Nice phone call , please stop bidding on our 'trademarked term'. I f you do not comply I will refer it to legal dept.
The ad headline, and description text does not contain the term, however the url does have the term within its string! In fact the url resolves to a very similar web address!
As a precaution I suspended the adwords campaign and sent an email to Google explaining the position.
Google emailed back and found nothing that violated their terms of service. At present I still have the campaign paused!
The Hammer Blow
5pm same day I receive a email from Hammonds LLP, big law firm, with legal threats to issue high court proceedings! Trademark infringment! funnily enough the email they sent was to another email address from a completely different web property I own!!
Apparently I had agreed ( verbally ) to not only suspend adwords campaigns using their term, but also remove all sites concerned with or implying to anything to do with their company & brand.
They have sent me a follow up letter by post and include a legal letter they are asking me to sign which asks for an awful lot! In fact i'm not sure the letter they have asked me to sign is itself legal!
Fellow warriors, surely someone on this forum has a little more experience and or has had a similar situation. Any advice would be really appreciated, I haven't included the url at this time but have no problem including it if anybody would like to take a look.
P.S I have not used the site as a kicking ground to slag off this company, in fact I have both sides of the coin and offer industry related content training and comment.
P.P.S In fact on second thoughts I will include the url, perhaps more experienced warriors can pick over the site, and guide me more accurately.
here is the url The Truth Report, What Your Sponsor Will NOT tell You! | Kleeneze The Truth Report