OK it's another moan...

72 replies
So why the trend to blast me with a video as soon as I load your sales page. Why have marketer's stopped supplying an off button.

There are some of us out there still who would sooner read the page rather than listen to you drone.

Please give me the off button back

Kim
#moan
  • Profile picture of the author richgrad
    Here you go...

    OFF BUTTON

    Lol... cheer up... just exit or hit pause... or contact the website owner.

    One of my blog readers wrote in to tell me the frequency of the pop-up for my email subscription web form was too high and distracted him from reading my content... I went ahead and fixed it. Ask nicely and maybe they'll listen? =)
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  • Profile picture of the author Robert Puddy
    Originally Posted by Kim Standerline View Post

    So why the trend to blast me with a video as soon as I load your sales page. Why have marketer's stopped supplying an off button.

    There are some of us out there still who would sooner read the page rather than listen to you drone.

    Please give me the off button back

    Kim
    Question for you Kim...

    If catering for your likes on a sales page brought in 100 sales a day

    But you found that taking away the off button, or any choice but watch or leave generated 120 sales per day...

    Which method would you use.

    Robert
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    • Profile picture of the author David McKee
      Originally Posted by Robert Puddy View Post

      Question for you Kim...

      If catering for your likes on a sales page brought in 100 sales a day

      But you found that taking away the off button, or any choice but watch or leave generated 120 sales per day...

      Which method would you use?

      Robert
      I must admit this bothers me somewhat, but I have to also remember that as a marketer, I have a different paradigm than many who will hit this page - and as Robert indicated:

      "The only fair fight is the one you win" and if videos with no button is the winner statistically, well...

      -DTM
      III
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      • Profile picture of the author Bill Farnham
        Kim,

        Most of those videos pause if you click on the screen. Have you tried doing that?

        Just asking...

        ~Bill
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    • Profile picture of the author Daniel Brock
      Originally Posted by Robert Puddy View Post

      Question for you Kim...

      If catering for your likes on a sales page brought in 100 sales a day

      But you found that taking away the off button, or any choice but watch or leave generated 120 sales per day...

      Which method would you use.

      Robert
      Hah! Robert always explains it perfectly
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    • Profile picture of the author drmani
      Originally Posted by Robert Puddy View Post

      Question for you Kim...

      If catering for your likes on a sales page brought in 100 sales a day

      But you found that taking away the off button, or any choice but watch or leave generated 120 sales per day...

      Which method would you use.

      Robert
      Good question, Robert. Here's a slightly different perspective
      on it.

      Sometimes, we tend to OVER-simplify things.

      What if... you got 120 sales with that auto-play audio,
      BUT those whom you annoyed with it are actually potential
      buyers of higher-ticket products?!

      You might get 20% more buyers of your $19 front-end - but
      miss out on 75% sales on your $500 follow-on product...
      and this test wouldn't show that obviously.

      That's a metric that could easily get lost when you do
      'superficial' testing of one (or few) variables. The
      permutations and combinations of a 'winner' in the real
      sense are too complex to be measured by a simple test
      like this one.

      Also, why not just offer a TEXT version of a video
      sales letter, the way infoproducts have a PDF transcript
      of audio or video courses? I demand it for higher priced
      programs, and don't buy the audio/video-ONLY programs
      except when they are absolutely essential - because I
      learn better through reading.

      Others who are better auditory or kinesthetic learners
      may have different choices - and Stephen Pierce taught
      me very early in my online career that the successful
      seller caters to as many different tastes as possible,
      to maximize impact.

      All success
      Dr.Mani
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      • Profile picture of the author Midas3 Consulting
        Originally Posted by drmani View Post

        Good question, Robert. Here's a slightly different perspective
        on it.

        Sometimes, we tend to OVER-simplify things.

        What if... you got 120 sales with that auto-play audio,
        BUT those whom you annoyed with it are actually potential
        buyers of higher-ticket products?!

        You might get 20% more buyers of your $19 front-end - but
        miss out on 75% sales on your $500 follow-on product...
        and this test wouldn't show that obviously.
        Dr.Mani
        Same applies in reverse.

        What if you would have got 120 sales from long copy
        but you annoyed those who prefer video.

        Simple metric testing works because if you have half
        a clue about your audience you know your approximate
        visitor value over "x" period.

        It's then relatively simple to determine where you're "at"
        over the period over your backend sales.

        It should also be noted that any of your points
        are only really relevant for some folks.

        There are guys making 6 and 7 figures with ease
        with no more than 2 products and JV's.

        I'll agree, the more products in your backend
        the more you'll need to test a long term visitor
        value.

        Sometimes, when it walks like a duck, sounds
        like a duck.. it's just a duck.

        For reference, re offering long copy, we found
        adding it to the same page lowered sales -
        dramatically for us, results my differ.
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  • Profile picture of the author Zack Lim
    Hi Kim,

    The marketers might have already done some testing and the video sales letter might be giving them the most profits.

    If the majority of the customers are fine with this method, I think more marketers will continue to use this strategy.

    Zack
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  • Profile picture of the author Nick Brighton
    Wow Kim, you're being a bit of a grumble bum lately aren't you?! :p

    Unfortunately, I totally agree with Robert - when all is said and done, it's what makes money that matters.

    The fact is, you'll piss off 90% of the world, no matter who you are or what you do...in marketing or otherwise.

    But it's the 10% that pay you money, want to marry you, find you sexually attractive, speak highly of you and look up to you.

    I wish it were more, but hey...as long as you can find that 10%, who cares?
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    • Profile picture of the author Kim Standerline
      I'm auditioning for Grumpy Old Women lol

      Originally Posted by Nick Brighton View Post

      Wow Kim, you're being a bit of a grumble bum lately aren't you?! :p
      Seriously I get the fact that vids obviously work very well, but giving someone the opportunity to either rewind, pause etc is surely gonna pick up that percentage that are either on dial up or like to read etc.

      Hmm I'll let you all know when I find something else to whinge about lol

      Kim
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by Kim Standerline View Post

        I'm auditioning for Grumpy Old Women lol



        Seriously I get the fact that vids obviously work very well, but giving someone the opportunity to either rewind, pause etc is surely gonna pick up that percentage that are either on dial up or like to read etc.

        Hmm I'll let you all know when I find something else to whinge about lol

        Kim
        Not from my testing. No controls = more sales so far.
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        • Profile picture of the author Gary King
          Originally Posted by Thomas Belknap View Post

          Not from my testing. No controls = more sales so far.
          Hey Thomas,

          How long are your vids on average?

          Thanks.
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          • Profile picture of the author Tom B
            Banned
            Originally Posted by Gary King View Post

            Hey Thomas,

            How long are your vids on average?

            Thanks.
            Right now 10 to 15 minutes.

            I am about to test a series of roughly 5 minute videos.
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        • Profile picture of the author JayXtreme
          Originally Posted by Thomas Belknap View Post

          Not from my testing. No controls = more sales so far.
          Yup.... I concur.

          But a fine balance is testing. Long term testing (i.e. after sale etc).

          What happens after the sale is more of a concern for me.

          I can always make sales, but repeat business and a happy niche are things that I focus on when testing different things...

          If something up front increases sales right now, but brings a higher refund rate and less responsive list afterwards.... maybe something needs changing.

          The jury is out right now, nothing conclusive to report, I'm just saying that these little things can make a difference down the line...

          It's too deep for me to discuss close to midnight, but you see where I'm going?

          Peace

          Jay
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          • Profile picture of the author Tom B
            Banned
            Originally Posted by JayXtreme View Post

            Yup.... I concur.

            But a fine balance is testing. Long term testing (i.e. after sale etc).

            What happens after the sale is more of a concern for me.

            I can always make sales, but repeat business and a happy niche are things that I focus on when testing different things...

            If something up front increases sales right now, but brings a higher refund rate and less responsive list afterwards.... maybe something needs changing.

            The jury is out right now, nothing conclusive to report, I'm just saying that these little things can make a difference down the line...

            It's too deep for me to discuss close to midnight, but you see where I'm going?

            Peace

            Jay
            So far no change after the sale but still a little early. I either don't have any refunds guarantee or a long one so there is still testing to be done.

            I am more than likely selling something different which will make our end result differ. I only sell software right now and am able to build up a relationship through the support of that software. Support takes up time but it is very effective in relationship building.

            Get some sleep, Jay. You are making us look bad by working hard. Maybe you didn't get the internet lifestyle memo.
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            • Profile picture of the author Jill Carpenter
              Apparently the consensus is that is converts better - but I can't bring myself to even think about doing it.

              When I first started to see it happen I would open another tab and do other things while it played through - but have now gone to just closing it out if they don't tell me exactly how long the video is.

              I can just go to another forum and get the recap of what the real offer is.

              It doesn't seem to work for those of us who review these videos on a regular basis - but I'm guessing we are not the target audience.
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              • Profile picture of the author Alan Petersen
                Even if it might work most folks are just following the herd and the strategy will be flogged to death. That's why you see it come in waves. One a well-known person uses it, watch out... here come the no-testing copy cats.

                Then everyone sees the others doing it so by golly it must work. So next we know we're all given 30 minute videos that auto-play without an obvious pause and no FF/Rewind.

                Then they'll post here how IM doesn't work and they're not making money and they don't know what they're doing wrong. :p
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                • Profile picture of the author Tom B
                  Banned
                  Originally Posted by Alan Petersen View Post

                  Even if it might work most folks are just following the herd and the strategy will be flogged to death. That's why you see it come in waves. One a well-known person uses it, watch out... here come the no-testing copy cats.

                  Then everyone sees the others doing it so by golly it must work. So next we know we're all given 30 minute videos that auto-play without an obvious pause and no FF/Rewind.

                  Then they'll post here how IM doesn't work and they're not making money and they don't know what they're doing wrong. :p
                  Kind of like long sales letters and how they are structured, eh?
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                  • Profile picture of the author Alan Petersen
                    Originally Posted by Thomas Belknap View Post

                    Kind of like long sales letters and how they are structured, eh?
                    We're talking about videos. At least long sales letters have a long track record of success. And you can read books like John Caples Tested Advertising Methods (written in the 1930's) and a lot of other data to back it up for years and years.

                    So if we're going to follow something blindly at least there is data out there that shows it works.

                    Hey I'm a video guy myself (although I don't use the video strategy in the OP) I'm just saying.
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                  • Profile picture of the author Jeff Henshaw
                    Here is my personal and not business take on this thread:

                    Obviously people who are using videos for their courses and sales pages without any backup scripts in real TEXT, don't care about the segment of the market who live in the country.
                    I agree. I have a "fast" broadband connection, but being located at the end of my telephone exchange range, I get less than half of what I pay for. Video is a pain in the butt for me as a viewer, but if it sells, then I will go for it.

                    "The only fair fight is the one you win" and if videos with no button is the winner statistically, well...
                    Where is the evidence for this??

                    I just agreed with you a few minutes ago in your other thread, especially about video sales pages with no controls. I hate not knowing how long the video is going to be, not being able to fast forward or rewind, and not knowing what the price is going to be until their script decides to enable the visibility of that part of the page.
                    I feel the same way myself looking solely from the viewer/consumer perspective!

                    Not from my testing. No controls = more sales so far.
                    I can't dispute such statements but I just wish that there was some detailed evidence. This would help both camps in this 'debate'.

                    Kind of like long sales letters and how they are structured, eh?
                    The reader has control over a sales page or sales letter, so they can move about freely. With video or audio the freedom is less. This may be good or detrimental to marketers - I don't know.

                    I hate to pick up quotes (as I have done above) which may be then taken out of context. I do feel however, that if Warriors who have tested extensively that being discussed, could come up with some evidence of what initially is most effective, then that would help us all.

                    I say initially, because I appreciate that to evaluate the longer term money value of individuals signed up by the various methods is a lenghty process.

                    Just my thoughts,

                    Jeff.
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                    • Profile picture of the author Tom B
                      Banned
                      Originally Posted by Jeff Henshaw View Post

                      Here is my personal and not business take on this thread:

                      I agree. I have a "fast" broadband connection, but being located at the end of my telephone exchange range, I get less than half of what I pay for. Video is a pain in the butt for me as a viewer, but if it sells, then I will go for it.

                      Where is the evidence for this??

                      I feel the same way myself looking solely from the viewer/consumer perspective!

                      I can't dispute such statements but I just wish that there was some detailed evidence. This would help both camps in this 'debate'.

                      The reader has control over a sales page or sales letter, so they can move about freely. With video or audio the freedom is less. This may be good or detrimental to marketers - I don't know.

                      I hate to pick up quotes (as I have done above) which may be then taken out of context. I do feel however, that if Warriors who have tested extensively that being discussed, could come up with some evidence of what initially is most effective, then that would help us all.

                      I say initially, because I appreciate that to evaluate the longer term money value of individuals signed up by the various methods is a lenghty process.

                      Just my thoughts,

                      Jeff.
                      Jeff, you need to test this yourself.

                      No one should be taking anything said as gospel without testing it themselves.

                      I don't see how my testing data will help you anyway since there can be so many variables in what I am promoting and to whom.
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                    • Profile picture of the author Midas3 Consulting
                      Originally Posted by Jeff Henshaw View Post

                      Where is the evidence for this??
                      Jeff.
                      In what sense Jeff ?

                      The evidence is in the testing done
                      between the two formats in a
                      A/B split.

                      What "evidence" are you looking
                      for ?

                      I doubt God's going to pop down
                      with his Google Webmaster
                      results enshrined into a tablet
                      of stone.

                      Everybody needs to run their own
                      tests in their own niches and
                      depending on traffic source.

                      There's zero guarantee whatsoever
                      that what works for one, works
                      for all.
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              • Profile picture of the author Gary King
                Originally Posted by avenuegirl View Post

                Apparently the consensus is that is converts better - but I can't bring myself to even think about doing it.

                When I first started to see it happen I would open another tab and do other things while it played through - but have now gone to just closing it out if they don't tell me exactly how long the video is.

                I can just go to another forum and get the recap of what the real offer is.

                It doesn't seem to work for those of us who review these videos on a regular basis - but I'm guessing we are not the target audience.
                I would agree Jill - seems we aren't the primary target, eh?

                Just a point to ponder - you mention you can't bring yourself to trying it - could that be an opportunity to push the envelope a bit and step outside your (our/others') comfort zone?

                I'm not a fan of them either as I've said, but maybe worth testing, no?
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              • Profile picture of the author Black Hat Cat
                Banned
                Originally Posted by avenuegirl View Post

                Apparently the consensus is that is converts better...
                Pssst....don't believe everything you read in forums.
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              • Profile picture of the author Karen Blundell
                Originally Posted by avenuegirl View Post

                Apparently the consensus is that is converts better - but I can't bring myself to even think about doing it.

                When I first started to see it happen I would open another tab and do other things while it played through - but have now gone to just closing it out if they don't tell me exactly how long the video is.

                I can just go to another forum and get the recap of what the real offer is.

                It doesn't seem to work for those of us who review these videos on a regular basis - but I'm guessing we are not the target audience.
                because I'm such a geeky web standards type of person, placing a video on a site with no controls to market any product is an absolute faux pas in my books.

                I was always under the impression that you should do your best to make the majority of your site visitors happy.

                Sales conversions are not as important to me as having return visitors who want to spend time on my site, subscribe to my newsletter and feeds, and buy from me because they have taken the time to browse through my site, gotten to know me and have built a relationship with me.
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  • Profile picture of the author sbucciarel
    Banned
    Obviously people who are using videos for their courses and sales pages without any backup scripts in real TEXT, don't care about the segment of the market who live in the country and are on dialup or about countries where bandwidth is limited.

    I'm in the first category so those sales pages, products, etc that are video save me a lot of money because I can just discount them altogether and not waste any more time there.
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  • Profile picture of the author Pete Egeler
    I'm with Kim! And, I just leave.

    It appears that one of the problems is nobody is using any "standard" type of video player any more. I see more names I've never heard of than ever before. Must be some places selling cheap video players "missing a few parts" at discount prices.

    Pete

    Funny. When I made a post last night about too much video & not enough text, not a single person agreed. TEXT, people. TEXT.
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    • Profile picture of the author Martin Luxton
      Originally Posted by Pete Egeler View Post


      Funny. When I made a post last night about too much video & not enough text, not a single person agreed. TEXT, people. TEXT.
      Pete,

      What is this strange thing called "TEXT"?

      Martin
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    • Profile picture of the author Vincent Moore
      Originally Posted by Pete Egeler View Post

      I'm with Kim! And, I just leave.

      Funny. When I made a post last night about too much video & not enough text, not a single person agreed. TEXT, people. TEXT.
      Pete, I just agreed with you a few minutes ago in your other thread, especially about video sales pages with no controls. I hate not knowing how long the video is going to be, not being able to fast forward or rewind, and not knowing what the price is going to be until their script decides to enable the visibility of that part of the page. Instead, I just leave.

      I know video works but not for every customer. In my case you're actually alienating the potential customer before the customer decides if it's something they might actually be interested in.

      Vince
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  • Profile picture of the author Tom B
    Banned
    Originally Posted by Kim Standerline View Post

    So why the trend to blast me with a video as soon as I load your sales page. Why have marketer's stopped supplying an off button.

    There are some of us out there still who would sooner read the page rather than listen to you drone.

    Please give me the off button back

    Kim
    Luckily, there are more people interested in the video.
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  • Profile picture of the author Ernie Lo
    I agree its very annoying. Videos are great but please dont auto play them and give us a way to pause the video! Also don't hide how long the video goes for....if you need to do that, chances are its too long in the first place.

    Write a good sales page and people will tend to watch the video anyway...and those who hate reading will go straight to the video....this way you dont piss anyone off.
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  • Profile picture of the author BenBrandes
    haha, if I really want to watch it I usually just turn my sound down for the first 10 minutes of intro until they actually get to the point.

    But like most people are saying, at the end of the day it's about what converts the best
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  • Profile picture of the author Scott Ames
    I'm not a big fan of video without controls. Sometimes I like to pause, or go back when I want to hear something again. Sometimes I just want to cut to the chase and forward to something more interesting than the last trip to Maui.
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  • Profile picture of the author Gary King
    The no controls thing (especially) and video only sales pages have been discussed frequently. I'm still on board with giving me some kind of controls. I *get* that the idea is to not let me skip to the part about the price, etc., but hey, honestly, if I'm looking at it, have no indication of how long it is (because of no controls/timeline), I gotta be pretty bored or very hungry for the cake they are selling to sit mindlessly and wait for what could be a minute or an hour. I'm gone when I see the page built that way.
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  • Profile picture of the author Raydal
    The worst thing you can do to a marketer is market to them.

    I'll NEVER take my clue from marketers about what they
    like and don't like, because 99% of the time what they
    don't like is what works.

    I hate sales people selling to me because I can see
    through all their strategies. But I still have to respect
    that they are using what works on the majority of
    prospects.

    -Ray Edwards
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    • Profile picture of the author jordan08
      I can see the point from both sides.

      I personally hate when I can't escape an uninvited video or one of those stupid "take this survey in order to get into this site" pop-ups, but hey, if it's making them money then who am I to complain??

      Ayesha
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      • Profile picture of the author Kay King
        I can - and will - escape from sites that annoy me and those videos where I have no control do annoy me.

        When marketers began using auto-run videos I would routinely stop the video but after reading some of the text might go back and restart/watch the video.

        If you've test the "must see" video and increased conversions, that's a good reason to use it. Just means I'm not in your target audience.

        kay
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        • Profile picture of the author MelMAC
          That onslaught of sound must be working. Otherwise why would they use it? I assume they aren't marketing to me.

          Most everything that is popular in IM, such as endlessly long squeeze pages, annoys the heck out of me. And videos! They are so long! I can get tons of stuff done instead of sitting there watching some dude (or chick) ramble on until they get to some tiny one or two sentence point.

          I read fast.

          But folks love video and apparently it sells.

          Who am I to complain?

          (Wandering off to open up my software and work on that darn video right after I finish up the squeeze page).
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  • Profile picture of the author thescribe
    I, too, am annoyed with this new tactic, since I am a reader. So I usually just leave. However, some people seem to enjoy watching these video sales pages. My personal preference is the option to turn off the video and read the sales letter, though.
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  • Profile picture of the author Emily Meeks
    I always listen to music when I'm on the computer. Someone's stupid sales pitch out of nowhere is not only jarring, but is extremely annoying when I try to turn it off (when my computer slows down significantly trying to play two forms of media at once, and then to add insult to injury I get a "WAIT don't leeeeave me" popup >.<)

    Sure, it means a few extra sales for the marketer, I get that, but I sure as hell won't be a customer.
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  • Profile picture of the author TelegramSam
    Originally Posted by Kim Standerline View Post

    So why the trend to blast me with a video as soon as I load your sales page. Why have marketer's stopped supplying an off button.

    There are some of us out there still who would sooner read the page rather than listen to you drone.

    Please give me the off button back

    Kim

    You have probably already used the "Off Button" in situations like this.

    In fact there are usually two.

    The first is the Back button and the second is a little X in the top right corner of your browser.

    I use them quite often ;-)

    Sam
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    • Profile picture of the author Aussie_Al
      99% of the time I have the sound off on my computer so the problem doesn't bother me

      As a customer - I do prefer the good ol' sales letter compared to a sales video though
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  • Profile picture of the author LB
    Originally Posted by Kim Standerline View Post

    So why the trend to blast me with a video as soon as I load your sales page. Why have marketer's stopped supplying an off button.
    Because in every test I've run conversions increase when the "off button" is eliminated.
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    • Profile picture of the author zerofill
      Either way you look at it those video sales pages I feel work... only my opinion...

      I think it would be a bit odd looking if they gave people 2 options... watch my video or read the sales page. What you will find those is some of these offers have a video only sales page and have another clone of the product out with a long old school 5 mile long page...

      When you are targeting people that are new to Internet Marketing or whatever dream or possibility or reality is being sold... I think those video sales pages work and the reason being is because it is a lot easier to get excitement, scarcity, and just plain feeling across. It is much harder to do with text as we often see for an example just by reading a forum...How often does the point someone is trying to get across totally different than what someone else thought they meant in text? Voice inflection is lost in text... Many copywriters will argue to death that video sucks blah blah...but there are places for both of them.

      I used to fix up classic cars and sell them as a hobby... You know when I first started doing that people were all into it being original...the dashboard gauges, the shifter, color, even the motor being numbers matching...

      You know what happened to that area of classic cars? It is about dead... People care now is it a big block/4 spd car and the color I want? I don't care if it was a a real big block car...is it the bright red with the striping I want?

      So the moral of that story is...people change in waves...

      So do I think for some products that video works better than a long sales letter? Yep...definitely... they both still have their place but video also allows people that aren't that good at copywriting but good at speaking to pull in sales.
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      • Profile picture of the author Midas3 Consulting
        Originally Posted by zerofill View Post

        they both still have their place but video also allows people that aren't that good at copywriting but good at speaking to pull in sales.
        Not really Donald, you still need copyrighting skills
        on a video sales page. Well, let's say it
        depends on the type of video , there's
        at least 3 different types of sales copy video.

        There's a lot of folks who sorta fall
        into the category you're talking about
        guys with a software package or something
        that are basically just showing screen
        shots in video and chatting, that's one
        type and probably yeah, helps their
        crappy "copy".

        There's an entirely different camp who
        are using the "powerpoint" style where
        every word of the audio is visible on the
        screen.

        These videos when done right , and by
        the big players are following a very
        precise formula in terms of structure.

        You dam well better understand exactly
        how to structure a sales copy video and
        you better be able to push all the same
        buttons you do in copy, even more so
        at times.

        We are veering off the issue which is video
        with autoplay / controls or just video
        but it's important people do understand,
        if you just throw up a video thinking
        because your copy's crap it's going to
        improve you're in for a rude awakening.

        There's some big copy guys out there
        capitalizing on this market right now, the
        smart guys are still paying the big
        names to do the video copy instead
        of the long copy.
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        • Profile picture of the author zerofill
          Originally Posted by SimonHarrison View Post

          Not really Donald, you still need copyrighting skills
          on a video sales page. Well, let's say it
          depends on the type of video , there's
          at least 3 different types of sales copy video.
          I wasn't trying to make it sound like you could be clueless and make a video sales page and do well.

          On the contrary...you still need to follow a format...

          What I am saying is that it takes a lot of time to craft a written sales page to invoke the same emotion that a sentence that wouldn't do the same when read alone...will do with a voice behind it.

          Someone who is a good speaker knows how to get their point across and create emotion when speaking... I'm not talking about someone that just has a DJ voice...

          Someone who is a good copywriter knows how to get their point across and create emotion when writing...
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          • Profile picture of the author Tom B
            Banned
            Originally Posted by zerofill View Post

            I wasn't trying to make it sound like you could be clueless and make a video sales page and do well.

            On the contrary...you still need to follow a format...

            What I am saying is that it takes a lot of time to craft a written sales page to invoke the same emotion that a sentence that wouldn't do the same when read alone...will do with a voice behind it.

            Someone who is a good speaker knows how to get their point across and create emotion when speaking... I'm not talking about someone that just has a DJ voice...

            Someone who is a good copywriter knows how to get their point across and create emotion when writing...

            Great point Don.

            You can also use music and visuals to help create that emotion.
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  • Profile picture of the author GeorgR.
    i am one of those people who is (mostly) appalled by videos. I just hate people dragging on and on about irrelevant stuff when i can get to the GIST what i need with a simple text and screen shot.

    80% of all sites who present me a video of some kind i immediately close. Yes, i know i am in the minority with this but that's just me
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    • Profile picture of the author Janet Sawyer
      I like to just click view source and see where "eventually" they may be trying to take me to.

      Then click the "x" to see if they are offering it cheaper............
      Then Click the "x" again to see if there is even a better deal...

      Then just carry on working.

      If it's straight to the point video, I don't really mind the odd few minutes, but anything that's long winded and drivel just gets the back button treatment.
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    • Profile picture of the author Monika Mundell
      Originally Posted by GeorgR. View Post

      i am one of those people who is (mostly) appalled by videos. I just hate people dragging on and on about irrelevant stuff when i can get to the GIST what i need with a simple text and screen shot.

      80% of all sites who present me a video of some kind i immediately close. Yes, i know i am in the minority with this but that's just me
      You are not alone George, me too. You might be surprised that more and more people are getting annoyed with autoplay videos. I do get they are a marketing ploy to get higher conversions, but find they insult a watcher's intelligence by assuming we are stupid enough to keep on watching because of the missing off button.
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  • Profile picture of the author Midas3 Consulting
    Tried both ways.

    Really wanted "with controls" to outperform
    the control.

    Sadly , it died on it's arse.

    No controls almost doubled the sales on one site
    and pretty much tripled the opt in's on another.

    It's reasonably simple as to why they work.

    People can't FF to the end, and if you make a
    compelling reason immediately as to what
    benefit they get if they get to the end, they
    will watch, when you allow them FF, they
    don't get to see the benefits, so when the
    ol' "buy" button appears, there's no sales
    process that's been undertaken.

    The other reason is becoming committed.

    The average length is 10 -15 minutes,
    once they have been involved for 3-5
    minutes they feel they have to carry
    on if they can't pause it, otherwise
    they have to start again. They feel
    invested time wise and don't want to waste
    that time.

    We ran a simple A/B , it was frankly
    staggering the difference and the bottom
    line in terms of revenue = A LOT.

    We are now considering converting all
    our long copy type sites to videos
    with no controls.

    For reference, very very few can't actually
    be paused by simply clicking on the player.
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  • Profile picture of the author beccalynn
    Oy....I could have written this post myself. It's so annoying, and I usually just end up closing the site altogether. Methinks this method is backfiring more than it's working.
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    • Profile picture of the author Tom B
      Banned
      Originally Posted by beccalynn View Post

      Oy....I could have written this post myself. It's so annoying, and I usually just end up closing the site altogether. Methinks this method is backfiring more than it's working.
      You methinking wrongly.
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  • Profile picture of the author BH_Winchester
    Sadly these video pitches do increase sales - and so does removing their stop buttons. While it may not convert as much with experienced web users, it does with most other individuals. You can turn a very large profit that way.

    Cheers,
    Bruce
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  • Profile picture of the author jficarro
    BUT... I was told by the GURUs that videos shouldn't have controls! :\
    Now what do I do???? I need another video to tell me! Only $197 and it has an off button!
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    • Profile picture of the author edwood
      I'm with Kim and the other 'text' folks on this one.

      Okay, if I can skip through the video to get to the 'meat', that's fine. But if I have to sit through 30 minutes just to find out the price... no thanks.

      I found the Twittollower video particularly annoying. I just wanted to get the price and get the URL to sign up. I had to wait for half an hour even though I was ready to sign up from the get-go.

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  • Profile picture of the author TheNewGuy2010
    Originally Posted by Kim Standerline View Post

    So why the trend to blast me with a video as soon as I load your sales page. Why have marketer's stopped supplying an off button.

    There are some of us out there still who would sooner read the page rather than listen to you drone.

    Please give me the off button back

    Kim

    I guess you have nothing better to do.

    Be happy you can afford whatever it is you are buying from those sales pages. If you don't like the vidoe, move on.

    I don't like paying for gas, but I pay for it anyway........because I like driving.
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    • Profile picture of the author Kim Standerline
      I have plenty of better stuff to do thanks, not sure what your comment added to what has actually turned out to be a very interesting thread.

      Originally Posted by TheNewGuy2010 View Post

      I guess you have nothing better to do.

      Be happy you can afford whatever it is you are buying from those sales pages. If you don't like the vidoe, move on.

      I don't like paying for gas, but I pay for it anyway........because I like driving.
      Roger you always have something interesting to say

      Originally Posted by ExRat View Post

      Hi,

      This question just keeps on coming around...

      It's a filtering process and it's very effective.

      Any savvy business person who is considering a purchase will not allow the seller to dictate and control the variables surrounding the pitch. A savvy buyer will manipulate the environment to put themselves in a position of power, and will thwart the seller's ability to do the same.

      My favourite example is the managing director who only said two words to me repeatedly throughout my thirty-minute pitch, in response to anything I said - 'best price.' Unfortunately I was only 18 years old and only had one weapon - determination. I lost.

      In this example (video) if someone is willing to allow the seller to insist that they sit there for an unspecified amount of time to achieve their aim (discovering the offer and price) - in other words, they must experience the full pitch (unless they mute) with no other option except leaving the page forever - and the prospect is willing to accept this arrangement - then the prospect has successfully categorised/filtered themselves on behalf of the seller as someone who is perhaps naive, inexperienced, of the consumer mindset, dazzled by the sales spiel, hooked etc.

      In short, they are easy meat.

      Logically, the product is likely to be of the type that would get a refund or bad feedback from someone who is less naive, more experienced etc.

      Therefore the seller wants to totally avoid wasting the time of those more advanced prospects who would have buyer's remorse or possibly feel misled by the pitch - and this system effectively repulses those prospects from the off and ensures that only those who would continue to be suckered right through the marketing funnel are likely to end up in the funnel in the first place.

      Those who are confused by this system should pat themselves on the back for objecting to finding themselves in a forced pitch, but should possibly also kick themselves for a variety of other things which it would probably be unwise for me to spell out.
      Ok I'll take it on the chin that these types of vids outperform those with controls, and accept that I'm obviously not the "target" market

      Cheers
      Kim
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      • Profile picture of the author Midas3 Consulting
        Originally Posted by Kim Standerline View Post


        Ok I'll take it on the chin that these types of vids outperform those with controls, and accept that I'm obviously not the "target" market


        Kim
        I would just add that they outperform for certain
        people, niches and certain traffic sources.

        There's is zero guarantee it would work on all.

        This is the key point , folks really need to take
        on board.
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  • Profile picture of the author JennSpencerIM
    Or at least a PAUSE! Some marketers have lost me because I get a call I have to answer or worst yet my internet browser crashes and it makes me start at the beginning again! OFF and PAUSE are mandatory IMHO.
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  • It's autoplay that's annoying. If the prospect wants to watch it, they'll watch it and you'll have a better chance of getting the sale because they're already on the road of taking actions you want them to take. Throwing it in their face like that will cause many to do what I do -- close the tab.
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  • Profile picture of the author trevord92
    I can't help but wonder whether the unstoppable video's close cousin, the informercial, would wait until the end of the advert before allowing people to order.
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    • Profile picture of the author ExRat
      Hi,

      This question just keeps on coming around...

      It's a filtering process and it's very effective.

      Any savvy business person who is considering a purchase will not allow the seller to dictate and control the variables surrounding the pitch. A savvy buyer will manipulate the environment to put themselves in a position of power, and will thwart the seller's ability to do the same.

      My favourite example is the managing director who only said two words to me repeatedly throughout my thirty-minute pitch, in response to anything I said - 'best price.' Unfortunately I was only 18 years old and only had one weapon - determination. I lost.

      In this example (video) if someone is willing to allow the seller to insist that they sit there for an unspecified amount of time to achieve their aim (discovering the offer and price) - in other words, they must experience the full pitch (unless they mute) with no other option except leaving the page forever - and the prospect is willing to accept this arrangement - then the prospect has successfully categorised/filtered themselves on behalf of the seller as someone who is perhaps naive, inexperienced, of the consumer mindset, dazzled by the sales spiel, hooked etc.

      In short, they are easy meat.

      Logically, the product is likely to be of the type that would get a refund or bad feedback from someone who is less naive, more experienced etc.

      Therefore the seller wants to totally avoid wasting the time of those more advanced prospects who would have buyer's remorse or possibly feel misled by the pitch - and this system effectively repulses those prospects from the off and ensures that only those who would continue to be suckered right through the marketing funnel are likely to end up in the funnel in the first place.

      Those who are confused by this system should pat themselves on the back for objecting to finding themselves in a forced pitch, but should possibly also kick themselves for a variety of other things which it would probably be unwise for me to spell out.
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by ExRat View Post

        Hi,

        In short, they are easy meat.

        Logically, the product is likely to be of the type that would get a refund or bad feedback from someone who is less naive, more experienced etc.

        Therefore the seller wants to totally avoid wasting the time of those more advanced prospects who would have buyer's remorse or possibly feel misled by the pitch - and this system effectively repulses those prospects from the off and ensures that only those who would continue to be suckered right through the marketing funnel are likely to end up in the funnel in the first place.

        Those who are confused by this system should pat themselves on the back for objecting to finding themselves in a forced pitch, but should possibly also kick themselves for a variety of other things which it would probably be unwise for me to spell out.

        Pure speculation, Roger. I would love to see any PROOF you may have to your theory.

        Those that are interested in what you have to say will continue with the video sales pitch. Just like long copy that people bitch about.

        I am a little tired of all the speculation and bitching on this forum.

        Why not just test this out instead of drumming up conspiracy theories. I find it funny that you are patting yourself and others on the back for being a more savvy customer when you have no idea who my customers are. lol

        There is no such thing as a forced sales pitch. No one has chained you to your chair and made you watch a video sales letter.

        Any more drama?
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  • Profile picture of the author Ricky Dawn
    I agree how annoying is it when you load up a page early in the morning with your speakers on and you suddenly get blasted with a guys/girls voice
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    • Profile picture of the author ExRat
      Hi Kim,

      Ok I'll take it on the chin that these types of vids outperform those with controls
      It's worth mentioning (for clarity) that I wasn't particularly emphasizing that part of it - in fact I might be suggesting that for someone who wants as wide a pool of potential prospects as possible this is possibly not the best way - therefore the people who utilise this type of video might actually be aiming for a laser-focused target-market...

      and accept that I'm obviously not the "target" market
      I think this is an important question for those who are irritated/confused by this system to ask themselves - their answer may be enlightening and helpful - these marketers may be doing a lot of people a favour.
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  • Profile picture of the author Online Bliss
    Okay, if I can skip through the video to get to the 'meat', that's fine. But if I have to sit through 30 minutes just to find out the price... no thanks.
    Let them know the price upfront
    but let them know there will be a discount at the end of the video.
    The main thing is not to have them fall asleep. Make it short!

    Just my 3cents.
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  • Profile picture of the author Trent Brownrigg
    I'd say I agree with Kim. Having videos on your sales page is great. But setting them up to start as soon as someone arrives at the page and not having a way to stop them is very annoying, in my opinion. I also agree with those who said they would rather read text than watch a video (most of the time, not always).
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  • Profile picture of the author LB
    Sales conversions are not as important to me as having return visitors who want to spend time on my site, subscribe to my newsletter and feeds, and buy from me because they have taken the time to browse through my site, gotten to know me and have built a relationship with me.
    Guess what? If someone sat through my horrible degenerate world-ending terrible "no controls" video and then purchased...chances are they like me just fine and will "spend time on my site, subscribe to my newsletter and feeds, and buy from me because they have taken the time to browse through my site, gotten to know me and have built a relationship with me."

    There is some really negative thinking in this thread, that for a marketing forum, is a damn shame.
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