Calling for all the GEEKS out there!

24 replies
One of my blogs is causing me lots of headaches, acting up all the time. Now it's got an ugly blue background that I "thought" I had got rid of, but the thing is back...

Also there is an unexplicable "INCLUDE_DATA" at the top left.

Can you please help me in the right direction to understand what is going on with my blog and fix it once for all?

Here it is, so you can see what it looks like Affiliate Success Methods.com
#calling #geeks
  • Profile picture of the author wiseleo
    Corrupt theme or incompatible plugin.

    Turn off all plugins - did the problem go away?
    If not, switch theme and re-upload it.
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  • Profile picture of the author craigc1980
    Sounds like a tables issue. Could be a conflict with my sql or it could just be the theme you installed.

    Could just have missing strings or files or maybe the file could be corrupt

    Cant really say until i see the site

    Craig
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  • Profile picture of the author marcdonovan
    If you look at the page source, you can see this:
    </head>
    INCLUDE_DATA
    <body class="home">
    which is not legit HTML, so I'm with wiseleo, you have plugins/themes that are not playing well. Disable them one-by-one until you see the problem disappear. Then you will have your culprit.

    The blue background is your theme. Try changing the theme settings or uploading a different theme. I don't think it is ugly. I kinda like it, but then I like blue.

    Your site is pretty slow. I would think that is penalizing you in the serps since that is a very big factor in seo. Might want to consider changing your hosting.
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    • Profile picture of the author craigc1980
      Originally Posted by marcdonovan View Post

      If you look at the page source, you can see this:
      </head>
      INCLUDE_DATA
      <body class="home">
      which is not legit HTML, so I'm with wiseleo, you have plugins/themes that are not playing well. Disable them one-by-one until you see the problem disappear. Then you will have your culprit.

      The blue background is your theme. Try changing the theme settings or uploading a different theme. I don't think it is ugly. I kinda like it, but then I like blue.

      Your site is pretty slow. I would think that is penalizing you in the serps since that is a very big factor in seo. Might want to consider changing your hosting.


      Hey Marcdonovan


      I would normally agree with that but i have been given the same advice when this happened to me and it was the wrong advice.

      Sometimes when you install plugins it misplaces php code so disabling the plugin might not even work.

      I had to actually go into the code itself and fix the line breaks.

      You have to remember wordpress themes are not set up the same as an actual html site.

      Database reacts funny with alot of code and plugins
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      • Profile picture of the author marcdonovan
        This post says you have probably been hacked. I would compare your header.php file with a copy from a fresh install.

        One link on the bottom of that page shows the lengths hackers will go through to keep you hacked. Wipe clean and redo is the best, but this time, put the following lines in your .htaccess file:

        <Directory "(blog path on server)/wp-admin">
        RewriteEngine On
        AllowOverride FileInfo Limit Options Indexes
        Options FollowSymLinks
        </Directory>

        <Files wp-login.php>
        Order Deny,Allow
        Deny from all
        Allow from (your ip or dynamic dns name here)
        </Files>

        I use a free dynamic dns company so when my isp changes my ip, all I have to do is update the dynamic dns.
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    • Profile picture of the author Sylviane
      The blue background is your theme. Try changing the theme settings or uploading a different theme. I don't think it is ugly. I kinda like it, but then I like blue.
      No, the blue is not part of the theme. I've had that theme a long time, and the background is white. I was actually able to take it off, but it reapeared on its own.

      thanks for your feedbacks though and I am going to try to unload and re- upload the theme.
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  • Profile picture of the author marcdonovan
    It's fast now. Probably my isp, so disregard the slow.

    BTW, I hate popups. Your site has a rather annoying one. Might want to program that so it only pops once, or better yet, never.
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  • Profile picture of the author marcdonovan
    You got me curious about WP security and I found a pretty good article on how to beef it up. His advice is way better than my own.
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    • Profile picture of the author Sylviane
      BTW, I hate popups. Your site has a rather annoying one. Might want to program that so it only pops once, or better yet, never.
      LOL, if you don't have a pop up, then you are probably not building a list. My pop up is to offer something FREE and if people don't want it, well they just close. Very simple.
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      • Profile picture of the author Sylviane
        Your site is pretty slow. I would think that is penalizing you in the serps since that is a very big factor in seo. Might want to consider changing your hosting.
        No, I don't think I would want to do this, I'm with Hostgator
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        • Profile picture of the author Intrepreneur
          Originally Posted by Sylviane View Post

          No, I don't think I would want to do this, I'm with Hostgator
          Yes - that's a problem. They're one of the slowest hosts out there.
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          • Profile picture of the author Sylviane
            Originally Posted by Intrepreneur View Post

            Yes - that's a problem. They're one of the slowest hosts out there.
            Wow, I have to say... that is the first time I hear this! Is that so????? all the successful people I know use it!
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          • Profile picture of the author craigc1980
            Originally Posted by Intrepreneur View Post

            Yes - that's a problem. They're one of the slowest hosts out there.
            I personally love hostgator. I never had a problem with my servers being slow.

            All my sites are on hostgator and never had issues.

            I would think with them being one of the top 10 hosting companies out there i would of heard complaints about there servers
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            • Profile picture of the author marcdonovan
              I repeat, my slow report was my ISP. I checked other sites and they were all slow, so disregard my slow report.

              In order to remove that INCLUDE_DATA, you need to edit your header.php in the theme directory that you have selected in your admin panel. You will find it in there after the /header tag at the very bottom. You could also just upload a new copy of your theme. This will overwrite your header.php file.

              BUT! you need to heed what I posted before, you have probably been hacked. The best way to fix this is to start over and follow all of the directions in the link I posted. You cannot find all of the backdoors that these guys leave, so you are faced with wipe and redo the right way. You don't have link spam now, but $20 wager you will soon when they come visit you.
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  • Profile picture of the author RichardDean
    Hello,

    Sylviane

    Don't get mad about people not liking pop ups. We don't like them... that is why most browsers have pop up blockers built in, then us marketing people find ways to beat the blockers.... and again we hate pop ups.

    Your pop up pops at the wrong time... allow people time before you jam a pop up in their face. I'm trying to read your site and bam it got in my way what did I do... close it.

    I read a little of your site i like I'm ready to sign up but now I can't.

    I like the blue also just get rid of the html code at top will look ok then make that silver text white.

    Richard
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    • Profile picture of the author Sylviane
      Originally Posted by RichardDean View Post

      Hello,

      Sylviane

      Don't get mad about people not liking pop ups. We don't like them... that is why most browsers have pop up blockers built in, then us marketing people find ways to beat the blockers.... and again we hate pop ups.

      Your pop up pops at the wrong time... allow people time before you jam a pop up in their face. I'm trying to read your site and bam it got in my way what did I do... close it.

      I read a little of your site i like I'm ready to sign up but now I can't.

      I like the blue also just get rid of the html code at top will look ok then make that silver text white.

      Richard
      All right. Thanks for you insight. I will take note. As for the blue background, no this has to go. It really does look better in white, but I guess it's a matter of taste.
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  • Profile picture of the author Sylviane
    Ok, I've got rid of all the different themes I had on my blog and the blue went away, but I don't know how to get rid of the INCLUDE_DATA??? any idea???
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  • Profile picture of the author RichardDean
    Just looked the blue was still there and also the html code

    Keep trying

    richard
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    • Profile picture of the author Sylviane
      What happens is that I was able to delete ALL the themes that I had there, but there are NO option to delete the last one, which would be the them that is seen now. What would be the best way to be able to delete this theme (if at all possible)? So, I could then re upload it.
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      • Profile picture of the author stevendbrady
        Originally Posted by Sylviane View Post

        What happens is that I was able to delete ALL the themes that I had there, but there are NO option to delete the last one, which would be the them that is seen now. What would be the best way to be able to delete this theme (if at all possible)? So, I could then re upload it.
        Two options that I'm sure will work ...

        1. Install a different theme, activate it, then delete delete the theme with issues.

        2. Install Single Click Plugin Updater. It allows you to install a theme over itself. I love it because when I'm developing themes, I don't have to switch around to reinstall a theme.

        Single Click Plugin Updater WordPress Plugin | W-Shadow.com
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      • Profile picture of the author Istvan Horvath
        Originally Posted by Sylviane View Post

        What would be the best way to be able to delete this theme (if at all possible)?
        Th obvious answer is FTP. I just don't get it why nobody thinks of it

        And for that text appearing in all themes - check the index.php in the root directory of your WP install.
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  • Profile picture of the author Charleskidd
    I had these small scripting errors before. I know your with hostgator so just call them up and tell them your problem. I did the same with my blog and I'm with bluehost, they took care of the problem right away.
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