Aweber complaints 1.6% on a broadcast. Any solutions?
This is strange. I'm only starting out to build my list now and this has happened to me and when I discussed it with a fellow IMer he says it could possible do me some harm in the future.
I sent a broadcast email to my list of 62 subs and received a 1.61% complaints ratio highlighted in yellow. Now what I don't get it all those subs were double opt-in who actually confirmed their email address. Also the email was not an aggressive promotion of some sort it was just an update of things and a promo of a giveaway to participate free as a member.
Well I couldn't do anything about it. The next broadcast I did I had a list of 91 people which went fine got 25% opens which is less then expected but no complaints.
Now this happened today. My list is 200, I send a broadcast and receive a 0.51% complaint ratio.
could anybody please explain whats going on? and how can I reduce it. Also can it get me into trouble?
The rest of my subscribers look cool with everything and I get replies and I'm building a really good relationship with them. Then why the complaints? what am I doing wrong here.
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