My Biggest Online Mistake - What's Yours?
He works in the fitness industry and came to us with an interesting project. 'Eddie' James took the call, got some details, and then we had a talk and called back to get some more information.
Right from the start of the call, I made it clear that I was getting information together to provide an accurate quote for a bespoke package. Instead the prospect pushed and pushed for a price on the phone.
Then he started talking about a very low price as if I had mentioned it myself.
The deal didn't go ahead, because I cut it short.
The reason ? Well, overtime I've given a rough quote, the actual job has always turned out to be very different from what was discussed. So now, I don't let anyone force me to give out a quote - in the case of this prospect it meant they were ejected!
Founder of JVZoo. All around good guy :)
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