Someone asked for a paypal refund worth $200, what can i do?

by webfighter 12 replies
I recently sold some service to some person for which he gave me $200 , 2 days later he said that his sites are not working well so i don't need the service and please refund me that $200,

i can't refund him now as i have already paid someone else to complete the service, i am middleman in this job. So what should i do in such a situation. I said that guy that i can't refund you as i have already sent that money to the other person who will complete the job , after which he said that he will give new site where he wants job to be done in few days.

So what should i do now? what if that guy creates dispute in paypal?

any suggestions are welcome.
#main internet marketing discussion forum #$200 #asked #paypal #refund #worth
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  • Profile picture of the author MichaelHiles
    Originally Posted by webfighter View Post

    I recently sold some service to some person for which he gave me $200 , 2 days later he said that his sites are not working well so i don't need the service and please refund me that $200,

    i can't refund him now as i have already paid someone else to complete the service, i am middleman in this job. So what should i do in such a situation. I said that guy that i can't refund you as i have already sent that money to the other person who will complete the job , after which he said that he will give new site where he wants job to be done in few days.

    So what should i do now? what if that guy creates dispute in paypal?

    any suggestions are welcome.

    Pay him back before you get your tail in a real sling.

    Unless your sub is willing to play nice, you'll have to eat the loss because you didn't take the possibility into consideration and sort of created the entire bind that you're in.

    This isn't intended to be harsh, but you really need to learn some business fundamentals and protect yourself before playing office.
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    • Profile picture of the author Jill Carpenter
      Originally Posted by MichaelHiles View Post


      This isn't intended to be harsh, but you really need to learn some business fundamentals and protect yourself before playing office.
      LOL, I like to play office.
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      • Profile picture of the author Robert Oliver
        Just a cost of doing business. Your reputation is
        on the line here, not the person who did the job
        for you.

        I would do a better job of outsourcing next time.

        Robert Oliver
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        full? The difference can mean success or
        failure.
        The simple things seem to be the most
        effective and most overlooked.

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  • Profile picture of the author Jill Carpenter
    Well, you should have a non-refundable retainer in place for these situations. Also, if you are outsourcing someone else to do the work, then you should only give a deposit up front to them and the balance when the work is completed.

    This way your client would have realized they are going to lose a deposit, and who ever you hired gets something for what ever was done, but can be told to stop immediately.

    You should just refund him this time and set yourself some rules for next time.

    Also, if you don't have the money to refund, then you need to learn something there. Personally, when I take a job I don't spend any of my profits until the job is complete and I know the client got the work.
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  • Profile picture of the author webfighter
    Thanks for the replies,
    but he did ask for refund once but i said him that i can't refund so he said he will give another site to work on in future, so i don't think he will ask for refund now or dispute in paypal, will he?
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    • Profile picture of the author R Hagel
      Originally Posted by webfighter View Post

      Thanks for the replies,
      but he did ask for refund once but i said him that i can't refund so he said he will give another site to work on in future, so i don't think he will ask for refund now or dispute in paypal, will he?

      We're not mind readers or psychics, so we can't tell you what the guy is going to do. He may file a dispute... or he may not. You need to be prepared to professionally handle whatever comes next.

      Cheers,
      Becky
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  • Profile picture of the author Black Hat Cat
    Banned
    Originally Posted by webfighter View Post

    I recently sold some service to some person for which he gave me $200 , 2 days later he said that his sites are not working well so i don't need the service and please refund me that $200,

    i can't refund him now as i have already paid someone else to complete the service, i am middleman in this job. So what should i do in such a situation. I said that guy that i can't refund you as i have already sent that money to the other person who will complete the job , after which he said that he will give new site where he wants job to be done in few days.

    So what should i do now? what if that guy creates dispute in paypal?

    any suggestions are welcome.
    Do you even have a money back guarantee to begin with? As for filing a dispute with Paypal, what are they going to do? If the money isn't there, it isn't there. I don't think they guarantee services anyway.

    Pay him back before you get your tail in a real sling.
    In a real sling for what....performing services he was paid to do?
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    • Profile picture of the author MichaelHiles
      Originally Posted by Black Hat Cat View Post

      Do you even have a money back guarantee to begin with? As for filing a dispute with Paypal, what are they going to do? If the money isn't there, it isn't there. I don't think they guarantee services anyway.



      In a real sling for what....performing services he was paid to do?
      Many state UCC laws provide for a right of rescission, particularly when there aren't written contracts involved.

      Paypal doesn't care. They're weighted towards the buyer and his account could be jeopardized regardless of circumstances... right or wrong. If this is his primary means of payment settlement, it could present a problem for him.
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  • Profile picture of the author Jason Jensen
    Unfortunately, this is part of this business. I've been on both sides before. I've paid for sh!tty work and wanted my money back. Then I've provided a service that someone didn't like so I had to refund it.
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  • Profile picture of the author Doolder
    Refund him, your reputation is all you got in this business. He could file a complaint in Paypal but if he's really determined to take you down he could also very easily report you to sites like ripoffreport or scambusters (even if your business is genuine), destroy your reputation in forums and so on... Ultimately, this could make you lose a LOT more than $200.

    You shouldn't just refund him and forget about it though. It's important that you assess whether it's just him being unfair or you not providing exactly what your clients are waiting for. Do what it takes to avoid these situations in the future.
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  • Profile picture of the author cashcow
    I said that guy that i can't refund you as i have already sent that money to the other person who will complete the job , after which he said that he will give new site where he wants job to be done in few days.
    Sounds to me like the guy would be willing to just have you work on a different site. Looks like he decided he just didn't want to proceed with the original site.

    So what's the big deal - just have your outsourcer work on the new site for the guy and you get to keep the money .... Unless your outsourcer already did all the work?
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