When Customers Come To Your Doorstep...

by Derek S 15 replies
Over the last week or so I have noticed vehicles
start to roll up along side my curb... stop... idle and
drive off. At first I thought it was in my head but
always knew it was a possibility.

This morning a truck parked right in-front of my driveway
and a man got out and continued to knock on my door.
I ignored and he got back in and drove away.

This concerns me for a few reasons. The 1st being that
I have noticed the vehicles arrive at mostly inconvenient
times such as late sunday night. My 2nd reason would be
I like to keep all contact to e-mail as I am allowed to
respond to questions when I have time or want to.

Is there anything I can do to keep my address private and
how would you feel if potential and current customers
showed up on your doorstep?
#main internet marketing discussion forum #customers #doorstep
Avatar of Unregistered
  • Profile picture of the author Jesus Perez
    I use a PO Box. Best $42 I spend every year.

    Also, 1and1.com gives free lifetime privacy with every $6.99 domain name. So that's double the privacy.
    Signature


    {{ DiscussionBoard.errors[132302].message }}
  • Profile picture of the author Derek S
    My marketing company has been featured all over the media and you would faint if you found out the amount of repetitive e-mails I received daily (Over 1000)

    I receive random phone calls to my personal phone from places all over the world with questions and I do not openly display that number on any of the sites.

    If they contact me by phone this is obviously the next step for many people.

    BlueSquares: Yeah I think I am going to go out and get one today. Will BBB accept a PO Box in replacement of an address? As I believe this is the largest method people are using to find my company information.
    Signature

    --- Work Smart... Not Hard ---

    {{ DiscussionBoard.errors[132305].message }}
    • Profile picture of the author Jesus Perez
      Looks like they do. In a worst case scenario, go to a UPS store or similar mini-mall location and get a box there. They tend to have a street address related with them.

      Once you do that, update your website's WHOIS info. That's probably how they're finding you.

      Finally, get an extra phone number. In Florida, we have Bellsouth which offers Ringmaster. A service that gives you an extra number that rings differently from the rest. Comes free with their "Complete Choice" plan. Maybe something similar in your area?

      Originally Posted by Derek S View Post

      My marketing company has been featured all over the media and you would faint if you found out the amount of repetitive e-mails I received daily (Over 1000)

      I receive random phone calls to my personal phone from places all over the world with questions and I do not openly display that number on any of the sites.

      If they contact me by phone this is obviously the next step for many people.

      BlueSquares: Yeah I think I am going to go out and get one today. Will BBB accept a PO Box in replacement of an address? As I believe this is the largest method people are using to find my company information.
      Signature


      {{ DiscussionBoard.errors[132485].message }}
  • Profile picture of the author Derek S
    K went out and got a PO Box only something like $121.00 for 12 months! I do not think they can be finding me from WHOS because I have NameCheap's "whosGuard" on the domain blocking that info.

    Going to give contacting BBB to have the address change a shot
    Signature

    --- Work Smart... Not Hard ---

    {{ DiscussionBoard.errors[132651].message }}
  • Profile picture of the author LB
    Hate to tell you this now...but it's actually pretty easy to find the owner of a PO box. Just google something like "po box search" and you'll see the ads.

    Now in reality, would a well-meaning customer do that? No way...but a crazy person could. It happens.

    I've always preferred places like the UPS store for private mailbox rentals. The address also avoids the PO Box "stigma".

    Just my opinion. Either way, getting a PO Box is probably a good way to avoid people showing up at my house.

    I had the same thing happen to me a few times.
    Signature
    Tired of Article Marketing, Backlink Spamming and Other Crusty Old Traffic Methods?

    Click Here.
    {{ DiscussionBoard.errors[132663].message }}
    • Profile picture of the author naruq
      I use mailboxes etc. for my mailbox rentals.
      Signature

      Please do not use affiliate links in signatures

      {{ DiscussionBoard.errors[132671].message }}
  • Profile picture of the author Derek S
    All done! changed my WHOS (Just incase) contacted the BBB and they updated the information no prob!

    I run the company from my home and think it would be bad enough having people come wander into an office all day let alone my home

    kk Back to business and hope I covered all my bases to solve this issue. Thanks for your help!
    Signature

    --- Work Smart... Not Hard ---

    {{ DiscussionBoard.errors[132744].message }}
  • Profile picture of the author Clark
    Yeah, but you didn't change the address listed on the sales page of the product you are promoting in your signature.

    I went to school there for a bit too, I know the area well... anything from DVP along Finch to Morningside is not the safest place to be.

    Cheers!
    {{ DiscussionBoard.errors[132765].message }}
  • Profile picture of the author Jillian Slack
    Remember...

    It's a law now in the USA that your mailing address must appear somewhere in your ezine. So be sure to update that as well.
    {{ DiscussionBoard.errors[132801].message }}
  • Profile picture of the author TimGross
    A long time ago before I got an unlisted number, I'd get calls from potential customers on my personal phone... Even though we had live phone numbers listed in all sales letters that were answered directly by our office manager and/or customer support who were able to answer any and all questions.

    I remember a long time ago Melvin Powers (famous direct mail publisher) running his first blind ad for his "How to get rich in mail order" book, saying that potential customers spent more money in long distance charges calling the people listed as testimonials in the sales letter than the actual book cost.

    My point is that intrusions on your privacy can happen no matter how easy you make it for customers and potential customers to contact you, so I'd recommend taking steps to avoid hassles no matter what your situation.
    {{ DiscussionBoard.errors[132807].message }}
    • Profile picture of the author graphicsgenie
      Originally Posted by Derek S View Post

      Over the last week or so I have noticed vehicles
      start to roll up along side my curb... stop... idle and
      drive off. At first I thought it was in my head but
      always knew it was a possibility.

      This morning a truck parked right in-front of my driveway
      and a man got out and continued to knock on my door.
      I ignored and he got back in and drove away.
      Why did you ignore when someone knocks on your door, bit weird to me.

      Thanks
      {{ DiscussionBoard.errors[132818].message }}
      • Profile picture of the author Dan C. Rinnert
        Originally Posted by graphicsgenie View Post

        Why did you ignore when someone knocks on your door, bit weird to me.
        Why is that weird? If someone is knocking at that the door of your home that you do not know, the odds are they are (a) trying to sell you junk off the back of a truck, (b) wanting to sell you candy or magazines, (c) wanting to get you to join their church, (d) pushing a political candidate or issue, or (e) scammers.

        In all those cases, it's better to ignore them because it will take more time to tell them "No, I'm not interested," "No, I'm still not interested," "WOULD YOU PLEASE LEAVE!?"

        Saves both your time and theirs if you just wait for them to go away than to spend their for five to ten minutes trying to get them to go away.
        Signature

        Dan's content is irregularly read by handfuls of people. Join the elite few by reading his blog: dcrBlogs.com, following him on Twitter: dcrTweets.com or reading his fiction: dcrWrites.com but NOT by Clicking Here!

        Dan also writes content for hire, but you can't afford him anyway.
        {{ DiscussionBoard.errors[132940].message }}
  • Profile picture of the author Gene Pimentel
    Keep in mind that the street address of the owner of a PO Box can be obtained directly at the Post Office.
    {{ DiscussionBoard.errors[132889].message }}
  • Profile picture of the author Derek S
    Hey again...

    graphicsgenie: I deal with literally thousands of people each month. The second you start accepting phone calls you set the tone that this is acceptable and before you know it the phone never stops ringing.

    Not to mention anyone with the nerve to show up un-announced on my doorstep is a bit weird to me.

    TimGross: I had one person track down my customer in Australia and would call them at 1:30AM their time... she was so pissed/freaked out I was asked to remove the testimonial from the website.
    Signature

    --- Work Smart... Not Hard ---

    {{ DiscussionBoard.errors[132944].message }}
Avatar of Unregistered

Trending Topics