SOLVED: WSO Scammer in the House - WSO Sellers Beware | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

Jeremy Kelsall

16 years ago

lol

Nothing like someone asking for a refund on a free product

I do believe I've heard it all now.

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Dmitry 16 years ago

Originally Posted by Jeremy Kelsall

lol

Nothing like someone asking for a refund on a free product

I do believe I've heard it all now.

Actually sometimes I wish I got my money back for wasting my time over some of the freebies I've read over the years if that makes any sense.
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Jose Delgado

16 years ago

even if it was $17,

I still would not have asked for a refund to one of your products.

just can't even imagine it.

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Angela V. Edwards 16 years ago

Originally Posted by Jose Delgado

even if it was $17,

I still would not have asked for a refund to one of your products.

just can't even imagine it.

Yeah, I can't either.
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- Sean A McAlister 16 years ago
  
  Go Bev Go!!!!
  
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  Robert Oliver 16 years ago
  
  Thanks Bev,
  
  Amazes me what people will do
  
  Major case of dumbass
  
  I worked in retail grocery for many years in my younger life.
  I can tell you some stories.
  
  Have a great day to all
  
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lakshaybehl

16 years ago

Bev... that ebook has been written by the Who's who of WF... its free, and someone is assking for a refund? HAHAHA

I just loved reading it... And its one of the must reads for everyone even for $27. There are tips that can work like MAGIC for writers.

Can you please PM me the name of the Scammer, so that I stay on an alert?

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Hamish Jones

16 years ago

Give him his refund, but make him pay a processing fee!

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Ben Clemons 16 years ago

I didn't realize we had to start worrying about free-fund seekers now lol.
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- jame58rown 16 years ago
  
  Are you sure that his guy wasn't just joking with you? I can see the funny side, but then I am a Brit and we laugh at the silliest things
  
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  Bev Clement 16 years ago
  
  Originally Posted by jame58rown
  
  Are you sure that his guy wasn't just joking with you? I can see the funny side, but then I am a Brit and we laugh at the silliest things
  
  I'm a Brit and the person asking for a refund was also a Brit, so no problem with understanding the British humour.
  
  The person took the time and effort to send an email to me requesting the refund.
  
  Kevin had a problem with the person who wrote secret No 4. He says he will need a lot of therapy, so I suggest he sues the author of secret No 4. It will make interesting tv watching.
  
  As John said I haven't put in all the information.
  
  Let me say, the are certain things that haven't been said, like my reaction to it. I wait and see what happens next.
  
  I will say that the person is running a free Classified, so if anyone wants it and wants to refund a free product then that is the one to go for.
  
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askloz 16 years ago

LOL, what's $0.00 - $0.00 fee? Not a lot. I know ya downunder mate, but seriously...lol

Originally Posted by Hamish Jones

Give him his refund, but make him pay a processing fee!
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- Steven Wagenheim 16 years ago
  
  I've just finished reading through this whole thread and I can't believe
  nobody has brought this up yet, so I will just in case there are some who
  aren't sure how to prevent bogus refunds for products they either didn't buy
  or got for free.
  
  This is the procedure I follow and is how I catch most scammers.
  
  1. Ask them to forward their receipt of purchase so I can match it up to my
  records.
  
  Their answer:
  
  I didn't get a receipt or I deleted it.
  
  2. Ask them to tell you the date that they purchased the product.
  
  Their answer:
  
  I don't remember the date.
  
  3. Ask them to tell you what email address they purchased it through.
  
  Their answer:
  
  I don't remember which one. I have so many.
  
  4. Ask them to give you a list of all their email addresses that they use
  and I'll find the one that matches.
  
  Their answer:
  
  I'm not releasing that info. How do I know that you just won't try to hack
  my account?
  
  5. My reply. Then if you give me no way to track your purchase, there is
  no way for me to find it so that I can issue the refund. Have a nice day.
  
  Their answer:
  
  Then I'll report you to PayPal
  
  6. My reply. Be my guest.
  
  Now, if they actually try to go through with this bluff, PayPal is going to
  want to know what product it is. Now, let's say it's another product he
  bought from another merchant. He knows he can't send the receipt to me
  because he knows I'll recognize it's not mine, so he sends that transaction
  to PayPal and tries to claim it's my account. Naturally, it won't match and
  either PayPal will realize it's a bogus claim or they'll simply refund the
  purchase to the merchant who sold the product.
  
  And yes, in case you're going to ask, this exact same scenario happened
  to me.
  
  How do you think I got so good at this stuff?
  
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Patrician

16 years ago

I wish I could think of something funny to say as if asking for a refund on a free product is not funny enough.

Please let me slap him.

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Simon0804 16 years ago

There's always one! I'm not sure he/she even deserves a reply. They already have what they spent for it. I downloaded it and I think it was very generous of you to do this for us. Thanks Bev.

Beth Freeman
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ECS Dave

16 years ago

I feel sorry for that particular "warrior"...

As you've rightly said Bev, it certainly appears that they are a scammer. What can we do though?

Other than being aware that folks like that are around...

Be Well!
ECS Dave

P.S. I've only requested a full refund for one product, and it was seriously misrepresented!

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Bev Clement

16 years ago

I have done some checking on the forum, and they have commented in a lot of WSO, all of them are expensive services. So if you do offer a service do your due dilligence about who your customers are, because I should imagine they will get the work and either not pay or ask for a refund.

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JJOrana

16 years ago

Bev, you should have responded, "I refunded your payment last week." LOL

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John M Kane

16 years ago

What WSO was that?
Oh just give me DOUBLE refund!
I didn't know Snydley Whipplash was really a Do-Right!...or ...was he? Hmmm?
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GeorgR.

16 years ago

BEV,

lol

Well..i see those occasionally, people who demand refunds citing totally bizarre reasons (like: "product is a demo") or other nonsense, where its very clear that they use some pre-fabricated emails to get their refunds. Often those emails/reasons dont match the product AT ALL.

I also sometimes get refunders sending the same pre-made letters for different products of mine - sometimes an hour after download where its impossible to even get an idea what the product(s) are about.

The bad thing is.....with paypal we dont have any SELLER protection if we sell digital products. NONE!
However, every BUYER however can pull whatever bizarre reason out of their b**t and they will ALWAYS get their money and paypal even backs them!

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Andy Money 16 years ago

More cancer spilling out from the other forums into WF. No good.
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Chris Lockwood

16 years ago

Originally Posted by GeorgR.

The bad thing is.....with paypal we dont have any SELLER protection if we sell digital products. NONE!
However, every BUYER however can pull whatever bizarre reason out of their b**t and they will ALWAYS get their money and paypal even backs them!

That's just not true... have you ever sold anything with PayPal?

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Michael Oksa

16 years ago

Could I get a refund before I don't buy it?

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Bev Clement

16 years ago

Michael as it's you, of course :p

GeorgR that's not always true, I had someone file a dispute with PayPal once, a few minutes after buying and the download didn't work. I discovered if you answer the dispute with the right words, you can win it. But that is a different matter.

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Michael Mayo 16 years ago

Wow Bev!

I thought you weren't going to name names, Now I have been black balled...

Ho hum, What will I do. Do I also need to return the download?

Ooh, You were talking about the other Michael, Cool!

Michael Oksa, You should be ashamed of your self. Making other Michael's look bad like that!

Thanks for the info Bev.
Have a Great Day!
Michael<--The Honest One!
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- Bev Clement 16 years ago
  
  Michael, Michael and any other Michael what am I going to do with you all
  
  Let me say the person's name isn't Michael in case anyone misses us having a little bit of fun here.
  
  Frank, I agree with you. My concern is that they are doing this for all the wso's they buy. It is just this time they asked for a refund from a free wso
  
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Frank Bruno

16 years ago

I've been doing business online for 11 years now and I thought I've heard and seen everything, but this one really has to be included in the warrior stupid a$$ hall of fame.

Frank Bruno

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Kay King

16 years ago

Sad part is this person probably does this on a continual basis - and this same type wouldn't think twice about giving the info away to others either.

I would have just answered "I've issued your refund of $0" - to see how long it took him to figure it out.

kay

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Ricter

16 years ago

Originally Posted by Kay King

Sad part is this person probably does this on a continual basis - and this same type wouldn't think twice about giving the info away to others either.

I would have just answered "I've issued your refund of $0" - to see how long it took him to figure it out.

kay

Agreed. It sounds automated to me, and the perp is probably just playing "the numbers game".

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GeorgR.

16 years ago

Originally Posted by Bev Clement

Michael as it's you, of course :p

GeorgR that's not always true, I had someone file a dispute with PayPal once, a few minutes after buying and the download didn't work. I discovered if you answer the dispute with the right words, you can win it. But that is a different matter.

Well usually it doesn't even need a dispute, you can solve/refund without even starting the ugly dispute process.
But i am talking about the professional refunders, and yes, as some said, there are certain countries where there are HORDES of them.
(If i see a chinese name in my sales i can almost always certainly expect a refund. Sad, but true.)

Furthermore, this whole market is global. Naturally, more refunds from "3rd world" countries than from UK, EU and US.
PayPal and CB actively support this, and there is not really anything you can do about it as a SELLER of digital products or services.

That's why i like products which come with a membership..so if someone refunds i can just mark them as "refunded" and they cant access the site/service anymore.
It really, really bugs me since i have some other products which come with software, and even WITH a refund i know that the person in question can happily continue using the software, even after the refund ;(

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Tom B Banned 16 years ago

Hi Bev,

I must apologize for I feel responsible for this incident. In fact, I think I am the cause of so many refunds within minutes of purchase.

You see, I wrote an ebook. A how to make money on the internet type of ebook. It sold very well.

The whole premise was to sign up for free things and moments later ask for refunds. I was looking for a pushbutton solution that people could do without putting money in or hard work and this was the best solution.

I humbly apologize and finally see the error of my ways.
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Judith Tramayne

16 years ago

I would have said, I'm doubling your refund see below: And then written:

FREE
FREE

Judith

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One Inch Punch 16 years ago

Originally Posted by Judith Tramayne

I would have said, I'm doubling your refund see below: And then written:

FREE
FREE

Judith

Judith brings up a good selling point for your next sales letter on another free product.

"If you are not satisfied with my product, I'll refund you 10x the original purchase price. That's how confident I am you are going to love my product!!"
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valerieSONORA

16 years ago

It's hard to be wary of someone that can't be named.

I hate scammers.

They probably are one of those serial refunders, who buy everything then immediately ask for a refund.

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Angela V. Edwards

16 years ago

Originally Posted by annoyedgirl

It's hard to be wary of someone that can't be named.

I hate scammers.

They probably are one of those serial refunders, who buy everything then immediately ask for a refund.

Yeah, and then upload them to a warez-theft site.

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star007

16 years ago

Bev,
I know what you mean. Just know that people like that get what they deserve in life, it's just a matter of time. I think I would have asked for a copy of his "sales receipt", that should have given him something to do for a while... lol!
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Michael Oksa

16 years ago

Ok, thanks Bev.

It just so happens that I have a better plan. Could you just send me the total amount you plan to charge people for ALL of your future offers? That way I can download them and not have to go through the hassle of asking for a refund, as I will have them all ahead of time.

To be fair, I will allow you to split your pre-active(???) refund payments into two easy payments.

~Michael

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LegitIncomes

16 years ago

Originally Posted by Bev Clement

No names being mentioned here because I don't want this thread to be deleted.

I am running a WSO (signature removed) and at 3.49pm the email with the download information was sent to them.

At 3.58pm they sent the following email

Hi - Sorry, but can I have a refund? To call those 'secrets' is laughable. Please let me know.

So in less than 10 mins they downloaded the file and read the book of over 5,000 words.

Let's assume that is true why do I call them a scammer.

My WSO is free, they asked for a refund of a free product.

So sellers beware, I would imagine I am not the first person they have asked for their money back, and won't be the last.

Bev

Sorry to hear that. I know it sucks.

I had it happen to me today. Someone from Turkey purchased, and I just knew they were going to ask for a refund (nothing against the legit purchasers in Turkey, just a pattern I've grown to recognize).

Sure enough, about 5 minutes after I sent the information to them, they were asking for a refund, saying they "already knew it all", etc...
Well there's just no way they could have read that many pages in 5 minutes...oh well.

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Shannon Herod 16 years ago

Bev,

I think they wanted you to just give them their e-mail address back.

Unfortunately, there are people like that out there. It just amazes me how dumb they actually are sometimes. Well, they never cease to amaze me.

Shannon
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JFrost

16 years ago

Hi Bev, I have heard stories of scammers ordering as many products as possible with pay pal and then asking for an immediate refund with out telling the seller that they have put in a fraud complaint with Pay Pal.
Most of the sellers refund the purchase price immediately just to find out later that Pay Pal has frozen the payment seller was to receive until investigation can be completed. Do beware, many are not refunding for 60 days and this is why.

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Karen Blundell 16 years ago

wow! "shakes head in disbelief"...now I've read it all. Sorry that this happened to you, Bev
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Floyd Fisher

16 years ago

Originally Posted by Bev Clement

No names being mentioned here because I don't want this thread to be deleted.

I am running a WSO (signature removed) and at 3.49pm the email with the download information was sent to them.

At 3.58pm they sent the following email

Hi - Sorry, but can I have a refund? To call those 'secrets' is laughable. Please let me know.

So in less than 10 mins they downloaded the file and read the book of over 5,000 words.

Let's assume that is true why do I call them a scammer.

My WSO is free, they asked for a refund of a free product.

So sellers beware, I would imagine I am not the first person they have asked for their money back, and won't be the last.

Bev

That's not a scammer....that's an idiot.

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jhongren 16 years ago

I can't believe it. I always believed that Bev's products are of high quality....maybe they want back their time which they use to download the products (while planning what time should they ask for a refund, without reading it) .... LOL
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- Gerry Humphrey 16 years ago
  
  Bev,
  
  Well, it did get me interested in checking out your WSO!
  
  I haven't had a chance to even open it up yet, but wanted to say thanks!
  
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  VegasVince 16 years ago
  
  Hey Bevvy...
  
  As I've always said...you could hand some one the keys and ownership to Ft. Knox and all the gold inside it free and clear...and they'd bitch cuz you didn't pay for their cab to go pick it up.
  
  That's life. That's also sad...but it's life.
  
  As for the dude in question......I'm pretty sure after my boys pay him a visit...the finger he uses to bogusly hit refund buttons...wont work quite so well in the future. lol
  
  Your WSO rocked....and I'll get with you'se re: bonus two.
  
  xxxVegas Vince
  
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writergirlk

16 years ago

WOW! That's pathetic. Thanks so much for the warning. How would someone prevent this person from buying the product, though, and how would you handle it if they asked for a refund after such a short time?

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John Taylor

16 years ago

While asking for a refund after only 9 minutes isn't a record,
seeking a refund on a free product is ridiculous.

From the evidence that Bev has provided in her post it isn't
certain that this person is a scammer. Knowing Bev, I suspect
that there's more to this story than she is able to share.

John

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Kael41

16 years ago

Oh god, please Bev, out the stupidity...who was the "warrior" that requested a free refund? That'll put the rest of us on notice that sell in this realm.

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Kevin Riley

16 years ago

Originally Posted by Kael41

Oh god, please Bev, out the stupidity...who was the "warrior" that requested a free refund? That'll put the rest of us on notice that sell in this realm.

Since Bev won't out the Warrior who asked for a refund, I must.

It was me. And I think I was quite justified. Nowhere on that WSO did it state, "This report has many words and no pictures".

I realize it was a free report, but I'm asking for compensation for the time I wasted running for my dictionary. I mean, c'mon, some of those words had 3-4 syllables in them.

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cclou 16 years ago

Originally Posted by Kevin Riley

It was me. And I think I was quite justified. Nowhere on that WSO did it state, "This report has many words and no pictures".

No pictures? I guess there's no point in unzipping it then. Thanks for the heads up.

I mean, thanks Bev!
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- Bev Clement 16 years ago
  
  Originally Posted by cclou
  
  No pictures? I guess there's no point in unzipping it then. Thanks for the heads up.
  
  I mean, thanks Bev!
  
  Sorry, but the author of Secret 4 wouldn't give me a photo release to put their ugly mug (I mean photo) on the page. I tried and tried but they wouldn't sign
  
  Bev
  
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- Greg Cooksley 16 years ago
  
  Hey Bev,
  
  Can I have a refund BEFORE I buy????
  
  Regards
  
  Greg
  
  Thanks
  
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- TashylaB 16 years ago
  
  Wow....I can't remember the last time I laughed this hard! Thanks for posting this Bev. I just might even post a free WSO of my own just to see who the mystery scammers are lol oh god my stomach hurts
  
  Thanks
  
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lakshaybehl

16 years ago

Originally Posted by Kevin Riley

Since Bev won't out the Warrior who asked for a refund, I must.

It was me. And I think I was quite justified. Nowhere on that WSO did it state, "This report has many words and no pictures".

I realize it was a free report, but I'm asking for compensation for the time I wasted running for my dictionary. I mean, c'mon, some of those words had 3-4 syllables in them.

And you are resposible for that both ways...

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Bev Clement 16 years ago

Bev loses her cool now

Just had a reply

Hi - I think I owe you an apology. Was this a free e-book? PLMK. Thanks His Name which is PLONKER

My response.

PLMK?

Was this a free e-book? Did the title of the email and wso give you a hint.

I don't think you even read it, you asked for a refund in less than 8 minutes from download. It looks like a standard response you send when you buy something.

If not then why send it when the email you sent clearly says FREE and the first line of the email said FREE, maybe you don't understand FREE but from where I come in the UK FREE means no cost, no money paid.

You are asking me if this was a free e-book, yet you could ask for a refund in 8 mins on something you didn't like. Sorry, you need a bigger net.
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- Bev Clement 16 years ago
  
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rapidscc

16 years ago

Originally Posted by Kevin Riley

Since Bev won't out the Warrior who asked for a refund, I must.

It was me. And I think I was quite justified. Nowhere on that WSO did it state, "This report has many words and no pictures".

I realize it was a free report, but I'm asking for compensation for the time I wasted running for my dictionary. I mean, c'mon, some of those words had 3-4 syllables in them.

LOL! Kevin I bet if the WSO contained only pictures you wouldn't have asked for a refund. hehehe

Bev,

Some of those types are either crazy or just freakin stupid eh?

After reading the comments about your WSO now I feel I must have it.

I see your sig's up..will get it now..Thanks

P.S.

I will not ask for a refund..promise :-)

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Frank Ayres

16 years ago

but if you don't name the person how can we watch out for them trying to scam us?

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Bev Clement 16 years ago

Originally Posted by SpudDS

but if you don't name the person how can we watch out for them trying to scam us?

I said I wouldn't name them here, not that I wouldn't name them.
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- lakshaybehl 16 years ago
  
  Originally Posted by Bev Clement
  
  I said I wouldn't name them here, not that I wouldn't name them.
  
  Take the hint... She will let you know if you ask PERSONALLY enough.
  
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abelacts

16 years ago

This is no good. They get so hooked up on asking for refunds that they even ask for refund for free products.

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halille

16 years ago

Bev

what's your refund policy for this free product, they may get the service of a good attorney

from now, i will add NoRefund on the free download pages...lol

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Frank Ayres

16 years ago

Looks like he has striked again, he has just asked for a refund on someone elses WSO now, this time a paying one.
Maybe you should report him to Admin Bev

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sparrow

16 years ago

Unbelieveable, this just happen recently for someone elses free download

this person must just be harvesting as many products as they can to off load to these file sharing sites

there has to be way to deal with individuals like this

Ed

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valerieSONORA

16 years ago

At least put 'em on the name and shame wall

If they are serial refunders, they should be reported and booted. Others who have wso's up should know who it is so if possible they can prevent sales to this person.

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Bev Clement

16 years ago

Ed can you give me details PM if possible.

Greg too slow on that one Michael Oksa has trademarked the phrase :p

I have just told Allen and Michael

Annoyed Girl, Skype message gone for the name and shame wall.

Dmitry I totally understand what you mean, but let's look at the facts for a moment. This person spent around 10 mins signing up and getting the product downloaded. The product is over 5,000 words written by top writers. Over 800 downloads in just over 24 hours and only 1 person has said they didn't like it. Fine they didn't like it, but to ask for their money back is laughable. It was free, they posted in another wso that the product was great, and now that has been removed to say that the product wasn't good, and they wanted their money back. They admitted they had only downloaded a small amount of what they were buying, but they wanted their money back.

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Fendi Salim

16 years ago

Now Bev,

It's really silly really - a refund on a FREE product...

Perhaps you should place a "Strictly No Refunds" in your copy or download page or email... put in BOLD print.

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Dana_W

16 years ago

That is unbelievable. No, it's not, I know there are lame pathetic scammers out there, but you are right, the fact that he sent that email without realizing it was a free ebook just shows that this person automatically demands a refund for every product he orders. I seriously wish it were possible to press charges against people like that; it's outright thievery.

And the fact that this slimeball had the nerve to insult the product and THEN demand a refund when he clearly is just a ripoff artist...my blood is boiling.

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pearsonbrown

16 years ago

In the WSO forum, you'll see a couple of posts from a UK Warrior. In the first post he asks for a refund. In the second, made less than 2 hours later, he threatens to take the dispute to Paypal because he hasn't had the refund yet.

These UK Warriors are a pretty strange lot, aren't they?

Pearson

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Bev Clement

16 years ago

Serial refunder Pearson.

He uses and Australian email address and lives in Essex according to whois

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Frank Ayres

16 years ago

Originally Posted by Bev Clement

Serial refunder Pearson.

He uses and Australian email address and lives in Essex according to whois

Essex that will explain it then

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Bev Clement

16 years ago

Originally Posted by SpudDS

Essex that will explain it then

I wondered if he wore white shoes, was blonde and danced around a handbag

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Bev Clement

16 years ago

Final update, you draw your own conclusion

Their reply to my previous email.

Blimey! Talk about jumping to a dozen incorrect conclusions. I actually purchased about 10 different packages yesterday. I just got confused, thinking yours was one of the paid packages. Sorry for the confusion and the accusation.

My response.

You were the one who asked for a refund within 8 minutes of downloading the package. You knew enough to make a comment about the type of product it was, and also to send the email back to me with the word FREE in it. Today you ask was it free. No incorrect conclusions.

You signed up for my list, you got the email, and 8 mins after the email was sent you, you hit reply and asked for an refund, and made some comment about it. No way could you have downloaded, and read it and asked for a refund in 8 minutes. Tell me what conclusions did I jump to apart from you trying to get a refund of a free product, and the response was almost like an automated one.

If you bought 10 packages, then it is your responsibility to know which one you are claiming a refund of. Obviously you have no idea how business works, because you don't go to Tesco and buy something, and then moments later demand a refund from Sainsbury. Try it and see what they say.

You response today was asking if it was a free e-book because you have no idea. I doubt you had even unzipped the package and read it in that 8 minutes. No accusations, just straight facts.

So you bought a product from someone else but don't know the difference between a paid product and a free to get the correct refund. My suggestion is next time stop and think before you ask for a refund. It only takes a moment, but you were too happy to demand refunds because you couldn't be bothered to check what you were asking for a refund. So if I had been charging for it, you would have got a refund, and by your own admission it wasn't my product that was the problem but someone elses. Sounds like you refund all the time, that you can't work out which one is at fault.

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writergirlk

16 years ago

Originally Posted by Bev Clement

Final update, you draw your own conclusion

Their reply to my previous email.

[FONT=Arial][SIZE=2]Blimey! Talk about jumping to a dozen incorrect conclusions. I actually purchased about 10 different packages yesterday. I just got confused, thinking yours was one of the paid packages. Sorry for the confusion and the accusation.

Usually when someone accuses someone of jumping conclusions, that's a red flag. I think you handled it very well.

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tj

16 years ago

Originally Posted by pearsonbrown

In the WSO forum, you'll see a couple of posts from a UK Warrior. In the first post he asks for a refund. In the second, made less than 2 hours later, he threatens to take the dispute to Paypal because he hasn't had the refund yet.

These UK Warriors are a pretty strange lot, aren't they?

Pearson

Can you point to thhis WSO's?

Timo