Some stuff I've learned about outsourcing
Over the last few months I've been hiring my own employees to work directly for me either full time or part time and I wanted to share a few of the things that I have them doing and some lessons learned.
1) I'm hiring people from the Philippines and the average full time cost is about $300 per month. This means that the price for a day's work is very low and doing anything mechanical yourself is purely silly unless you are REALLY tapped for funds. You should start hiring people the moment that you possibly can.
2) Forum commenting, blog commenting, article writing and submitting, social bookmarking and social networking are all very SIMPLE things that you can train your outsourcers to do for you on a daily basis. Building mini-nets is another great way to invest their time and your money.
3) Focus on hiring people who have excellent ENGLISH skills, and worry about everything else later, unless you have specific needs that do not fit my description. Filipinos have great English skills, overall. It's not easy to find a perfect english writer, but it's easy to find people good enough to do basic article marketing under a pen name (for backlinks, etc).
4) Use video tools to create training for your people. Jing is free and awesomely easy to use. Show people what you want done, and have them repeat it.
5) Get your outsourcers to send you a daily email to explain what they did, how long it took, what problems they ran into (if any) and how you can help them.
6) Treat them with respect and treat them as you wish to be treated. Enough said. They are not robots.
7) Measure your progress.
8) Build up your team slowly, by reinvesting the proceeds from your projects.
9) Avoid having work done by one person and passed off to another for completion. For example it is better to have ONE person write an article and submit it rather than having it passed off. Wasted time equals less work done. Hire several people and have them trained on everything in time.
10) PayPal is working well in the Philippines now. It's an easy way to pay people. XOOM is also great if you live in the USA (they won't accept foreign credit cards anymore).
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