People have bought my book and requested a refund before even possibly having a chance to read it... I am talking a matter of minutes; one was literally within about 2 minutes of purchase.
I have always just refunded these people and deleted them off of my list but man they piss me off.
I know there is nothing we can do to stop it but what does everyone else do to get over being heated about it? My first instinct is to email them and tell them off... but as a business owner, that is obviously not the best thing to do.