UK Warning - Scam Computer Problems Phone Calls
This has just been forwarded to me from our local Neighbourhood Watch. Normally I dismiss these stories as scaremongering, but I KNOW this one is true as it happened to my neighbours just a couple of days ago.
They received a phone call from someone who gave them the impression that they were calling from Microsoft, told them their computer was sending out spam messages, talked them through delving into an error reporting panel I'd never seen before to show them all the errors and then directed them to Spark Support.
I managed to convince them it was a scam.
"SCAM COMPUTER CALLS
Over the past few days we have received several reports of a Computer Support Company, cold calling people in the area asking them to log onto their computer as they have detected serious viruses on your computer or your connections are affecting neighbours. They say they are from companies like "Spark Support", "Microsoft", or just "Your computer support company" etc. They get you to log onto a web site where you enter in a code and then they take remote access to you computer. After they supposedly remove the offending virus they then inform you that they will now be sending you a rather large bill for the service. These Remote Access companies offer remote technical support to computer users but they charge a large fee for something that can be done easily. Should you receive such a call, DO NOT switch on your computer, take their contact details and hang up. Fraud line has recommended that you then ring the consumer company direct and complain.
IF YOU HAVE ANY INFORMATION REGARDING THE ABOVE OR ANY OTHER PLEASE REPORT TO THE POLICE ON: 0300 333 3000 "
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