I just thought I would share a quick experience I had with a potential new client this week. He works in the fitness industry and came to us with an interesting project. 'Eddie' James took the call, got some details, and then we had a talk and called back to get some more information.
My Biggest Online Mistake - What's Yours?
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I just thought I would share a quick experience I had with a potential new client this week.
He works in the fitness industry and came to us with an interesting project. 'Eddie' James took the call, got some details, and then we had a talk and called back to get some more information.
Right from the start of the call, I made it clear that I was getting information together to provide an accurate quote for a bespoke package. Instead the prospect pushed and pushed for a price on the phone.
Then he started talking about a very low price as if I had mentioned it myself.
The deal didn't go ahead, because I cut it short.
The reason ? Well, overtime I've given a rough quote, the actual job has always turned out to be very different from what was discussed. So now, I don't let anyone force me to give out a quote - in the case of this prospect it meant they were ejected!
He works in the fitness industry and came to us with an interesting project. 'Eddie' James took the call, got some details, and then we had a talk and called back to get some more information.
Right from the start of the call, I made it clear that I was getting information together to provide an accurate quote for a bespoke package. Instead the prospect pushed and pushed for a price on the phone.
Then he started talking about a very low price as if I had mentioned it myself.
The deal didn't go ahead, because I cut it short.
The reason ? Well, overtime I've given a rough quote, the actual job has always turned out to be very different from what was discussed. So now, I don't let anyone force me to give out a quote - in the case of this prospect it meant they were ejected!
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