Just host just suspended my hosting

I never heard of them, I have always used Host Gator. You might want to check them out.

Its never happened to me personally, however I have heard it has happened to many before - sadly many of them have also hosted with justhost. Also there will be a clause written into your contract with them as I assume you have a shared hosting account? Where they can shut you down if you are using resources at a detriment to other users. I would advise you to transfer everything to hostgator or godaddy - never had any problems with them. p.s. don't buy that dedicated server option there is no way you are using enough resources to go down that road!

Godaddy? One of the worst hosts out there, in my opinion. But everyone has different opinions. Hostgator is good, but Hostmonster has the same cpanel and even more features and more generous pricing and perks, so I was go with them.

This happened to me and I host with Hostgator, I had to upgrade to a dedicated but I do have more sites than you...

It was a right pain and my sites were down for about a week and I lost a lot of revenue because of it!

I think, if you are on shared hosting, most host will do this to you if you are using too much resources.

I've never hosted with Justhost, but I should imagine that your sites are still on the server and they will probably transfer these for you when you upgrade or move host.

You could head on over to webhostingtalk.com and check out the discussions on which host to choose. I'm sure you'll find something there.

Its never happened to me before but you dont actually mention what server you are on i would say its a vps but i could be wrong on that one,without further details it hard really to come to a verdict on who was right or wrong.As you dont have access to the server you cannot transfer it to another more reliable hosting company i use wholesaleinternet.net i have 3 dedicated servers with them and they are 100% reliable as i see it its my business and i cannot have unreliable servers or hosting people as down time = loss of revenue which is not good news.

My opinion would be you have 2 options either upgrade with them as i feel you have no choice they wont allow you to carry on with the current server spec or move to another more reliable hosting company.

Hope you get it sorted out quickly.

As for getting you sites back while it is suspended won't be possible. I think the culprit is the website with "article marketing automation plugin"

Ask them which account is the culprit and then tell them you will disable that plugin. When they have done that you need to decide to move your sites or not.

However you will have this problem on any shared hosting host including hostgator. If it is really a issue you might have to go for a VPS which is +- $30-$50. I see jaquarpc is having special at the moment.

Another route to follow is getting a reseller account. I have used a number of hosting companies in my time and I suggest scalahosting. They have a 10gb reseller account for $6.95 a month. They always have a special for $1 for the first month

With a reseller account the domain are all on a separate accounts but you have control over each account.

I was with them for nearly 2 years until I switched to a VPS as I needed root access. They also won't suspend you account for no reason and if they do will only disable the website causing the problem and let you know to correct the problem and they will even help.

If you can't handle the WHM on the reseller account then you must stick to places like hostgator/justhost that oversell and will lock you down as soon as you website gets traffic.

You're much better off going with a reliable hosting service such as hostgator or hostmonster (NEVER Godaddy).

It can still happen if your sites are using too many resources though. I had a site that was using too many resources on Hostgator, and they sent me a polite email saying I had to do something about it. I did and that was the end of the problem.

Before signing up with Bluehost, I asked what happens if my CPU usage goes too high. They said My sites are re-routed for a few seconds thru a second server until the job using the CPU resources is done and switched back. That I would still have zero downtime and never be suspended as a matter of policy.
They were the only host I could find (besides Powweb) that wouldn't suspend an account that spiked the CPU.
PM Dennis Gaskill for an affiliate link if I were you. ( I have one but don't self promote) it is $6.95 a month when you buy 3 years up front. Unlimited, bandwidth, server space, domains, databases, etc.

(Powweb is 7.77, but has deals for the 1st 2 years all the time, but BH is the same price all the time, even when renewing.)

(Both run your site on 2 servers and use load balancing routers to keep one CPU from spiking. Unless you are monitoring NORAD, it is almost impossible to spike a server at either host.)

I always keep my registrar and host separate, so if my host pulls a stunt, I can forward my domains to a different server and my hoster cannot hold everything hostage.

thanks for your replies guys, i emailed customer support back and they gave me the URL of the blog that was causing the problem. It was indeed the blog using the AMA plugin. The thing is that i only had it set to make 1 post per day. Surely this shouldnt use too many system resources? If i owned a huge network of autoblogs it would make sense, but not for 1 blog.

Anyway the customer rep emailed me and said I must ring him to unsuspend my account, I rang the number he provided 5 minutes later and nobody answered. Then he emailed me back and said me sites were back up.

I have decided to move to bluehost

Funny, I'm in the process of switching over to HostMonster after a year with JustHost... I like HM better already. JustHost severely does the nickel-and-dime thing... they promise so much but suck in the end.

Switch over like everyone else said

A friend of mine had his hosting at Bluehost suspended recently for excessive resource usage. He's now switched to Hostgator and doesn't seem to be having a problem.

Switch hosts like the others have said.

And oh yeah. I hope you have backups just in case they pull the trigger. Always have backups. Take them daily or weekly your choice.

Alan,

So they advertise unlimited bandwidth so what.

They are talking about CPU utilization on the server.

never host a wordpress site with any "advanced" plugins on shared hosting. Not if you depend on your site's income.

It is really a poor business decision to shut down like that without a warning. It is false advertising since you need high CPU utilization to accommodate "unlimited" bandwidth. The company should be able to distribute the CPU loads across their servers and send warning reports to the offending site owners.

Alan,

No host is going to advertise that, why because it would put them at a disadvantage to the other 99.9% of the hosts that have the same policy that do not advertise it.

BTW, thanks for the sarcastic comment. I wasn't posting to be smart just posting clarification since the screen shots were not relevant.

This happened to me with a company called Lonex. I only had one site on that account. I did everything that support told me to do, and the site still was problematic for them. I moved it to my bloated GoDaddy account--no problems at all.

I use a total of seven hosts & Lonex is the only one that ever did this to me.

Pattaya-Addict, if you have any social media profiles, I'd take my complaints fully public there. Tweet about them to warn others, for example.

I had a GoDaddy issue one Saturday night; asked my Twitter followers for advice using "GoDaddy" in the message; received real-time assistance from the @GoDaddy twitter account person. Problem solved. Not sure why so many dislike them.

Alan:

For starters, I must congratulate you.

What you have done is generate a lot of traffic, and that is why you got shut down. Seriously, you did nothing wrong, but you did do something right.

Now, on getting your sites back. Forget getting them back up on justhost, it's obvious they can't handle the traffic you're generating anymore.

Call their support, get full backups of the sites, and head over to Voxtreme, and buy a reseller account there. The reason is simple, Vox is big enough to handle what you need, and they don't have a lot of restrictions on what you can do. If need be, I can do all that for you, and am a PM away.

Get it set up, then goto hostindex.com and look on there to do some comparison shopping. If you find you can't beat Voxtreme, then stay there. But if you can, by all means go for it.

I had the same thing happen to me with JustHost. It was odd because I had 13 sites up with them and decided to tear them down and rebuild them. After I had six sites back up they emailed me with the same message, that I was using excessive resources and my account had been suspended.

Like you, they wanted me to upgrade from the $49/year plan to the $149/month plan. There was no prior warning, no opportunity to do one more backup, nothing.

When I joined with them there was no mention of their resources limit being so small - just 40% of the HostGator limit.

I also use HostGator and LunarPages as well as two other hosts I'm testing at the moment and I've never had any problems with any of them.

I have several blogs with HostGator with the number of posts ranging from over 5,000 to one with 16,000. Most of them have WPRobot or Caffeinated Content on them. I have a few close to that with LunarPages as well and no suggestion that anything is wrong.

There's a section on the HostGator cpanel that tells you how much of their resources you're using - no such thing with JustHost. How can you guess about that?

I used to be a WPMager and I know from their forum that Justhost has pulled this shady trick with a tremendous number of them. To be honest, I suspect they'll do it to almost everyone with multiple blogs if you stick around with them long enough.

It really makes me believe the worst about them. There are some scary stories on the web about them, too.

They also own SuperGreen Hosting, by the way, so that's another one to avoid.

I wouldn't touch them with a 10-foot pole.

Oh wait ... they're in England. OK then, I wouldn't touch them with a barge pole.

Dont trust them they are fake. they do that to lots of people. Just because they have many customers they think they can hurt people. They are frauds and they have horrible customer services. Host Gator is the best.

This thread has come at a good time for me - I am also having issues with JustHost. No suspension (yet) but they messed up a transfer of sites of mine, and I have lost income. More than two weeks of back and forth with their Customer Support, and no action. I did not like Hostgator when I was with them though. Their Customer Support was not helpful, and downright rude, which was why I transferred after a year. Just want a decent host who will do things like backup and transfer for you if you are a non-tech (like me). Should be part of the service, shouldn't it? Anyone suggest a provider that helps out like that without charging extra?
Sue

Anyone got an opinion on Netfirms as a host?

Get in writing up front. Only way apparently to avoid it.

That is Justwrong..lol. a pretty smart strategy listed above is to keep hosting and domain reg separate. I also do not host all my sites on one host. This allows me to restore back-ups and point nameservers to another host fairly quickly if needed. I have had no issues to date with sites at Hostgator, hostmonster, fatcow and blue.

I have been using justhost for more than 2 years. I use dedicated IP option and I never faced any problem with their service. I also have some of my sites on Godaddy and I'd say Godaddy sucks. Bluehost is good too, but many times it does not allow me to use the cpanel if I use certain ISPs - they are very strict.

It may be that there was some DDOS attack on some of your websites. You need to find out first what triggered the problem.

I am going through similar dramas with Justhost (not a suspension, but they have messed up a transfer of sites which has left them non-functional), and am definitely ready to get myself a new hosting company. Because I don't have sufficient experience to do backups/restores/transfers my-newbie-self, I am willing to pay a fellow warrior who is able to rescue my account.
Is someone willing to help me, please? PM me.
Thanks,
Sue.

Greg Jacobs of WPMage fame used to recommend JustHost but as I mentioned earlier there were several complaints about them on their forum. I see now he's suggesting CoolHandle. That might tell you something.

Often times, other web hosting companies shot first then ask questions. We do our best to work with the customers and find a positive solution.

If it says unlimited disk or network run away fast. There isn't a single hosting provider that sells "unlimited" disk or network that won't shut you down when you exceed a internally documented soft threshold. Hosting pro's congregate on Webhostingtalk. Thats where this question is better answered.

For what it's worth.....After reading this thread I contacted Hostgator and they told me that they would send an email before doing this type of thing.

Aaron

OMG.. I'M USING JUSTHOST too. But so far didn't received any warning email from them yet. But I found some of my wordpress website easily hacked by hacker..

Yeah, that's really awful. Hosting companies usually give some kind of warning or notice. If I were you, I would move your site to other hosting companies. Hostgator is a pretty good one.

Try to stop using your automated plug in, then send a ticket to JH that if you stop the plug in that causing a problem, you can have your site back online, it usually they will open your account again.

This happened to one of my customers recently and he is hosted with Hostgator and his site was also using an automated content plugin.

He got is sorted fairly quickly and I believe it was Hostgator who told him to install this plugin onto his site WordPress › WP Super Cache WordPress Plugins and that apparently fixes the problem.

Hello,

Ya that happens, it sucks!

Godday, Hostgator, and 1&1 not for me any more.

My friend still uses goddady hosting for his lawn mowing service, he never had any problems at all. Using no scripts and a basic lawn service template seems fine.

I have had great luck with Ebook General Store - web hosting and domain registration no problems at all.

Richard

I use host gator and had them suspend one of my sites for cpu useage. ( Cant use more than 25% i believe is the rule ) My problem was an ajax chat integration I was using on my forum. Took me a while to figure it out but was eventually able to change the frequency of queries it was using. Once i explained that to them what i did they unsuspended the site. Funny thing is i have had tons more people in the chat room using it for 3-4 months prior to the day this happened.

A dedicated server solves all those problems... and you can put as many sites as you want on there without having to worry about which site is usuing what percentage of resources.

You can get a decent dedicated server for about $160 a month

Robert

PS: if someone answers the reason they dont is because $160 a month is to prohibitive MY answer back would be... Well if your not expecting to make more than $160 a month in revenue why did you start in the first place?

Bluehost, Hostgator, and Dreamhost not for me any more.