Geeze, sorry, I didn't mean to SHOCK you!

30 replies
Just a bit of advice to those new to building their email list. PLEASE avoid being overly dramatic in your email subject lines. You may get a few more "opens" by being dramatic, but I can almost guarantee you're going to get even more "unsubscribes".

It seems like the latest "me too" subject line is something containing the words...

"I'm SHOCKED at you!"

Really? Because I didn't respond to your previous junk sales pitch, you're shocked that I didn't open my wallet to you? I'll bet you had no idea I was even on your list, let alone be 'shocked' at me. Get real.

Another subject line that has been making the rounds is...

"You up?" or "Are you still awake?"

Is that supposed to make me think you're a close friend that needs to discuss a personal matter in the wee hours of the night? The h*ll?

And what's with the...

"You've received a commission!"

...but upon opening your email, it's a sales pitch to join some run-of-the-mill commission program.


Don't LIE or be deceptive in your subject line!

Attracting attention to your email is tougher than ever these days, but using desperate tactics like these are only making you LOSE list subscribers.

I could list dozens of other examples, but I hope this is enough to get the point across.

The bottom line is, BUILD TRUST with your list, and you will prosper.



.
#geeze #shock
  • Profile picture of the author neno
    Very nice advice Gene. Actually such subject lines frustrate me and most of the time I unsubscribe from such list.
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  • Profile picture of the author Imran Naseem
    Banned
    I have had my fair share of pathetic ones.

    "Notification of payment received"

    "Hey You"

    "GET THIS NOW"

    They simply end up in the recycle bin.
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    • Profile picture of the author iamchrisgreen
      Originally Posted by Imran Naseem View Post

      I have had my fair share of pathetic ones.

      "Notification of payment received"

      "Hey You"

      "GET THIS NOW"

      They simply end up in the recycle bin.

      I think I sent those, sorry


      (not really!!, for anyone thinking I did)
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  • Profile picture of the author R Hagel
    If someone takes the time to build a good relationship with their list, they don't need to use shocking headlines.

    For example, think of Paul Myer's newsletter. He could leave the subject line blank and folks would open it anyway, just as soon as they noticed it was from Paul.

    Part of the problem is the way people build their lists. They offer freebies to encourage people to join (nothing wrong with that). But sometimes they offer these freebies without ever mentioning that the person is now going to start receiving a newsletter.

    So what happens? They have a list of folks who joined to get a freebie and don't really care one way or another about the newsletter. They may not even know a newsletter is coming.

    End result? The list is kind of flat and unresponsive (some "subscribers" may have even used throwaway email addresses). The marketer starts freaking cuz he always heard the money is in the list. So he starts tossing out increasingly more "shocking" and downright deceptive headlines to get some kind of response out of his list.

    Of course the moment he starts using deceptive headlines (like the "notification of payment received" example), he further damages what little relationship he may have had with his list. The list gets even more unresponsive. The marketer grows more desperate... and the cycle continues.


    ***

    Of course I'm not saying that's what happens all the time or even in the majority of cases, but that's my theory of why you sometimes see deceptive headlines.

    Cheers,
    Becky
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    • Profile picture of the author Rod Cortez
      Originally Posted by R Hagel View Post

      If someone takes the time to build a good relationship with their list, they don't need to use shocking headlines.

      For example, think of Paul Myer's newsletter. He could leave the subject line blank and folks would open it anyway, just as soon as they noticed it was from Paul.

      Part of the problem is the way people build their lists. They offer freebies to encourage people to join (nothing wrong with that). But sometimes they offer these freebies without ever mentioning that the person is now going to start receiving a newsletter.

      So what happens? They have a list of folks who joined to get a freebie and don't really care one way or another about the newsletter. They may not even know a newsletter is coming.

      End result? The list is kind of flat and unresponsive (some "subscribers" may have even used throwaway email addresses). The marketer starts freaking cuz he always heard the money is in the list. So he starts tossing out increasingly more "shocking" and downright deceptive headlines to get some kind of response out of his list.

      Of course the moment he starts using deceptive headlines (like the "notification of payment received" example), he further damages what little relationship he may have had with his list. The list gets even more unresponsive. The marketer grows more desperate... and the cycle continues.


      ***

      Of course I'm not saying that's what happens all the time or even in the majority of cases, but that's my theory of why you sometimes see deceptive headlines.

      Cheers,
      Becky
      Amen to that Becky,

      I've been on Paul's list for what seems like forever. It's one newsletter I would NEVER unsub from. Though Paul and I do not know one another personally we have exchanged a few PMs and e-mails over the years and for some reason I feel like I know the guy.

      He could write "You're a bloody moron" in the subject heading and I would still open and read the e-mail because he definitely has done a good job in building a readership relationship with me (though I'm not advocating this Paul).

      I see a lot of marketers focusing on the short-term conversion while sacrificing the life time value fo the customer. They seem to forget that it easier to keep a customer than to get a new one.

      RoD
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  • Profile picture of the author LarryC
    Some other overused ones are "urgent!" or "important: open immediately!"

    One of my favorites, though, is "personal," in the subject line of an e-mail that goes out to thousands of people!
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    • Profile picture of the author Bjarne Eldhuset
      Geeze, sorry, I didn't mean to SHOCK you!
      You didn't! :-)
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  • Profile picture of the author activetrader
    Some of the most pathetic headlines I've unsubscribed from were:

    'Your ClickBank Check' or 'Your ClickBank Commission'.

    When I open it I see it's from a marketer who is simply trying to push something, and has no relevance to my Clickbank accounts. Pathetic.
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    Me

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  • Profile picture of the author Frank Ayres
    i have just had a load of payment recieved ones and i unsubscribed from them all.

    I think people that use this kind of title is very misleading and i dont want to do business with them
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  • Profile picture of the author cashcow
    I really hate the "You've received a commission!" ones because some of the programs I get commissions from do send emails like that.

    So I'm always excited to open them and then I find out it is just for some lame product someone wants me to buy. Doesn't make me like them nor does it make me want to buy their product!

    Lee
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    Gone Fishing
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  • Profile picture of the author Gene Pimentel
    Just got one with the subject:

    URGENT: open immediately (critical)

    Of course it was just a one paragraph sales pitch with a link to clickbank product. Nothing critical or urgent about it.

    The funniest part is, the unsubscribe link was on line 7179!!! Over 7000 lines of blank space to scroll through to get to the unsubscribe. Just mind blowing how these people think.
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    • Profile picture of the author FredJones
      Like everyone else, I get amazing emails too.

      Interestingly, while I do know the conventions of IM to a reasonable extent as far as theory is concerned, and sell some good physical products (beside digital ones), I did not own a list till date.

      Today - literally today - I wrote 7 emails for a physical product that I sell - the form (AWeber) is yet to be made.

      And I announed a bonus in my 6th email - by the way, the bonus would still be given if the person purchases since shipping comes from the merchant for a physical thing.

      But you know what? I have tried to be gentle, helpful and almost without sales pitch (oh yeah I do have the sales pitch, but triedd to minimize it) and absolutely no dramatic headline.

      Tell me, which product in the world needs a drama to sell, if it anyway gives you sufficient benefits?
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  • Profile picture of the author LarryC
    Yes, the ones that say "payment" or "commission" are worst of all. Of course, most companies, like Clickbank, don't even send such notices. Why would I trust someone who has lied to me before I even started reading his e-mail?
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  • Profile picture of the author Emily Meeks
    Emails like these pop up like weeds all the time. I tend to let most emails sit there anyway, though, so unless somebody can write a natural, non-dramatic headline, I just say, "Have fun paying your Aweber fees..."
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    In all that you do, know your True INTENT...

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  • Profile picture of the author Ilya Feynberg
    Here here! I second this. I don't even open up those emails...just delete and move on. Or if I do, it's just to unsubscribe.
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    • Profile picture of the author Bill Farnham
      I've been getting a lot of "Your Friend 'So and So' Recommends..." emails of late.

      They all read like "Your Friend 'Inhales His Own Gas' Recommends..."

      First off, he's not my friend, secondly, I don't care what he recommends, thirdly, the from address is usually something like "realfreshair at gmail.com.

      I'd rather be shocked.

      Urgently...:p

      ~Bill
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  • Profile picture of the author Dennis Gaskill
    Originally Posted by Gene Pimentel View Post

    It seems like the latest "me too" subject line is something containing the words...
    I think you nailed the real crux of the problem right there . . . copycatting. If all you ever do is copycat others, you're never going to get past the training wheels stage.

    Everyone has a measure of creativity. You just need to use it without fear. Originality will take you farther than "me-too'ing" your way down someone else's path. Find your own path for crying out loud!

    That's not to say we can't learn from others, but if we don't learn to make our own path we'll never discover our own unique island of success.
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    Just when you think you've got it all figured out, someone changes the rules.

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    • Profile picture of the author Karen Blundell
      It's really sad really...
      I don't know how long it's going to take people to realize that the more desperate they are about making money, the less the money will come.

      those desperate subject lines don't cut it. They end up in my junk mail folder or deleted.
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      • Profile picture of the author ChrisGuthrie
        Perhaps you could list out various other email subject headings that you've had success with instead of the bad ones you listed above?
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        • Profile picture of the author Dennis Gaskill
          Originally Posted by ChrisGuthrie View Post

          Perhaps you could list out various other email subject headings that you've had success with instead of the bad ones you listed above?
          I can't answer for Gene, but I'll give you three of my most successful ones, at of the ones that come to mind immediately:

          Thanks, [name]!

          Most people naturally want to know what they're being thanked for. This was for a list that I have a long established relationship with. I simply thanked them for being on my mailing list and gave them a free gift. The page where they grabbed their free gift had a one-time offer. I sold around 300 units.

          [name], I need your opinion on something.

          Most people love offering their opinion, and many like to help others out when they can too. Of course, you do need to have an issue that you want their opinion about. In my case it was about proposed changes to a member site I own. The response was terrific, plus I gained some new ideas, and just telling folks on my list that weren't members about the coming changes resulted in an immediate influx of about 40-50 new paying members.

          Special Edition

          Yep, that's it. It went out to my regular newsletter subscribers. Folks want to know what's special. We like special. Special is special!
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          Just when you think you've got it all figured out, someone changes the rules.

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          • Profile picture of the author scrofford
            Originally Posted by Dennis Gaskill View Post


            Special Edition

            Yep, that's it. It went out to my regular newsletter subscribers. Folks want to know what's special. We like special. Special is special!
            I once knew a special guy named Ed!
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        • Profile picture of the author Gene Pimentel
          I create subject lines based on the content I'm including in the email (what a concept!). I don't write a subject line as I would an ad headline. I want my list subscribers to trust they'll get exactly what the subject line says. Yes, there have been a few times I've experimented with dramatics, but really make an effort to keep it absolutely truthful and relevant.

          So my subject lines are generally very boring, but I'd much rather have that then making people feel deceived.

          Here's a Great New Service I found...
          Thank you for participating...
          Have you seen my latest post?...
          How to find keyword-rich domains in seconds...

          Those are just some of the subject lines I've used. Bottom line is that my goal is not to get as many people to open my email as possible -- it's to get as many people as possible to WANT to open my future emails regardless of the subject line.

          Originally Posted by ChrisGuthrie View Post

          Perhaps you could list out various other email subject headings that you've had success with instead of the bad ones you listed above?
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  • Profile picture of the author Raydal
    I learned from Mark Joyner (CIMM) some years ago from tests
    that he ran that those kind of subject lines do get higher
    open rates but often lower conversions.

    I advocate using stronger subject lines later in an autoresponder
    series because you are about to lose the subscriber as a
    customer anyway, but those examples are a little too strong
    EXCEPT you really know that your market can bear them.

    -Ray Edwards
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    • Profile picture of the author Dennis Gaskill
      Originally Posted by Raydal View Post

      I learned from Mark Joyner (CIMM) some years ago from tests
      that he ran that those kind of subject lines do get higher
      open rates but often lower conversions.
      Higher open rates with lower conversions...excellent point, Ray.

      I wonder how many people who use subject lines like that bother to test, and if they do, bother to go beyond open rates and measure actual conversions? Not many, I'm guessing, because I think most of them are just copycatting and not thinking for themselves.
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      Just when you think you've got it all figured out, someone changes the rules.

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  • Profile picture of the author richgrad
    Yes, what's up with the "You've received a commission" email headline?

    You're only setting people up for disappointment and disgust because they thought one of their genuine sales notification emails came in... but you're just sending them a sales pitch!
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  • Profile picture of the author Dave Gammage
    One of my peeves relate to emails I get with a link in them and maybe 6 hours later or the next day I'll get a "Oops - I sent the wrong link" email.

    Too many of those hit my inbox to be mere coincidence. I can understand accidentally doing this once or twice. But over and over? It's a thinly disguised tactic to get me to open their email.

    Other faves:

    "This is a NETWORK WIDE ALERT!"
    "They MELTED our servers!"
    "It's about your mom..." (Yes - I have actually received one like this - and guess what? Mom wasn't mentioned...surprise!)
    "How come you didn't (buy/become a member/get on my webinar/etc.)??"

    Dennis and Gene's examples above are good subjects to use; stick with the subject of the content! :-)
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  • Profile picture of the author LIndaB
    The subject line I really detest is: "XXX product is now open! Go, Go, GO!!!!" like we're a bunch of cattle that need to be herded. It gets an unsubscribe every time from me. And even if I'm planning to buy whatever is being launched, I don't buy it from that marketer's affiliate link.
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    • Profile picture of the author Gene Pimentel
      I'm with you on that! That is one of the subject lines that irritates me the most -- "go! Go! GO!!! They treat us like we're just sitting by my inbox waiting for them to be ready. The reply I always want to send them is -- Go away! GO Away! GO AWAY!!!

      Originally Posted by LIndaB View Post

      The subject line I really detest is: "XXX product is now open! Go, Go, GO!!!!" like we're a bunch of cattle that need to be herded. It gets an unsubscribe every time from me. And even if I'm planning to buy whatever is being launched, I don't buy it from that marketer's affiliate link.
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  • Profile picture of the author Underground SEO
    very good pointers, if only a few more would abide by these, the amount of "You just received a commission" emails I get nowadays is just ridiculous and makes sure I leave whoever's list it is sending me them.
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  • Profile picture of the author JasonB
    Emails, with the subject lines you have mentioned above are definitely targeted at the newbies, because, they are just programmed to open emails of that nature.
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