Can anybody help me with changing nameservers on godaddy

21 replies
Hi guys,
rsJust bought a nw domain and went into domain name manager in my go daddy account so i could change the name servers to my hostgator account but before i always use to click the `i host my domins somewhere else` tab but today that tab has gone ?!?!

All i see now is the usual,

i want to park my domains,
i want to forward my domains
i have a hosting account

but `i host my domians else where` is not there anymore.

There is now a tab saying `i have specific nameservers for my domains`

So i tryed this went to cpanel for hostgator , add on domian, entered my site but i get a warning sign saying `that is not a valid subdomain/ftp user name`

So i belive the tab for `i have specific nameservers for my domains` is not infact the tab which has replaced `i host my domains else where`

So what do i do now can anybody help me please ?

Cheers Jim
#changing #godaddy #nameservers
  • Profile picture of the author veylo
    Hello,

    Under those 3 , you should have something that says this :

    I have specific nameservers for my domains.

    This is the one you should choose.
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  • Profile picture of the author Rezbi
    " I have specific nameservers for my domains."

    That is the correct one to change.

    The issue you now have is on the hostgator side. Could you be more specific as to exactly what you did there.

    What is the exact name you put in box?
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    • Profile picture of the author Tina Golden
      You won't be putting the name of the site into the box. You need to put the name or number of the nameservers in.

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    • Profile picture of the author jimkirk1943
      after clicking add new domain in my c-panel the next page askes me for `New domain name` Which i add the exact new domain i`ve just bought just without the www. , when i enter this the next three boxers fill themselfs and then i just have to add the password but this time the second box `subdomainname/FTP` has a warning saying this is not a valid subdomain/ftp ???
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      • Profile picture of the author jimkirk1943
        Hi tina, No i know how to add the correct hostgator nameservers into godaddy i`m shy to say this is the 17 site i`ve build around wordpress going though c-panel its just somethings gone wrong today ?
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        • Profile picture of the author Tina Golden
          Did you just create the subdomain? Is there maybe a delay before GoDaddy can recognize it?

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      • Profile picture of the author Rezbi
        Originally Posted by jimkirk1943 View Post

        after clicking add new domain in my c-panel the next page askes me for `New domain name` Which i add the exact new domain i`ve just bought just without the www. , when i enter this the next three boxers fill themselfs and then i just have to add the password but this time the second box `subdomainname/FTP` has a warning saying this is not a valid subdomain/ftp ???
        Let me clarify my previous question: Okay, you don't put in the www., but what exactly do you put in?
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        • Profile picture of the author jimkirk1943
          The new domian name i`ve just bought,
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          • Profile picture of the author jimkirk1943
            or do you actually want to see the domian its.... nitricoxidesupplementssite.com
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            • Profile picture of the author Rezbi
              Originally Posted by jimkirk1943 View Post

              or do you actually want to see the domian its.... nitricoxidesupplementssite.com
              Are you leaving in the .com?
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          • Profile picture of the author Rezbi
            Originally Posted by jimkirk1943 View Post

            The new domian name i`ve just bought,
            Would you type out, here in oyur next comment, the exact letters, leaving nothing out.
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  • Profile picture of the author jimkirk1943
    Yes mate you have the exact and the .com is included, Tina i bought it about 1 hour ago now so guess there could be a delay., thanks for the help so far guys !
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    • Profile picture of the author Rezbi
      Originally Posted by jimkirk1943 View Post

      Yes mate you have the exact and the .com is included, Tina i bought it about 1 hour ago now so guess there could be a delay., thanks for the help so far guys !
      Leave the .com out when you enter it into the box.
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  • Profile picture of the author mr2monster
    You're adding an "Addon Domain" and not a "Sub Domain" right?
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    • Profile picture of the author jimkirk1943
      yes mate, c-panel ..addon domain, next page loads i enter the new domian name without www. , the next two boxers the, Subdomain/Ftp Username: , and the document root both fill themselfs out but the subdomain/ftp username box has a warning saying this is not a valid suddomain/ftpusername. The document root is ok if that makes any difference ?
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      • Profile picture of the author jimkirk1943
        Dreamtab i really need help !
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      • Profile picture of the author Rezbi
        Originally Posted by jimkirk1943 View Post

        yes mate, c-panel ..addon domain, next page loads i enter the new domian name without www. , the next two boxers the, Subdomain/Ftp Username: , and the document root both fill themselfs out but the subdomain/ftp username box has a warning saying this is not a valid suddomain/ftpusername. The document root is ok if that makes any difference ?
        Try this: Leave the full name in the first box, but take out the 'site' at the end of the domain name in the second box.

        That way, your site will be: nitricoxidesupplements.yourdomain.com.

        That should work.
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        • Profile picture of the author jimkirk1943
          Originally Posted by Rezbi View Post

          Try this: Leave the full name in the first box, but take out the 'site' at the end of the domain name in the second box.

          That way, your site will be: nitricoxidesupplements.yourdomain.com.

          That should work.
          Wow that did it !!! Can you please explain why i had to leave out the `site` ??

          But thanks so much
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          • Profile picture of the author Rezbi
            Originally Posted by jimkirk1943 View Post

            Wow that did it !!! Can you please explain why i had to leave out the `site` ??

            But thanks so much
            Not really sure, to be honest. Just a hunch.

            Glad I can help.
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  • Profile picture of the author dreamtab
    let me know, if you still need help...
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  • Profile picture of the author dreamtab
    Would be able to give me access to your Cpanel to check that?

    I manage web hosting customers here : Web Hosting Domain Services ( If that gives you confidence to share contorl panel )
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