the things you don't say.

    Always use what you have. Everything can be a sales advantage if you know how to use it. Inexperience, shyness, youth, old age, anything.

    Just never tell the audience that you are smarter than they are. Let them come to that conclusion based on what they hear. Or what others say about you.


    Originally Posted by max5ty View Post

    T
    I do think there's a difference between someone that knows all the book techniques and how they should work...and someone that has actually been out there and discovered what really works.

    Sometimes reading something in a book just doesn't make the same sense as having hands-on experience.
    You can't learn how to sell from a book, for the same reason you can't learn how to make love from a book.

    And the vast ...vast majority of books on selling are full of techniques that have never actually ever been used by anyone. The books are generally written by speakers, consultants, or someone who sold something for 4 months as a teenager.

    The problem is...that most people who read these books cannot tell the difference between something that works, and something that sounds like it should work, but really doesn't. No because they are stupid, but because they lack the experience in real selling to be able to tell the difference.....

    Like us listening to a TV doctor VS a real one. To us, they sound the same. But to a real doctor, they sound like actors trying to sound like a doctor.
    Signature
    One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

    What if they're not stars? What if they are holes poked in the top of a container so we can breath?
    {{ DiscussionBoard.errors[11744632].message }}
    • Profile picture of the author GordonJ
      Claude, I would really appreciate your opinion, to contrast with mine:
      Face to face selling is much easier than selling via Remote Means (including Copywriting, the foundation of most Remotely made offers).

      I would bet you would know within a minute if you have a buyer or not, just from your experience.

      The problem for most is; they are so self-conscious and afraid of people (embarrassment) they choose to try remote means, us olde Mail Order guys with sales backgrounds ate and would eat their lunches all day long.

      What is easy for a good/great salesman, is very difficult for the avg. guy. And a copywriter who can sell face to face, is often, better than one trained by the books/courses/gurus.

      Nothing beats direct eye contact.

      Your opinion please?

      GordonJ

      P.S Ted Endicott, from back in the day, was a blind GM salesman is an exception, he was one of the best..




      Originally Posted by Claude Whitacre View Post

      Yup. Lead with a flaw, either in yourself or your offer. It disarms the buyer and changes the path of the sale.

      He was right about showing flaws in yourself. A couple of bits of self deprecating humor, a harmful admission....works wonders.

      Unless that's all you have, and then you look incompetent.

      He's right about asking questions and asking for opinions...and really listening to the answers.

      Some people are never asked for their opinion....some are never listened to.

      There is almost no greater compliment you can pay someone than asking them what their opinion is, and actually listen to it.

      By asking questions and letting the buyer do most of the talking, you allow them to base their opinion of you...on what they have said...which they always agree with.

      When the focus is on them, they build an image of you, based on few details. And the parts they fill in with their imagination, put you in a very favorable light.

      They cannot judge you on the things you don't say.

      Always use what you have. Everything can be a sales advantage if you know how to use it. Inexperience, shyness, youth, old age, anything.

      Just never tell the audience that you are smarter than they are. Let them come to that conclusion based on what they hear. Or what others say about you.




      You can't learn how to sell from a book, for the same reason you can't learn how to make love from a book.

      And the vast ...vast majority of books on selling are full of techniques that have never actually ever been used by anyone. The books are generally written by speakers, consultants, or someone who sold something for 4 months as a teenager.

      The problem is...that most people who read these books cannot tell the difference between something that works, and something that sounds like it should work, but really doesn't. No because they are stupid, but because they lack the experience in real selling to be able to tell the difference.....

      Like us listening to a TV doctor VS a real one. To us, they sound the same. But to a real doctor, they sound like actors trying to sound like a doctor.
      {{ DiscussionBoard.errors[11744637].message }}
      • Originally Posted by GordonJ View Post

        Claude, I would really appreciate your opinion, to contrast with mine:
        Face to face selling is much easier than selling via Remote Means (including Copywriting, the foundation of most Remotely made offers).
        My guess is that copywriting is harder. But there are so very few great copywriters or great salespeople. To me, copywriting takes more skill than face to face selling. I mean at high levels.

        But copywriting spares you the feeling of rejection. Your ego isn't on the line like in face to face selling. Copywriting, I believe, is harder to do well. But selling is harder on the one doing it.




        Originally Posted by GordonJ View Post

        I would bet you would know within a minute if you have a buyer or not, just from your experience.
        Maybe not the first minute. But I can generally tell pretty quickly if they are absolutely not going to buy. And I can tell by the structure of their questions, and the bias they give their answers...whether they are talking themselves into or out of buying. That usually happens somewhere in the middle of the appointment.

        They don't even know themselves that they are justifying which way they want to go. To them, it's just a vague feeling...but it translates into them asking questions a certain way, or answering a certain way. They are completely unaware of what is happening.

        An advanced version of this is knowing when they are giving lots of objections, but you can see that they are steadily getting closer to buying....and knowing they will buy, but it will take a little longer for them to let that reality soak in. That's almost impossible to explain or teach. And it took me more than a decade to figure out.

        Originally Posted by GordonJ View Post

        The problem for most is; they are so self-conscious and afraid of people (embarrassment) they choose to try remote means, us olde Mail Order guys with sales backgrounds ate and would eat their lunches all day long.

        What is easy for a good/great salesman, is very difficult for the avg. guy. And a copywriter who can sell face to face, is often, better than one trained by the books/courses/gurus.
        Selling goes against the grain of how we have been taught to act and relate to others. It's why every salesperson in movies or on TV is an evil caricature of a real salesperson. And any selling taking place is shown as evil and slimy

        The problem is that selling is counter intuitive..

        Prospects that are not going to buy, still want to maintain rapport with you, so they give objections that take the responsibility off of themselves. It's why I almost never heard "No". They would go to extreme lengths not to offend me...even when they were absolutely not going to buy.

        And salespeople will do anything not to break rapport. That's why they get all twisted in knots before asking the buyer to buy. The salesperson feels rejection, and it exhausts them after repeated non-sales. Their self worth is affected. It's one reason salespeople quit so quickly. Their self esteem can't take the hits.


        And.....

        I'm not as good selling over the phone. It's not because they can't see my expressions, but because I can't see theirs.

        Before they say anything, their expressions, tone of voice, rate of blinking, direction of gaze....a thousand different micro expressions are telling me what is going on subconsciously with the prospect. Before they even speak. And of course as they speak.

        It's not absolute, but it may be 80% accurate. But it took thousands of sales presentations to develop that awareness. It can't be taught because all this has to go on subconsciously. My subconscious it telling me what their subconscious is telling them. It's all done underneath any conversation taking place.

        I still have to listen, and know what to say next...and in what tone of voice and expression. And that's done on a conscious level.

        It's like we are in an improvisational play. I've just been doing it a lot longer than they have.

        All this is extremely advanced. It's not anything I could ever put in a book, or even a training course.
        Signature
        One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

        What if they're not stars? What if they are holes poked in the top of a container so we can breath?
        {{ DiscussionBoard.errors[11744669].message }}
    • Profile picture of the author DABK
      I am in agreement yet...


      You cannot learn how to sell (and a lot of other things) just by reading a book or two.


      On the other hand, if you read a book, then go apply one of the techniques or two, asses and correct, you can learn.


      The big thing is not so much the technique but how you apply it yourself... I and you could use the same technique on the same people and one of us might fail because of things that have nothing to do with the technique but our implementation of it... Cadence, tone, facial expressions, etc. make a difference.


      I am saying that, because of factors outside the book and its techniques, some people end up being good at selling with technique A but suck at technique 2 while others succeed with 2 and suck at 1 while others yet fail with both or succeed with both.


      As to most people do not know what works and what does not... Not that big of a problem, if you implement... You try out the one that strikes you as the best or easiest and assess the results. If it did not work, you go to the next one. You can even role-play with a pal. In a couple of weeks, you get to know what work and what does not.


      Thanks.


      Originally Posted by Claude Whitacre View Post


      You can't learn how to sell from a book, for the same reason you can't learn how to make love from a book.

      And the vast ...vast majority of books on selling are full of techniques that have never actually ever been used by anyone. The books are generally written by speakers, consultants, or someone who sold something for 4 months as a teenager.

      The problem is...that most people who read these books cannot tell the difference between something that works, and something that sounds like it should work, but really doesn't. No because they are stupid, but because they lack the experience in real selling to be able to tell the difference.....

      Like us listening to a TV doctor VS a real one. To us, they sound the same. But to a real doctor, they sound like actors trying to sound like a doctor.
      {{ DiscussionBoard.errors[11744747].message }}
      • Profile picture of the author GordonJ
        Thanks again for starting this thread, we've gotten some good comments.

        There have been thousands of books on selling, I bet Claude and I have read most of them over the years, my start at age 10 was: The ELMERS...Wheeler with his TESTED SENTENCES THAT SELL, and Leterman with THE SALE BEGINS WHEN THE CUSTOMER SAYS NO.

        That start, along with a "mentor", got me hooked.

        Our evolution has taken a lot of our natural instincts and abilities at reading people out of us, coupled with an educational system to turn out what it does is part of the reason why we have so much trouble with both selling things and ideas and with the recent lack of civility in communicating differences.

        I want to share a shortcut, albeit, not one I took. Mine came the old fashion way, rejection after rejection looking for an island of yes in a sea of NOs.

        If practiced and applied, a Warrior might jump up to the rungs just beneath old timey salespeople and successful ones like Claude.

        It combines COLD READING, along with INTENT, plus a knowledge of basic PRE-OCCUPATIONS and societal habits. I call it TCA, Total Conscious Awareness.

        It is putting yourself in a heightened state, much like High Alert for a soldier with ADD in the trenches.
        We can't stay in these states, either negative or positive for long, to do so with the negative leads to PTSD and with positive to Delusion. However, we can enter these states of mind at will when it is our intent to do so.

        As when approaching a prospect, just before knocking on their door.

        TCA understands that you know you are INTERRUPTING someone, probably from a routine, because most people spend most of their days in the routines.

        Their first thoughts, especially of either salespeople or religious types, run toward the DO NOT DISTURB reactions. Acknowledging the interruption is one way to disarm or mitigate their knee jerk reaction. Lots of technique on the how to be found in the books, but as you say, PRACTICE and action on what you learn determines the efficacy of the technique.

        TCA has INTENT. You know what response you want, and design the stimuli to give you the best chance for that.
        Your heightened state is one of empathy, working in the prospect's best interest, even though they don't know that up front.

        I used to train people at local malls, a 4 hour one day course in learning about people, and using the Cosmic Gaze, with careful consideration, stare at the wrong person too long and you have something unintended...confrontation. But most of us can feel when someone is staring at us, say in a food court. We still retain our animal natures to some extent.

        And this is true of our lizard brains too, and how we can directly get into subconscious states with practiced technique. Many great salespeople are 'hypnotic' in their methods.

        A lot of cross over in selling, hypnosis, magic, persuasion, influence, marketing and extracting some bux from their wallets all while making them happy it was.

        So, I agree, if in fact you even thought of this: that books do provide useful methods and techniques, but we must take them to the marketplace and attempt, adjust and then personalize them to suit ourselves.

        But books on selling are only a small section of the library that a professional persuader will study and learn from. Getting face to face feedback, even the rejections go a long way to honing one's skills to a razor sharp edge...and so-called, unfair advantage.

        GordonJ




        Originally Posted by DABK View Post

        I am in agreement yet...
        You cannot learn how to sell (and a lot of other things) just by reading a book or two.
        On the other hand, if you read a book, then go apply one of the techniques or two, asses and correct, you can learn.
        The big thing is not so much the technique but how you apply it yourself... I and you could use the same technique on the same people and one of us might fail because of things that have nothing to do with the technique but our implementation of it... Cadence, tone, facial expressions, etc. make a difference.
        I am saying that, because of factors outside the book and its techniques, some people end up being good at selling with technique A but suck at technique 2 while others succeed with 2 and suck at 1 while others yet fail with both or succeed with both.
        As to most people do not know what works and what does not... Not that big of a problem, if you implement... You try out the one that strikes you as the best or easiest and assess the results. If it did not work, you go to the next one. You can even role-play with a pal. In a couple of weeks, you get to know what work and what does not.
        Thanks.
        {{ DiscussionBoard.errors[11744779].message }}
        • Profile picture of the author DABK
          You are welcome and, yes, that is what I thought.

          Especially if you start a book or search for a book with the goal to learn something and apply it asap.

          Originally Posted by GordonJ View Post

          Thanks again for starting this thread, we've gotten some good comments...



          So, I agree, if in fact you even thought of this: that books do provide useful methods and techniques, but we must take them to the marketplace and attempt, adjust and then personalize them to suit ourselves.

          GordonJ
          {{ DiscussionBoard.errors[11744998].message }}
  • Profile picture of the author RMRC
    Extremely interesting video! I have never done face to face selling, but this reminds me of a friend of my parent's who is one of the best real estate agents in his city. He never TRYS to sell a house. He is just informative about the properties he shows and asks questions! Makes total sense. The attitude along with showing interest in people by asking them questions goes a long way!
    {{ DiscussionBoard.errors[11744690].message }}
  • Profile picture of the author max5ty
    Since your thread is about sales techniques and dealing with people, I thought I would suggest one of my favorites that works almost every time...

    and it takes a lot of patience and gritting your teeth. Example...

    the other night at a school board meeting, I had a woman just ripping and ranting and using her shrill voice to just try and make her point about something I said.

    Pretty sure after she was done most thought I was going to go off and become upset and try and put her in her place.

    I didn't. Instead, I complimented her in so many different ways...everything from her willingness to take part in what was happening...and how much she should be applauded for being a caring parent...

    it threw her off balance and the heat went from high to almost normal.

    Works in sales also. Someone is trying to argue about something and you just immediately throw them off balance by complimenting them and talking about how smart they are and blah, blah, blah. It throws them off balance and they're ready to listen to you because they start to think you understand them.

    Works almost every time.
    {{ DiscussionBoard.errors[11744773].message }}
    • Originally Posted by max5ty View Post

      I didn't. Instead, I complimented her in so many different ways...everything from her willingness to take part in what was happening...and how much she should be applauded for being a caring parent...

      it threw her off balance and the heat went from high to almost normal.

      Works in sales also.
      It doesn't work in sales too...what you just described is a core strategy is dealing with arguments of any kind, especially sales arguments.

      Never argue...never.

      The vast...vast majority of arguments, even heated ones, are the result of
      misinterpreting what was just said to you. An you can't win an argument because the anger and frustration felt by the other person blocks any reasoning ability. The prefrontal lobe just shuts down. They are preparing for battle.

      But showing understanding, compassion...melts all of that away. It's not just a great strategy, it's a profitable way to think. I know you know all that)

      Originally Posted by DABK View Post

      I am in agreement yet...


      You cannot learn how to sell (and a lot of other things) just by reading a book or two.


      On the other hand, if you read a book, then go apply one of the techniques or two, asses and correct, you can learn.
      You can't learn how to sell at the beginning from a book. Or any number of books. As you gain experience, you can take techniques from books and incorporate them in your selling, testing them against what you are doing now.
      So...we are in agreement.


      Originally Posted by DABK View Post

      The big thing is not so much the technique but how you apply it yourself... I and you could use the same technique on the same people and one of us might fail because of things that have nothing to do with the technique but our implementation of it... Cadence, tone, facial expressions, etc. make a difference.
      When you say "technique" you mean what you are saying to the prospect. When I say "technique", I'm including everything. To me, it's all part of the same thing.

      When someone said to me "I'm doing the same thing you are, and it didn't work". I would say "No. You're saying the same thing, but you aren't doing the same thing".

      And then I would show them the difference.

      Books can generally teach the words to a song. They can't teach the melody. And the melody is what is powerful.

      In my experience.

      Originally Posted by GordonJ View Post

      Thanks again for starting this thread, we've gotten some good comments.

      There have been thousands of books on selling, I bet Claude and I have read most of them over the years, my start at age 10 was: The ELMERS...Wheeler with his TESTED SENTENCES THAT SELL, and Leterman with THE SALE BEGINS WHEN THE CUSTOMER SAYS NO.

      That start, along with a "mentor", got me hooked.

      Our evolution has taken a lot of our natural instincts and abilities at reading people out of us, coupled with an educational system to turn out what it does is part of the reason why we have so much trouble with both selling things and ideas and with the recent lack of civility in communicating differences.

      I want to share a shortcut, albeit, not one I took. Mine came the old fashion way, rejection after rejection looking for an island of yes in a sea of NOs.

      If practiced and applied, a Warrior might jump up to the rungs just beneath old timey salespeople and successful ones like Claude.

      It combines COLD READING, along with INTENT, plus a knowledge of basic PRE-OCCUPATIONS and societal habits. I call it TCA, Total Conscious Awareness.

      It is putting yourself in a heightened state, much like High Alert for a soldier with ADD in the trenches.
      We can't stay in these states, either negative or positive for long,

      And this is true of our lizard brains too, and how we can directly get into subconscious states with practiced technique. Many great salespeople are 'hypnotic' in their methods.

      A lot of cross over in selling, hypnosis, magic, persuasion, influence, marketing and extracting some bux from their wallets all while making them happy it was.
      Yup. And you're right, it's hard to maintain this kind of awareness for long. It's like trying to stay in a state of rage, it just takes too much out of you.

      Youi said "Our evolution has taken a lot of our natural instincts and abilities at reading people out of us,".

      I think we still have that potential....we still have complex feelings when dealing with someone. The reading of people just has to be understood consciously. And then it can be put to use on purpose.

      That's a guess, not a fact.
      Signature
      One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

      What if they're not stars? What if they are holes poked in the top of a container so we can breath?
      {{ DiscussionBoard.errors[11744802].message }}
      • Profile picture of the author GordonJ
        Always makes me think of Sharon Stone.

        Hmm. Anyhow, I bolded your comments I would like to address.

        1) it's hard to maintain this kind of awareness for long and
        2) we still have complex feelings when dealing with someone. The reading of people just has to be understood consciously. And then it can be put to use on purpose

        With number one, as a salesperson, we can slip in and out of heightened states, when someone walks through your door (when you had one), you may have entered into a more aware state, maybe after initial contact, entering a sales state of mind.

        So we can be Totally Conscious Aware (TCA) for moments, when needed. Like flipping a light switch.

        As for 2, I have mixed feelings. YES, we do have complex feelings and correct conclusions are a part of being TCA and that is where intent lies, in sales, the obvious intent is have an exchange, one that is mutually beneficial.

        But the decline of Civility has me concerned because, I see a growing number of people not caring about reading/understanding the other person. We see this in politics.

        When we read about Trump and his art of selling, and then listen to those contractors he "screwed" (in their words), his sales technique was sure we had a deal, but I'm breaking it now. Or at the upfront, my way or the highway.

        For the wolfs of wall st, their appeal to greed, worked very well and again it was ONE SIDED.

        I believe (as I think you do) in a mutually beneficial transaction, the customer will be glad and happy with limited buyer's remorse. There are those who will say people don't change, and as true as that may be at the core level, on the surface, a future sales person is going to have cut through a layer of righteous anger first, before they even have a chance at selling. Good news, AI will replace all selling anyhow,

        GordonJ






        Originally Posted by Claude Whitacre View Post

        It doesn't work in sales too...what you just described is a core strategy is dealing with arguments of any kind, especially sales arguments.

        Never argue...never.

        The vast...vast majority of arguments, even heated ones, are the result of
        misinterpreting what was just said to you. An you can't win an argument because the anger and frustration felt by the other person blocks any reasoning ability. The prefrontal lobe just shuts down. They are preparing for battle.

        But showing understanding, compassion...melts all of that away. It's not just a great strategy, it's a profitable way to think. I know you know all that)



        You can't learn how to sell at the beginning from a book. Or any number of books. As you gain experience, you can take techniques from books and incorporate them in your selling, testing them against what you are doing now.
        So...we are in agreement.




        When you say "technique" you mean what you are saying to the prospect. When I say "technique", I'm including everything. To me, it's all part of the same thing.

        When someone said to me "I'm doing the same thing you are, and it didn't work". I would say "No. You're saying the same thing, but you aren't doing the same thing".

        And then I would show them the difference.

        Books can generally teach the words to a song. They can't teach the melody. And the melody is what is powerful.

        In my experience.



        Yup. And you're right, it's hard to maintain this kind of awareness for long. It's like trying to stay in a state of rage, it just takes too much out of you.

        Youi said "Our evolution has taken a lot of our natural instincts and abilities at reading people out of us,".

        I think we still have that potential....we still have complex feelings when dealing with someone. The reading of people just has to be understood consciously. And then it can be put to use on purpose.

        That's a guess, not a fact.
        {{ DiscussionBoard.errors[11744887].message }}
  • Tellya, eye contact is a way crazy vista.

    Bcs 'pon what you sincerely gazin', zackly?

    An' who directed you this way?

    The hell nowan can even figure what you makin' of this shit!

    So what discourse exists between nowan?

    As we bothah to gaze upon usselves?

    Gotta figure our eyeballs jus' wanna saccade out real regulah.

    So a sure spot in the maelstrom is always a great place to focus.

    It gazes back at you with hope in its heart.

    More people knew this, they would nevah go on the rampage or be discovahed dead zillions of years aftah nowan missed 'em.

    Communion of horizons?

    Yeah, you see that in people's eyes, or from a distance bcs what they sayin' -- or why you headin' out anyplace ain't up yuh own ass?

    Don't wanna mention SMOOCHIE here, but in our communion of horizons, don't we wanna jus' get closah togethah than foithah apart?

    Like Claude Hopkins said: "the purpose of advertising is to convince people to hate you and subsequently shoot you in the head."

    Anywan evah met the guy?

    Prolly he stank, but his woids live on -- even if'n I misquoted 'em to demonstrate I know zackly what I dowin'.

    Contact in context.

    Could be eyes, could be woids, could be mere insurrection.

    But less'n you gaht a touchpoint gowin' on, no CTA gaht no kinda fyootyure "bettah than now" promise.

    Less'n y'all figure we blossomin' in a void.
    Signature

    Lightin' fuses is for blowin' stuff togethah.

    {{ DiscussionBoard.errors[11744800].message }}
  • Profile picture of the author spartan14
    Thanks for sharing this with us ,i think this its very useful in your video marketing strategy
    Signature

    Admin note: Affiliate links are not allowed in paid user sigs

    {{ DiscussionBoard.errors[11744892].message }}
  • The countdown to extinction is looming for many companies as they grapple with an unchanging socioeconomic climate and an unmotivated workforce. The sales slump combined with a lack of creative ideas has left businesses struggling to stay afloat in the face of failure.

    Companies that have been able to stay afloat are those that have managed to find success despite the odds, adapting their strategies and finding creative solutions to the challenges faced by the changing landscape. It is time for companies to recognize that change is inevitable and develop ways to remain competitive in this ever-changing climate, or risk becoming extinct.
    {{ DiscussionBoard.errors[11745201].message }}
  • Profile picture of the author Moodesburn1977
    This i what i beleive which is probaly different from many in the ip space i dont focus on myself, i focus on others not even sales, so how do you get most of your leads or interactions, this is what i think they have become your lead most affiliates or companies just treat them as another number and not really care about their needs struggles and wants.

    They will probaly go ahead after first contact talk about how their product or service is the best thing in the world, and what will more than likely happen they will unsubscribe not that they might they will.

    here is something that always works 10 out of 10, when u have a interaction u forget if you are going to get a sale or not, and treat your lead as a friend. when i first met my wife to be i dont ask her to get married on her first date, sometimes thats what its like in affiliate marketing.

    get to know your lead, as they put in the business world, know your customer this is very true, what are their struggled, what are their goals, and build up a realtionship with them i always loved email marketing and blogging these methods are perfect for this.

    when you do and in time you promote a product they will feel it is something that they want, they will be thinking they actually are looking after my interests, and i could really benefit from this.

    giving value builds up trust and i think they will always be your subscriber.
    thanks for sharing this post hope i have provided value to you and to anyone who may read this.
    Signature

    Lets build a online business by giving value and learning how to build a email list
    https://davidmitchell1977.systeme.io/givevalueonwarrior

    {{ DiscussionBoard.errors[11747780].message }}
  • Thank you for sharing the link to the YouTube video. Improving one's sales skills and credibility can definitely make a significant impact on their success in the field. It's great that you are taking steps to enhance your abilities and stay on top of your game, whether you are a new or experienced salesperson. Best of luck with your endeavors!
    {{ DiscussionBoard.errors[11752180].message }}
  • Profile picture of the author Moodesburn1977
    I think the best way is to get sales and money out of her mind as a first thought may be a strange thing to say, but it is all about what you give and not what you can get out of someone.

    When we understand about giving value and treating any leads we might receive as a friend, its all about gaining someones trust, they might see your site or landing page as too good to be true, so what they might end up doing as creating a gmail acct, but never use it much after that point.

    But my recommediation is first having ofcourse a landing page, this is page were it collects their email, and from there we using a auto responder to sending out regular emails.

    Any good affiliate program will have a good follow up email series sequence, that will send out the emails for you.

    But you can also send out emails too, so the best way to market a product is to tell a story and how you got to start a online business.

    The old one is people buy people, and this is very true, they dont always buy after first look, but after the 2nd 3rd and 4th look, when they get to know that you are a real person and not a ad, or no just another number.

    We just write emails perhaps day 1 about yourselves, day 2 perhaps, what you struggled with, and day maybe how u actually made it, then day 4 might be i made it when i realised this product really helped me email marketing works when u always give value, thanks for sharing this question today
    Signature

    Lets build a online business by giving value and learning how to build a email list
    https://davidmitchell1977.systeme.io/givevalueonwarrior

    {{ DiscussionBoard.errors[11755447].message }}
    • Profile picture of the author GordonJ
      Originally Posted by Moodesburn1977 View Post

      I think the best way is to get sales and money out of her mind as a first thought may be a strange thing to say, but it is all about what you give and not what you can get out of someone.
      Thanks. Normally, when I see an older thread has been bumped, I don't expect much, other than to see some sig files. But this thread has a lot of gold nuggets in it, from several different people, so glad to see it is alive.

      And well, what you say about GIVING first, is sort of the Golden Rule of marketing. Every day we see people come here and ask in many different ways; how can I make money, how can I do this, how can I...and it is very much I, I , I.

      When that view gets shifted to WHAT DO I HAVE TO OFFER?

      The game changes completely. Then it is about a process, or steps, or established ways and means.

      Take funnels. Aren't all their secrets out there, to be looked at and learned from...from 8 and 9 figure a year gurus to those happily working from home for a few hours a week.

      Watch what they DO, not what they say.

      So, thanks for keeping the good stuff alive, cause as the weeks/months go on, we will see a lot of HOW DO I
      GET
      WHAT I I I I I I I I I I I I I I

      WANT?

      And my response will always be, what do you have to give?

      GordonJ
      {{ DiscussionBoard.errors[11755990].message }}
Avatar of Unregistered

Trending Topics