Refund: Paypal claim...
I got mails from paypal asking me not to deliver the goods till the e-check is cleared..
E-Check fails on attempt 1 some 10 days later.
3 days later e-check clears.. But I was away on that day.. The next day when I return, I see a refund claim in Paypal....
No PM was sent to be by the buyer, no mails, nothing posted on my thread.. I pull out the e-mail id and ask the person if he wants the download link or the refund... Reply came flashing back that link is not needed and refund is what is needed... Then why did they make the payment at first place???
I am ok with giving the refund if he/she really didn't get the download.. But my question is - when I am available in the forum, why do people go directly to Paypal for claim... ?
What system do you people use for product delivery which would provide a better seller protection and tracking?
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