Have I lost it all-A huge virus attack

by sande
6 replies
Ok, I have a virus attack and I have no idea what to do next. My blog is definitely compromised, I ma not sure if I will find it tomorrow. All my other blogs are under virus alert, so no one is opening them. Files and programs like dream-weaver have already been deleted. I have worked so hard on this blog for the last two months, I feel like my house is on fire, all is gone. I am running A-squared but I think it is not working it has been hours. I will be sending an email to hostgator. Please can someone advice here. What should I do, this is crazy! Will I have to start from scratch.
#alla #attack #huge #lost #virus
  • Profile picture of the author Tsnyder
    Wait to hear from Hostgator. I believe they may have backup files.

    Tsnyder
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  • Profile picture of the author Heidi White
    Originally Posted by sande View Post

    Ok, I have a virus attack and I have no idea what to do next. My blog is definitely compromised, I ma not sure if I will find it tomorrow. All my other blogs are under virus alert, so no one is opening them. Files and programs like dream-weaver have already been deleted. I have worked so hard on this blog for the last two months, I feel like my house is on fire, all is gone. I am running A-squared but I think it is not working it has been hours. I will be sending an email to hostgator. Please can someone advice here. What should I do, this is crazy! Will I have to start from scratch.
    Don't send an email to hostgator, go over to www.hostgator.com and start a Live Chat now - you'll have someone looking into it within minutes.
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    • Profile picture of the author sande
      Originally Posted by MostlyHarmless View Post

      Don't send an email to hostgator, go over to www.hostgator.com and start a Live Chat now - you'll have someone looking into it within minutes.
      I did that and they told me to write an email to them instead
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  • Profile picture of the author mrmoonlight
    I have no answers for you, but I will be following your story. I am new to all this and using hostgator too. Please keep us posted. I hope everything works out for you.
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    • Profile picture of the author HCLee
      I agree - don't send email to communication with hostgator as that would take days. Using live chat is the best option. I have lost my blog before while trying to upgrade my WP blog and Hostgator recovered it very quickly. But they charged about $25 for their recovery service and I didn't lose any data so I was happy.
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