PayPal emailaddress change

by stev
6 replies
I've added a new email address to my PayPal account as I want to replace my current PayPal email address with the new one. Will the history that is linked to the old PayPal email address still be accessible when I make the new email address the primary PayPal email address? Any other things I've to watch out for when making a new email address the primary PayPal address?
#change #emailaddress #paypal
  • Profile picture of the author Scott Burton
    In my experience, yes. Because you are not changing the account, you are changing the email address the account is primarily associated with.

    I'm not aware of any other issues.
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  • Profile picture of the author bigmoney4me
    yes as I recently did that myself. I added a new one with my business name and made it primary and kept the other as a secondary and nothing changed
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    • Profile picture of the author stev
      Originally Posted by bigmoney4me View Post

      yes as I recently did that myself. I added a new one with my business name and made it primary and kept the other as a secondary and nothing changed
      Thanks Scott and bigmoney4me.

      @ bigmoney4me are you able to access the history of your old PayPal address with the new Paypal address being the primary address or should you make the old Paypal address primary again to see history of the old Paypal address?
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      • Profile picture of the author John Rogers
        Originally Posted by stev View Post

        Thanks Scott and bigmoney4me.

        @ bigmoney4me are you able to access the history of your old PayPal address with the new Paypal address being the primary address or should you make the old Paypal address primary again to see history of the old Paypal address?
        All of the activity on one Paypal account, regardless of the number of email addresses, or which one is or was primary, will still show up in the historical transactions for that account.

        John
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  • Profile picture of the author AnniePot
    Yes - you can add another email address and make it the primary address, but for some quirky reason you cannot ever delete the original email address that you opened the account with.

    I've attempted to do that several times and all payments to me just vanish into a big black hole. Immediately I re-enter the original email address, the vanished payments magically appear in my account.

    A year or so ago I went through a lengthy exchange of emails with PayPal trying to resolve it, because they insisted this should not happen, but happening it was. In the end I just gave up and kept the old email address as a secondary one for the account. It's a nuisance because it means also keeping a url I no longer need, but what the heck.

    A...
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