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Tiny "Return To Merchant" Button Problem? (Paypal)

by Tyson Faulkner
10 replies
Is anyone else having this problem where their paypal "return to merchant" button is no longer a button, but now it's a tiny link that's very hard to see?

I just learned how to change the text inside that button, but now I don't even have a button anymore, just a small link.

Is this a Paypal error that others are having, or did I screw something up that changed some things around?

Thanks for any info!
Tyson
#button #paypal #problem #return to merchant #tiny
  • Profile picture of the author ArticlePrince
    Sometimes the browser gives up on reading their code for the button and displays it as a link, did you try in a different browser?
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    • Profile picture of the author Tyson Faulkner
      I hadn't thought of that, but I'm using Firefox and have never had an issue before. Is there something that could change inside Firefox that would cause it to quit reading the code?
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  • Profile picture of the author Johnny Slater
    I've been having the same issue. I'm writing some code for several scripts and the return to merchant button has been an issue for me for a few weeks now. I've tried with IE and FF and any time I change the return button text it changes to a link instead of a button like normal.

    I'm not sure what is causing it yet, but I have noticed it for the last 3 weeks that I have been working on my IPN changes.
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  • Profile picture of the author ArticlePrince
    Firefox has become less and less stable as it get filled with features, but I'm having the same problem with opera and IE. Contact paypal and see if they know how to fix it (phone works best for me)
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  • Profile picture of the author rondo
    I noticed this too and it has me a bit concerned.
    I'm wondering if this is having an affect on IPN and affiliate tracking. See I promote a few programs which all use the same affiliate script and sales for these have all stopped dead around the same time.
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  • Profile picture of the author Don Schenk
    Several years ago, the first time I ordered a downloadable product through PayPal I completely missed the the meaning of "Return To Merchant." I thought it would take me back to the salespage, and didn't have a clue it would take me to the download page.

    Maybe is should read "Click here to get your product."

    Because of this, I put the following statement right under the PayPal button on my sites so people see it even before ordering.

    "At the end of the payment process, PayPal will show you a button that says, "Return to merchant Don Schenk dba ideapage". Click that button to start the download of your copy of The Ultimate blah blah blah"

    Maybe I should put "PayPal will show you a button (or a link)..."

    :-Don
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  • Profile picture of the author rondo
    From the developer forum:

    "There is currently a known issue with the return to merchant button not showing. Please open a ticket at www.paypal.com/mts so that you can be notified when it is fixed. Sorry for the inconvenience. "

    https://www.x.com/thread/31769



    Andrew
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    • Profile picture of the author Tyson Faulkner
      Hey Don, I think a lot of people who don't use Paypal often think that exact same thing, that the 'return to merchant' button will take them to the sales page.

      But there is a way to change the text in the button, you put a <input> tag in the form on your page and you can make it display something different like "Click Here To Download Your Items"

      I've also thought about changing the header image to say "Click the BUTTON to get your stuff!" that might help some of the problem.
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      • Profile picture of the author slashy
        Hi Tyson,

        Please explain a little more about how to change the 'return to merchant' text in the button.

        Where to insert the <input> tag. I don't know a lot about html?

        Thank you!
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