Got 756 emails in paypal but no list!!!!

by AFD
9 replies
I am trying to start a list officially today... How can I add these customers of mine inside my paypal account? Should I send them email one-by-one and ask them if they want to join?

Please suggest any good approach...

Thanks a lot,
afd
#756 #emails #list #paypal
  • Profile picture of the author Shane Hale
    Originally Posted by AFD View Post

    I am trying to start a list officially today... How can I add these customers of mine inside my paypal account? Should I send them email one-by-one?

    Please suggest any good approach...

    Thanks a lot,
    afd
    You can't legally without their consent. Just not good ethically to do this. They have to "Opt in"
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    • Profile picture of the author AFD
      Originally Posted by Shane Hale View Post

      You can't legally without their consent. Just not good ethically to do this. They have to "Opt in"
      I mean, can I send them email asking them if they want to join my list in order for them to have unlimited updates of the products they purchased?

      Sorry for misunderstanding.. of course I am not going to add them directly....
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  • Profile picture of the author Steve Peters Benn
    No AFD, you can't really. You needed to capture their addresses at the time. Otherwise it would be a bit spammy
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  • Profile picture of the author Kim Standerline
    Never too late to start though

    Why don't you add an opt in box to the download page saying it's for updates etc. you may get a few who have saved the page returning and joining up. Plus it's there ready for new subscribers

    Cheers
    Kim
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  • Profile picture of the author Rus Sells
    If they are your paying customers you have the right legally to contact them. It does not matter if they are in a an opt-in list or not. You have to know the rules that separate transactional and relationship messages.

    I suggest you read this to know exactly what the law say.
    The CAN-SPAM Act: A Compliance Guide for Business

    That will help you determine your best course of action.
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  • Profile picture of the author Blaz Banic
    As your previous customers I don't see any foul in sending them an email with a link to a site where they can opt in for updates.

    Only just do it once and I would suggest having an actual update ready for them after they opt in.

    Take care.
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    My brand new Internet marketing blog http://bestmarketingresource.com - Make Money Online Without Scams will help you start earning online faster.

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    • Profile picture of the author oneplusone
      Some good intentioned posts here, however many are misguided.

      It is completely untrue that you can't e-mail your customers, of course you can regardless of whether they opted in or not.

      However, I do agree that it is better to have them opted into a list ideally for management purposes and allows them to opt out easily should they wish.

      So what you need to do is download your customers e-mails from PayPal, get them into a Notepad file (copy and paste from Excel).

      Then get an autoresponder service, most will allow you to import your customer e-mail lists although you might have to provide a little proof they are your customers (ask them what proof they want and give it to them)

      What will then happen is they will allow you to e-mail your customer list, but everyone will have to opt in to receive any further e-mails.

      So the most critical part is you give them a great reason to opt in when you have the chance to send out the first e-mail.

      I would use a hook like "urgent update/upgrade" or something along those lines to the product/service they ordered previously.

      CRUCIAL: You MUST remind them on the first line of the e-mail they are your customer....

      Hi Firstname,

      You recently ordered Product/Service X from me....

      (Once they are reminded they are your customer and they bought something from you, they WILL pay attention to the rest of your e-mail and take it seriously)

      You have to remind them of what they paid for, and why it is very important they opt in to the list to benefit further from what they purchased.

      As I've said email services generally don't have an issue with people e-mailing their customer lists, all they want is proof they are your customers and people to opt in to confirm they are your customers and are happy to receive e-mails from you.

      If you do it correctly you should get at least 70% of your customers to opt in.
      Signature
      'If you hear a voice within you say "you cannot paint," then by all means paint and that voice will be silenced.' Vincent Van Gogh.
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  • Profile picture of the author Steve Peters Benn
    It's all very well discussing what is legal or not - but if the customer see's it as spammy - then it is - they click spam, and don't think much of you. If you can make sure that doesn't happen then maybe give it a go - but personally - I think it's bad form.
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  • Profile picture of the author sbucciarel
    Banned
    I would email them ONCE and offer the list to them. If they don't respond, let it go. As your customers, you can email them about updates but I wouldn't do it more than once.
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