Am I Screwed ?

by Chuck Burke

Posted: 14 years ago 37 replies

INTERNET MARKETING

My programmer has disapeared.
I don't have the login or password to
my cpanel.

Is there a way to retrieve it or another way to
access it?

Or should I just grab my ankles?

Chuck

#screwed

Randy Meirndorf 14 years ago

Usually, for the main account the login info is the same as your webhost. And If not, your webhost can reset it for you.
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Lisa Gergets 14 years ago

Call your hosting company and explain the situation...I'm sure it's nothing they've not heard before! LOL

Good luck!
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thunderbird

14 years ago

Originally Posted by Chuck Burke

My programmer has disapeared.
I don't have the login or password to
my cpanel.

Is there a way to retrieve it or another way to
access it?

Or should I just grab my ankles?

Chuck

I kind of depends who set up the hosting account, you or the programmer. If it was you, the hosting company will be able to help you. If not, it will be more complicated.

Thanks
1 reply

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Chuck Burke 14 years ago

My programmer is the hosting company. (arrgh)

I have DNS so I can move it, but why, if I can't
access it.

Lifes a beach,

Chuck
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Miles to go before I sleep.
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- Jill Carpenter 14 years ago
  
  You have just learned a very valuable lesson my friend.
  
  If you are buying a house, and letting some people do some construction work, you need to get the keys yourself so you can get in and see just what they are doing.
  
  "gotta keep em separated" is the song that comes to mind.
  
  Good luck.
  
  Thanks
  
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  "May I have ten thousand marbles, please?"
  
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Lisa Gergets 14 years ago

Oh god, that's a mess...sorry...
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- The Dotcom Hippie 14 years ago
  
  Did you buy from a reseller or something? Or did you buy a site from someone that came with 'free hosting?'
  
  Thanks
  
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hellbounder11 Banned 14 years ago

[DELETED]

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- Lisa Gergets 14 years ago
  
  Originally Posted by hellbounder11
  
  that sucks for you id just get a new one im rich tho
  
  Wow, what an incredibly insightful post! Thank you SO MUCH!
  
  Thanks
  
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GuerrillaIM 14 years ago

do you have a copy of the source code and backups of database?
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thunderbird 14 years ago

What is the CMS? Is it Wordpress or what?
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thunderbird 14 years ago

It's December. Many people act strange in December. Maybe you will need to hire someone to hack into your account.
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Darth Executor 14 years ago

You don't keep back-ups? For future reference: create everything offline, then upload it. This way if your host shuts down you can get back up as fast as you can upload the back-up. If you had someone do this stuff for you, you should have them send copies of files and stuff to your e-mail (or upload it to a file sharing site if it's big).
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MarkAse 14 years ago

I believe that's the first time I've ever seen advise on WF that amounts to.....hire a hacker. Geez, what a mess.

Chuck how big is the site? How much of it is public? I just ask because worst case scenario it has to get rebuilt if the hosting company is gone, the files may no longer be accessible.
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Matt Bard 14 years ago

So this is the one time that a hacker would come in handy.

Go to Elance and see if you can find any "Born Again" hackers.

Matt
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- Lisa Gergets 14 years ago
  
  Originally Posted by Matt M
  
  So this is the one time that a hacker would come in handy.
  
  Go to Elance and see if you can find any "Born Again" hackers.
  
  Matt
  
  KNEW I could count on Matt for awesome advice! LOL
  
  [ 1 ] Thanks
  
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- sbucciarel Banned 14 years ago
  
  Originally Posted by Matt M
  
  So this is the one time that a hacker would come in handy.
  
  Go to Elance and see if you can find any "Born Again" hackers.
  
  Matt
  
  lol ... born again hackers. Now I've heard everything.
  
  What a mess of a situation to be in. Any reason he disappeared? Is his hosting still available or out of business?
  
  Thanks
  
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Randy Meirndorf 14 years ago

Hello, have you tried to log in, and then when you get the error, click the forgot password? Maybe it can be sent to your email account.

Also try admin as the username (http://www.yoursite.com:2082), that is very common on cpanel. And it might be saved if you've set the site up with any ftp or design(dreamweaver etc)program.
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Joseph Then 14 years ago

Simplest way: Call the hosting company and tell them the situation

Fastest way: Hire a hacker, born again that is.

Aftermath: Hire programmer, get hosting all under different companies. Have backups.
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GuerrillaIM 14 years ago

Hacking, despite being illegal, is not usually they quickest way. If system is patched and setup to make brute forcing hard then it can take several months, if not years to get in.
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Barry Unruh 14 years ago

Not sure where your programmer/hosting company is located, but if he is in the USA, call the Better Business Bureau, and the Chamber of Commerce in the area. I assume you know his name, and where he is from.

See if one of them would be willing to attempt to make a contact with him via phone.

As long as you have paid for all services he provided, he should at minimum provide you with a copy of the data.

It could be like the situation I had with another client, his developer also provided his hosting, but through a reseller account. He quit paying the hosting company, since he was headed into bankruptcy. The hosting company shut him off, effectively killing their number 1 rated website.

I helped him locate the actual hosting company, who was gracious enough to make a backup copy of his folder if he paid a percentage of the late fees, equal to his portion of the hosting. Which of course he was more than happy to do.

You may want to try to track your website down via IP address, and see if he is actually hosting it, or if he is just using a reseller account. If you check the ownership of the IP address, you may find out he is not truly hosting it. You may be able to contact the actual hosting company, and get access if you can provide proof it is your site.

Worth a shot at least.
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- WD Mino 14 years ago
  
  Hi Chuck,
  
  what is your domain name?
  does it come up? did you actually have a site up?
  if it is there is an easy way to get all of your files just right click view source open note pad paste save as pagename i.e. index.html and viola your site is back for the images same thing right click save as and voila your images are back. i recommend using webhostingpad.com 3 yrs of hosting for around 70.00 free domain name and all you need including 24 /7 support(not affiliate) this is my hosting company i use and they are fantastic.
  
  If you want you can pm me with your domain name and i can see if there is something that can be done but if your site is up follow the instructions above you don't need your c panel to get your site .
  
  What a horrible thing and at this time of year too. where did you find this programmer?
  -WD
  
  Thanks
  
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  "As a man thinks in his heart so is he-Proverbs 23:7"
  
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petehols 14 years ago

Nightmare!!

The same thing happened to me a couple of months back. Luckily I had a backup of all the websites as I have over 35 sites hosted. I got another host and it was just taking the time to upload again. I can never emphasise enough how important it is to make backups.

You could try the forget the password but that would be no use if your programmer has put his email add in.

Hopefully you have a backup and you can get back online quite quickly.

Pete
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automarketting 14 years ago

oh!!!! god u seems to be in great trouble. why don't u call some other expert programmer or take help of hacker.......
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thunderbird 14 years ago

It would be easier to help if you specified what kind of site it is -- html, php, Wordpress, what? Would you just need pages from the site or more? Some applications can download lots of stuff from sites, no hacking required (it's kind of scary, really).
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Chuck Burke 14 years ago

Hi everybody,
I really appreciate your help and ideas.
I'll PM a couple of you.
A background, this is an html site that the programmer
made for me.(paid)He is in India, as is his servers.
I've had a 3 yr relationship with him and no problems.

I am stupid to be so naive". Learned a hard lesson.

I will find a "reformed" hacker. I'm determined to save it.
See my sig.

Wiping egg from my face.

Chuck
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Miles to go before I sleep.
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thunderbird 14 years ago

html? Just copy the source code and download the images no? How elaborate is this site?

(don't beat yourself up)
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DogScout

14 years ago

Yeah, get an old IE5.5 and 'file' > 'save site...' and snake the site. You get the whole thing in one fell swoop ready to upload to any other domain (Time is the biggest lose)

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Floyd Fisher

14 years ago

Originally Posted by DogScout

Yeah, get an old IE5.5 and 'file' > 'save site...' and snake the site. You get the whole thing in one fell swoop ready to upload to any other domain (Time is the biggest lose)

To heck with all of that....just get this tool:

Download websites using BlackWidow

And when you're done....pm me.

Thanks
1 reply

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psresearch 14 years ago

Originally Posted by Floyd Fisher

To heck with all of that....just get this tool:

Download websites using BlackWidow

And when you're done....pm me.

Ha, was thinking the same thing. Great tool.
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rainspeak 14 years ago

Let us know how it turns out. I'm sure host company will help.
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YanKirby 14 years ago

Id go for dogscout's advise chuck. Dont beat your self up for it, its been three years, I would have the tendency to do the same thing if you ask me.

Keep us posted my friend.
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- Michael Mayo 14 years ago
  
  Hi Chuck,
  
  I ran a scan on the site and created a pdf containing a list of all the pages.
  
  All you have to do is create a new folder on your desktop and then click
  each page link in the pdf.
  
  While you veiw each page save all the images then view the source code
  for the page and save the code to the new file folder you've created.
  
  At least you will then have your source data and images.
  
  Was there a data base or was it a static html type site?
  
  PM me if you would like my scanned data from the site.
  
  Have a Great Day!
  Michael
  
  Thanks
  
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WD Mino 14 years ago

here ya go Chuck.
-WD
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Chuck Burke 14 years ago

Dang, I am a poster child for outsourcing...
Floyd, buddy, I don't have a clue about
"Black Widow".
Warriors, bail me out !!??

Chuck
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Miles to go before I sleep.
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- Floyd Fisher 14 years ago
  
  Originally Posted by Chuck Burke
  
  Dang, I am a poster child for outsourcing...
  Floyd, buddy, I don't have a clue about
  "Black Widow".
  Warriors, bail me out !!??
  
  Chuck
  
  Black Widow is a site ripper. Basically, it downloads all web accessible pages locally on your hard drive with all web structure intact.
  
  Believe me, it's the best tool for what you need. And a lot cheaper than hiring a cracker. Just try the freeware, and see what I mean.
  
  Thanks
  
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jedz Banned 14 years ago

Sorry to hear about that. Did you try contacting them?
If you already did and they didn't even act or give you the solution, I think you need to post here your hosting programmer...
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GuerrillaIM 14 years ago

Ripping site only works for html. If any pages end in .php or .asp then it wont pull the code. Site rippers can't pull server side coding.
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Am I Screwed ?

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