stompernet

by ponty 23 replies
Hey guys

I recently purchased the stompernet videos 2, but they have'nt arrived?
(over a month ago).

I have sent emails to stompernet but i am afraid it is only going back to there auto responder. I have also searched for the stompernt ph number and could'nt find anything!

i know someone on this forum will be able to help me. I need contact details for stompernet. I could'nt find any site with contact details!

I live in New Zealand so could you please display the whole ph number.

Any help would be much appreciated

Thanks
Logan
#main internet marketing discussion forum #stompernet
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  • Profile picture of the author LirpaWF
    Hi Guys and Ladies,

    I alsoordered Stompernet 2 package and have not received anything from th3 weeks down the line. I sent email, but no response. Does anyone have their contact details: Telephone number. I cannot find their contact details on the website
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    • Profile picture of the author zsolt
      I ordered STSE2 and haven't received it either. Of course, it may be because I am an international customer. I received an e-mail from Stompernet about a week ago that my package was shipped on 09/13. It's almost three weeks now. But I do know that international shipping can get slow, so I wait some more time before writting. They will charge you for the next issue one months after the shipping date. It's October 13th in my case. So I do hope it gets here before, so I can decide if I want to keep my subscription.

      Anyway, upon ordering I did save Stompernet's contact details.
      Here it is:
      ----------------------------------------------------------------------
      Contact Us
      Thanks for your interest in StomperNet!
      To get more information about StomperNet, StomperNet products, or to request information on becoming a member of StomperNet, please send an email to: stomperinfo@stompernet.com

      For any customer service issues, please contact our customer advocacy department directly by email at: stse2support@stompernet.com

      For The NET Effect related inquiries, please contact our publisher at: publisher@stompernet.com

      If you're interested in becoming a StomperNet affiliate, please visit: https://member.stompernet.net/jvpanel/signup.php

      For all Joint Venture inquiries please send an email to: jointventure@stompernet.com

      Interested in a position at StomperNet? Please send your resume and cover letter to humanresources@stompernet.com

      StomperNet, LLC
      6420 Atlantic Blvd
      Suite 145
      Norcross, GA 30071
      Phone: (404) 348-4401
      --------------------------------------------------------------------------

      Hope this helps.

      Zsolt
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  • Profile picture of the author Johnny
    I am a buyer from Singapore. I have not received the package as well.

    They did sent an email mentioning that the shipment for my order is on 16-Sep-08 (though I have purchased in on 5-Sep-08).

    So I suppose I will just have to wait for a couple of more days then.
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  • Profile picture of the author THK
    Nope, I did not get a reply for my email either. If you ring that number, you will get an automated message, not a live person. At least that is what I got.

    It is a little disapponting customer service for a reputable company. I understand not getting a live person over the phone, but atleast the emails should be taken care of in my opinion.

    Tanvir
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  • Profile picture of the author Johnny
    Just realize that my email is reply via auto responder. Receive same email from them when I send them another email for clarification about my order.

    Anyone receive the package yet ?

    This is one of the longest wait purchase.

    Just went ahead and cancel all my subscriptions from StomperNet: CancelNetEffect (as stated in the email)

    Just wondering will my package arrive ...

    Update: Finally, after more than a month wait, I receive the package. Still haven't go through the DVD yet. But the magazine look great as compare to some gurus.
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  • Profile picture of the author onthenetdollars
    I have not received mine either and they have billed me for the second lot which have also not arrived. The telephone number is just a recorded message, which I have to say is unprofessional considering their standing. Hope for the paying members that they get a better service.

    I have contacted my credit card company for a refund.
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  • Profile picture of the author Ron Killian
    I'm beginning to wonder if they don't send them out on purpose, so posts like this are keeping their name out there. How many of these threads have there been recently?
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    • Profile picture of the author Eric Lorence
      Originally Posted by Ron Killian View Post

      I'm beginning to wonder if they don't send them out on purpose, so posts like this are keeping their name out there. How many of these threads have there been recently?

      TOOO Many!
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      • Profile picture of the author Kay King
        And somewhere in those previous complaint threads here is a post by an owner telling people how to contact him.
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        • Profile picture of the author Leanne King
          Originally Posted by Kay King View Post

          And somewhere in those previous complaint threads here is a post by an owner telling people how to contact him.
          I emailed him based on that post and he was absolutely fantastic. He must have sent a dozen emails. He even emailed to tell me when his staff was away and he would be handling it in their absence.

          I should also mention that I really like the magazine and although the delivery time sucks and I wish it was downloadable I like it enough to keep it for the moment.

          Leanne
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          • Profile picture of the author Peter Burke
            Hi Guys

            I hate to disappoint you but they have been great!

            I live in the U.K. and have had no problems.

            In fact I am the beneficiary of '2 sets of discs!! and have already had my 2nd Newsletter.

            I am really sorry there seems to be problems!

            Oh and by the way don't get discouraged - the info in them is 'really really' good and this is coming from a 'Mr Cynic'

            Be patient - there must be a glitch somewhere!


            Peter
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  • Profile picture of the author Leanne King
    Well I got the first video (after 1 month and emails to Brad's personal email that he posted in the WF). Still waiting though for month 2. I think that mine comes by carrier pigeon.

    Leanne
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  • Profile picture of the author OpenMindsEnt
    When did this come out? Where did you guys order it from? I Google'd it and saw a promo vid for it from 2007...is there a newer updated version?

    Thanks
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  • Profile picture of the author JayXtreme
    Is this the stompernet support forum??
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    Bare Murkage.........

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  • Profile picture of the author Prashaant
    I had ordered and still haven't received my package! BUT..... they gave me a month's membership for free!! That ROCKS!!
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  • Profile picture of the author spudzz
    Jay and Ron - snappy comments, but the point is there is no support forum and their 'customer advocacy' is completely mute. The Warrior Forum is about all there is at present.
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    • Profile picture of the author JayXtreme
      Originally Posted by spudzz View Post

      Jay and Ron - snappy comments, but the point is there is no support forum and their 'customer advocacy' is completely mute. The Warrior Forum is about all there is at present.
      I'm not usually into bitchin about stuff, but it's too frequent recently... the Warrior Forum is NOT all about there is.. it just so happens that a few people make it that way... my biz partner's package arrived late but he wasn't here moaning...

      I understand the frustration but really.. this isn't the place

      Peace

      Jay
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  • Profile picture of the author jnapier
    I just got my 2nd months newsletter and DVD 2 days ago. I got an email stating that it was coming, but it did take about 10 days to get to my house. It came in a brown cardboard envelope. I got it damaged...but readable.

    It's good content.

    Jay NaPier
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  • Profile picture of the author Ron Killian
    I am with Jay here, same thing. I thought this forum was about making money, not trying to get support for a product or service. I feel for those that are losing out as well, I really do, but sure tired of hearing about it.
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  • Profile picture of the author Mo Goulet
    Post your experiences for free at Consumer Feedback Reports
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  • Profile picture of the author spudzz
    I thought this forum was about making money, not trying to get support for a product or service
    I thought supporting each other WAS what this forum was all about, but there you go. Anyway, thanks to input from other members here looks like I'll be going the refund route as well. Which is a shame, but it's been a real object lesson for me about how not to take anything for granted from any business in this market.
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  • Profile picture of the author Devan Koshal
    It takes a little while to come but it is a really good seo course. i just received this months net effect also which is really good.
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