One of my clients calls and then emails me to say he has purchased and to say "Thanks Chris! I really appreciate you sharing this with me"
So I log into my stats to see how many other $1500 sales I made.
You guessed it. THEIR stats show NO sales and 12 clickthrus.
I call my client who immediately sends me his receipt number and then says: "Chris - They took my money but no download link! - even several hours later"
NOTE: This guy is not a novice - he owns one of Australia's leading web design companies and so yes he did clear cookies before clicking on my affiliate link.
Obviously, I have emailed the support guys of the program in question but this kind of thing really does leave you with a sick feeling in the pit of your stomach.
Big Affiliate Launch.
Affiliate tracking software doesn't record clicks.
Sales made but they don't show.
What makes me hopping mad is that this kind of stuff happens ALL the time. I was speaking with a couple of well-known marketers just last night and we were each saying how much this kind of thing sucks.
It is utterly inexcusable.
Do the math. If this happens to just 100 people like me there's $150,000 that affiliates miss out on.
I am left thinking: Okay - there is 1 sale that I do know about - how many more that I don't?