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Does AOL's email have a download size limit?

by dnb700
5 replies
My product is 56MBs, and a customer who uses AOL email (but not as an Internet provider)
could not download it. She says the download keeps stopping at around 2MBs.

Does AOL's email have a download size limit? If so, what's the best thing to tell a customer
who's using the AOL email program?

Thanks!

Dan
#aol #download #email #limit #size
  • Profile picture of the author GarrieWilson
    First link in google:

    E-mail file attachments size limit

    Why email it?
    Signature
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    • Profile picture of the author dnb700
      My files are zipped up and stored on DLGuard's digital delivery service. The download appears to time out on her in about two minutes after clicking the download button. It's got to be an AOL problem. I just cannot think of anything else it could be. No one else has ever had any trouble downloading my product.
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      • Profile picture of the author seasoned
        Originally Posted by dnb700 View Post

        My files are zipped up and stored on DLGuard's digital delivery service. The download appears to time out on her in about two minutes after clicking the download button. It's got to be an AOL problem. I just cannot think of anything else it could be. No one else has ever had any trouble downloading my product.
        Well, if the FILE is emailed, THAT is your problem. AOL email requires that dowload links be specified like they would be in HTML, it will NOT convert a url appropriately. AOL considers that a difference that is NOT a problem, so they haven't bothered to fix it and probably never will. Is she using one of the old AOL browsers, or an http browser(such as IE, chrome, etc...)? MAYBE the AOL browser has a bug. ALSO, the connection can't be one that cuts out all the time. ALSO, is she doing a right click save as? If not, maybe THAT would work.

        BTW you should NOT force them to have to load more than 10MB at a time. Some connections just don't work well.

        Steve
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        • Profile picture of the author dnb700
          Her Interent Provider is Qwest, and she's tried to download using two separate computers using both IE and Firefox. Don't know if she tried doing a "right click save as" or not. Doesn't matter now though, she already got her refund.
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  • Profile picture of the author seasoned
    Emailing is silly over 1MB. Over 2MB is is not only dumb, but problem laden.

    And what do YOU care if AOL has a limit? 2MB was an old established limit. If 4MB, HECK, if 500TB works on AOL, WHO CARES? The fact is that 2MB is about as much as you can do. BTW Gmail jun 29/2009.... "The good news is that the GMail team has increases the maximum allowable limit of the attachment size to 25 MB from the previous limit of 20 MB" On yedda, one person said "AOL's standard attachment limit is 16 MB, but your recipient's ISP may impost a lower limit (2 MB is common) so check first."

    And anyone want to take a stab at which protocol is THE least secure on the internet and perhaps THE least secure ever written? YEP, EMAIL! So if you are sending something they bought, you are giving it to LOTS of people!

    Steve
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