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Is Aweber causing you to lose subscribers?

by scrofford
20 replies
This is a major problem as far as I am concerned. I opt in to a list that is built with Aweber, am sent to the check your email in a moment page (if it's a double opt in) and check my email and NOTHING. It happened today. Everytime I opt in to a list and they use Aweber, it either takes forever to be sent the confirmation link, or even after confirming, I never see the link to the free product or whatever it is.

I really think this is a problem and causes people who use Aweber to lose money or subscribers. I quit Aweber because of this. I am going to go with Getresponse. Does anyone have this problem?
#aweber #causing #lose #subscribers
  • Profile picture of the author smplylvn
    I don't think I am having a problem like that.

    I made a new list for a promotion and tested the subscribe. I got the confirmation email before I got the my email account to check it.
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  • Profile picture of the author Mohammad Afaq
    It happens, but doesn't happen all the times.
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  • Profile picture of the author Rob Whisonant
    I have had it happen many times when signing up to a list that uses Aweber. If the email is not their when I check for it, 99% of the time I just delete it once it does arrive without clicking the confirmation link.

    Would love to see that problem solved.

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    Rob Whisonant
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    • Profile picture of the author scrofford
      Originally Posted by Rob Whisonant View Post

      I have had it happen many times when signing up to a list that uses Aweber. If the email is not their when I check for it, 99% of the time I just delete it once it does arrive without clicking the confirmation link.

      Would love to see that problem solved.

      Re's
      Rob Whisonant
      Well I am solving the prob for me. I am not going to keep using them! As far as opting in to a list that uses Aweber, I will just delete it if I don't get what I was opting in for. I really think that this problem can hurt a marketers reputation.
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      • Profile picture of the author ishboo
        Yea, I use GetResponse myself. They are the best to use for two reasons (and now, three in your case).

        They let me use co-registration leads for one...

        and they let me import my entire pre-existing DOUBLE OPT-IN email list as well. One thing I HATE about AWeber is they won't let me import my email lists (that I have spent the last 10 years building) into their system without sending them a confirmation message first.

        It's like...

        "Dudes! They ALREADY confirmed! Like five years ago!"

        Especially when it's my customer lists for different products and affiliate promotions.

        No company should ever force you to give up ANY of your customer lists to use them as an autoresponder/list management service. GetResonse is a good move. I have also used EmailAces, but the closest thing to the email deliverability rates without the loss of importing without needing a double opt-in is GetResponse.
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  • Profile picture of the author williamrs
    Weird... It has never happened to me... The emails arrive very fast and almost never go to the spam folder (this is the reason why self-hosted autoresponders can't beat Aweber).


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  • Profile picture of the author Rob Whisonant
    Getresponse is starting to look better and better. I handle my emailing list in-house at the moment but have been thinking about moving it. Still not sure though.

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    Rob Whisonant
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  • Profile picture of the author entrepreneurjay
    I agree getresponse is looking rather enticing they have a lot of options I noticed Aweber does not. I like the adding video to your opt-in form add on I wish Aweber would have this and if they do I am not aware of it.

    It would really increase conversion rates.
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    • Profile picture of the author la dominatrix
      Originally Posted by entrepreneurjay View Post

      I agree getresponse is looking rather enticing they have a lot of options I noticed Aweber does not. I like the adding video to your opt-in form add on I wish Aweber would have this and if they do I am not aware of it.

      It would really increase conversion rates.
      I have been unhappy with Aweber for some time mostly because of the slowness of their response as has been said it happens enough but this sounds good to me. Perhaps it is time to change
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  • Profile picture of the author cronyoo
    hi,
    i think also that scrofford about your opinion about that which seems to me right at that point thanks for sharing that

    thanks
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    • Profile picture of the author Paul Myers
      Yeah. They really suck. They're so screwed up I can't get my long-term confirmation rate over 86%.

      [/sarcasm]

      Yeah. That's the real confirmation rate on my newsletter. 83% to 86%, with little variation outside that range. If they were as bad as you suggest, it would be a LOT lower, doncha think?

      I don't know what's causing the problem you're seeing, but I have never signed up for an Aweber-hosted list and failed to receive either the initial email or the confirmation request.

      Never.

      I've seen one drop into the bulk folder at Yahoo, but that's it. Just the one.

      Generalizing your personal experience into a systemic problem is not a sound way to form good policy.


      Paul
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      • Profile picture of the author ishboo
        Originally Posted by Paul Myers View Post

        Yeah. They really suck. They're so screwed up I can't get my long-term confirmation rate over 86%.

        [/sarcasm]

        Yeah. That's the real confirmation rate on my newsletter. 83% to 86%, with little variation outside that range. If they were as bad as you suggest, it would be a LOT lower, doncha think?

        I don't know what's causing the problem you're seeing, but I have never signed up for an Aweber-hosted list and failed to receive either the initial email or the confirmation request.

        Never.

        I've seen one drop into the bulk folder at Yahoo, but that's it. Just the one.

        Generalizing your personal experience into a systemic problem is not a sound way to form good policy.


        Paul
        Hi Paul,

        You make a good point (as always - lol). Sometimes I get off topic with what question was actually asked. I do agree, the reason for the deliverability is probably NOT AWeber. I only use GetResponse because they let me use co-reg leads.
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  • Profile picture of the author Riz
    I've not had any problems with Aweber yet.

    I'm sure GetResponse also has their problems. Or do they? I don't know cos i've never used them as Aweber has always been good to me
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  • Profile picture of the author Imran Naseem
    Banned
    Aweber has had its fair share of problems but personally they have been great so far in the time I have been using them. I do not know what I would do without them.
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  • Profile picture of the author Randy Smith
    Originally Posted by scrofford View Post

    This is a major problem as far as I am concerned. I opt in to a list that is built with Aweber, am sent to the check your email in a moment page (if it's a double opt in) and check my email and NOTHING. It happened today. Everytime I opt in to a list and they use Aweber, it either takes forever to be sent the confirmation link, or even after confirming, I never see the link to the free product or whatever it is.

    I really think this is a problem and causes people who use Aweber to lose money or subscribers. I quit Aweber because of this. I am going to go with Getresponse. Does anyone have this problem?
    Have you considered it may NOT be the autoresponders fault?

    I mention this because at wizardresponderpro.com we do get a few people asking why it takes so long to deliver a confirmation message... and yet others are impressed at how quickly they come through.

    On exploring the why's of it all - it seems that our messages are sent out straight away, and providers like gmail deliver them instantly... whereas some isp's can take up to 30 minutes to allow the message through their systems.

    So we can only confirm it's not a delay from our end - but clients never seem to want to chase up their isp's.....
    And those that do are usually given a runaround and no clear answer!

    Therefore I would suspect that Aweber operate in the same way and send out the message immediately, and the delay will be at the isp who does the final stage of delivery!


    Randy
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    • Profile picture of the author Paul Myers
      Randy,
      On exploring the why's of it all - it seems that our messages are sent out straight away, and providers like gmail deliver them instantly... whereas some isp's can take up to 30 minutes to allow the message through their systems.
      This can be particularly problematic with Yahoo, which often has resource problems and other issues which result in very slow delivery of email from bulk sources.

      Gmail has some smaller occasional issues with delays, but nothing like Yahoo's.


      Paul
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      Stop by Paul's Pub - my little hangout on Facebook.

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  • Profile picture of the author WealthCoachPro
    Yes I get this happening to me, but it seems like its only on a few lists. It doesn't happen all the time.
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  • Profile picture of the author Andy Immotna
    Confirmation emails arrived in an instant for aWeber but lately, I experienced some delays for 10-15 minutes...

    Still thinking on moving to GetResponse.. They've improved tremendously the past month.
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  • Profile picture of the author Rod Cortez
    Originally Posted by scrofford View Post

    This is a major problem as far as I am concerned. I opt in to a list that is built with Aweber, am sent to the check your email in a moment page (if it's a double opt in) and check my email and NOTHING. It happened today. Everytime I opt in to a list and they use Aweber, it either takes forever to be sent the confirmation link, or even after confirming, I never see the link to the free product or whatever it is.

    I really think this is a problem and causes people who use Aweber to lose money or subscribers. I quit Aweber because of this. I am going to go with Getresponse. Does anyone have this problem?
    How many times have you tested this? With how many e-mails? We've tested Aweber's platform with millions of e-mails for well over 5 years now and have not encountered this "major problem". Did you benchmark this versus Email Aces, Getresponse, Constant Contact, etc. with the same number of e-mails so you could validate the data as being unique enough to be considered a problem? I would love to see the data that made you come to this conclusion.

    Auotresponder threads very seldom have accurate information because most people don't test their opinions or even their short experiences.

    So the answer to your question is "no", we do not have this problem. There are also a myriad of reasons why an e-mail did not make it to someone's inbox that are beyond any autoresponder company's control.

    RoD
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