Google Kicks the Yellow Pages to the Curb
Offline consultants will want to keep an eye on this.
Ping - Google's New Approach to Courting Small Businesses - NYTimes.com
Google has been laying the groundwork to get into the local ad market since at least 2005, when it opened its "local business center," a directory of businesses whose listings show up in Web searches or maps. Google lets owners post their listings free, allowing them to add information like hours of operation, phone number, address and directions. Google says that more than one million businesses are listed in its local business center.
Last year, the company released a simple tool that allowed business owners to see how often their listings were viewed or clicked, a hint of how Web traffic might drive customers to physical stores.
Now, Google is ready to cash in on its investment, offering businesses enhanced listings at a small-business-friendly price. Other companies have offered similar flat-fee ads, but none with the heft of Google.
"The thing that is different about this is that it's Google, and Google's reach and visibility is so much greater than anyone else," said Greg Sterling, an analyst at Opus Research in San Francisco. Mr. Sterling said that the Yellow Pages industry has 3.2 million to 3.5 million advertisers. He predicts that Google could reach one million to two million.
Ping - Google's New Approach to Courting Small Businesses - NYTimes.com
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