3 times trying to get access with digital lock down pro

So the site digital lock down pro was recommended to me by someone on here, so I went there it said 7 days free access, sign up here. So i get to the order page.. To find out there are 2 options

Paypal
AlertBuy ( this button didnt even work )

I click paypal, it goes through and says I will be billed after 7 days, it then gets to the success page and the page is blank

I then get a email from paypal, showing im actively subscribed but I cant access the members area with my email and password that they even emailed to me. It just says I need to pay again ( when i have already done so and paypal has confirmed the subscription )

I email on April 21 at 3.26pm

I get a reply back April 22 at 10.26am so just under 24hrs and the reply was not we shall check out the success page or see.. it was

"Hello ,

If it's an echeck it would be upgraded when it clears to us.

also, let me know what it's for, we get dozens daily.

Best regards,
Mike"

I email back Mike same day, April 22, 3:15pm to say no its not paypall echeck if he goes check his account he will see its just regular and I provided my subscription number. I told him that the success page was blank after paypal and now every time i go to login it just keeps taking me back to the order page, wanting me to pay again.. Ok so that was April 22, afternoon..

By the following day April 23, 2:47pm ( now close to 48hrs later from my first email on April 21st 3:36pm and now the 7 day trial only had 5 days left and I still have no access.)

I still have heard nothing, and i still cannot get in..

So i cancelled my subscription and thought umm maybe it was just a glitch 1st time around

So i signed up again, went back through the whole paypal process and same again got blank success page, active subscription but cant login to members area it just keeps taking me to order page. So we are now 48hrs later.. and no fix. So i email to say that im giving up

I then get a response on same day April 23 at 5:20 pm saying

"Sorry, I'm not on the computer 24 hrs a day, you haven't had to wait longer than 24 hrs.

That's actually really good.

If you give up so easy you will never make a dime.

Sorry to see ya go,
Mike"

Well, first off that is incorrect it has been over 48hrs and 2 attempts on the website to access and at no point was any mention of we will look into this or try to fix this

So I have emailed back again ( maybe im an idiot for doing this ) but I gave them a 3rd chance to redeem themselves...

I have yet to hear back and once again on my 3rd attempt, I still cannot login to their website So I have given up, screw them

Now im a first time customer with this service and damn... this is pretty disappointing experience, Over 48hrs of waiting to get access, with a website that doesnt appear to work, with support who doesnt appear to be even attempting to fix this issue

What are you thoughts folks?? Has anyone else run into these issues with them??

I was on my 3rd time trying and ive given up on their service as it has not installed any confidence in me.

if you get all these isssues BEFORE you even try there service.. what issues are you going to get upon using there service???