Clickbank Tracking Goes Haywire

3 replies
I'm an aff of Clickbank and have been promoting three products over the last one week. I have sent about 400 hops for each and have gotten about thirty order form impressions(more than thirty) for each of them. Finally I have made only 2 net sales.

The traffic - a bit is article direct links, a bit is presell/review, a bit of it is email.

On saturday, I sent a broadcast out to my list promoting a product. Here's what happened:

After one day, I got a reply from my subscriber that he paid the money but didn't get the book. ANd no one's there to reply him. The sale hasn't been credited to my account either.

I think something's seriously wrong with Clickbank or is it with my account.
#clickbank #haywire #tracking
  • Profile picture of the author Margaret Arumugam
    Originally Posted by tylerdrun View Post

    After one day, I got a reply from my subscriber that he paid the money but didn't get the book. ANd no one's there to reply him. The sale hasn't been credited to my account either.
    Tell him to forward the purchase receipt to you. If an actual purchase has taken place, you can contact the vendor with this and have your issues resolved.
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  • Profile picture of the author Troy Trump
    When you click your link and go to the order page do you see your affiliate id at the bottom? As long as you are getting credit on that page your account/link setup should be ok. Otherwise sounds like a clickbank issue.
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    • Profile picture of the author tylerdrun
      Originally Posted by Troy Trump View Post

      When you click your link and go to the order page do you see your affiliate id at the bottom? As long as you are getting credit on that page your account/link setup should be ok. Otherwise sounds like a clickbank issue.
      Yes. I can see my tracking ID as well as CB aff ID. If it's a CB issue, what's the answer??
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